Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,607 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got confused with the web site ended up ringing to book”

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Posted 3 years ago

“I found OPL really good and helpful. I had queries and they were answered quickly and positively.”

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Posted 3 years ago

“5 star quality service with very helpful and knowledgeable staff. speed of response and emails etc is very good and we continue to book short breaks with you.”

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Posted 3 years ago

“Good choice of hotels and various options. Could not find a way of searching anywhere by date rather than area, but maybe I missed something. This would have been helpful as a lot of places have limited availability.”

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Posted 3 years ago

“Very clear and easy to use website. Efficient and prompt telephone response giving confidence.”

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Posted 3 years ago

“Best deal Easy to find and book”

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Posted 3 years ago

“Very helpful & professional telephone support. Website functional but a bit dated.”

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Posted 3 years ago

“Could not log on online but someone took my booking over the phone which was fine except I didn't receive confirmation of booking as was told, but generally a good experience.”

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Posted 3 years ago

“Had to contact re booking. To telephone I had to use an 0333 for which I was charged. I could see no other way of contacting. This is annoying as I have a plan with BT to make 24/7 calls with a fixed pre-payment.”

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Posted 3 years ago

“Very helpful when I had to phone with a query”

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Posted 3 years ago

“Knowledgeable,helpful.and gave an excellent service.”

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Posted 3 years ago

“I found the website easy to navigate and had no problems with booking system”

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Posted 3 years ago

“Excellent prompt communication, service and follow up Thank you”

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Posted 3 years ago

“Www was ok but Imade my booking over the phone for clarity of the offers. Tekesakes were excellent.”

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Posted 3 years ago

“Telephoned Julia for help with bathrooms specs at Wood Norton and she contacted the hotel to ensure we got what we required and then made the booking for us over the phone. She could not have been more helpful.”

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Posted 3 years ago

“Booking was a pleasure. Thank you. Everything explaine and we look forward to our break in July after a lockdown since February 2020.”

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Posted 3 years ago

“I contacted you to find me a hotel with twin beds and a walk in shower and low and behold you did just that.”

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Posted 3 years ago

“Knowledgeable and helpful”

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Posted 3 years ago

“I had a problem with the booking website with regard the payment however I called off peak and the extremely efficient and charming Caroline sorted everything out, also checked out an additional possible stay. Very happy with the service.”

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Posted 3 years ago

“Excellent friendly service.”

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Posted 3 years ago

Offpeakluxury is rated 4.8 based on 5,607 reviews