Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,692 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,692 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The luxury break voucher was a gift for my partner. Because of the pandemic, there were major delays in trying to book and the Offpeakluxury team were extremely helpful in securing the hotel booking for us. The phone and email service was responsive, prompt and efficient. I would have no reservations about using Offpeakluxury again.”

Helpful Report

Posted 3 years ago

“The website is easy to use and I got an absolute bargain on the hotel room I wanted. The booking was straight forward at a great price.”

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Posted 14 hours ago

“I haven't stayed yet not until June but for the money i am paying it looks luxury and included a meal and breakfast, there will be 4 of us going and we are delighted and look forward to our stay.”

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Posted 19 hours ago

“Very good customer service and will be booking with you again.”

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Posted 3 days ago

“Did not book through the website as there was an internet problem. Booking was made by phone.”

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Posted 5 days ago

“Operative very knowledegable and helpful, explained everything in a clear and concise manner”

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Posted 5 days ago

“A perfect relaxing break in the middle of a dull February. Everything was really good from the service to the rooms. Whilst dinner was ok …. the main course could have been much better. The Beef pie was very salty and the Fish pie was very very dry - disappointing. That said the pudding was delicious. The scones with afternoon tea were fresh and yummy.”

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Posted 6 days ago

“Very easy to use website, plenty of information available without a long search.”

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Posted 6 days ago

“Paula was extremely helpful and helped me to sort out a last minute change in arrangements”

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Posted 1 week ago

“Booking was easy and straightforward and hotel room was a good price. Very slighty cheaper than booking direct with the hotel and with a couple of drinks included!”

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Posted 1 week ago

“Excellent offers for luxury hotels. We will be using your website again!”

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Posted 1 week ago

“Although it ended up costing more than I had anticipated from the initial information available, I have been pleased with the service. It was slightly complicated by my needing a single room for my son in addition to our double. Claire was very helpful over the phone and checked everything with the hotel before emailing me.”

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Posted 1 week ago

“I found Paula very helpful, polite and friendly. She rang me back when she said and made the whole booking experience a pleasure.”

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Posted 1 week ago

“I rang up to book a break, everything went smoothly, but I didn't receive an email confirmation. Spoke to a nice lady the next day about this, and she said the person I'd made the booking with had forgotten to send the confirmation email. That was the only 'fly in the ointment' of my otherwise straight forward booking experience.”

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Posted 1 week ago

“Very good value for money and always lovely hotels with superior facilities.”

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Posted 1 week ago

“Very helpful assistance by telephone in achieving our reservation at the Rutland Hall Hotel.”

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Posted 1 week ago

“Hopefully have booked a wonderful break for late May. Unfortunately I had to phone Off Peak Luxury to complete my booking as the website did not make it clear if my booking incuded an evening meal. Paula was excellent and a great help in completing my booking.”

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Posted 1 week ago

“Booked at short notice but got a good deal and easy to use.”

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Posted 1 week ago

“Excelllent, easy to get through on phone, helpful & efficient”

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Posted 1 week ago

“Happy with booking over the telephone..didn’t have much luck online…Prefer to talk to someone so,very happy to do that.”

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Posted 1 week ago

“It navigated their website with ease & found some really good deals with further discounts. The choice of hotels is great & like it says it’s off peak. Their prices beat booking direct or with any of the hotel booking sites. Can’t recommend this site enough”

Helpful Report

Posted 2 weeks ago

Offpeakluxury is rated 4.8 based on 5,692 reviews