Offpeakluxury Reviews

Name: Offpeakluxury
Address: Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB, Hebden Bridge
Rating: 4.77

4.8 Rating 5,630 Reviews

98 %

of reviewers recommend Offpeakluxury

Company Reviews

Metrics

Info

4.8

Based on 5,630 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Offpeakluxury:

Offpeakluxury.com offers luxury hotel short breaks to some of the finest romantic hotels, luxury country hotels and boutique townhouses in the UK and Ireland.

Visit Website

Phone:

0845 2871 007

Location:

Brook Leigh, Lee MillRoad, Hebden Bridge, West Yorkshire, HX7 7AB
Hebden Bridge
HX7 7AB

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Offpeakluxury 5 star review on 24th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The luxury break voucher was a gift for my partner. Because of the pandemic, there were major delays in trying to book and the Offpeakluxury team were extremely helpful in securing the hotel booking for us. The phone and email service was responsive, prompt and efficient. I would have no reservations about using Offpeakluxury again.”

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Posted 3 years ago

“Very efficient staff. Dealt with my query very Quickly. So more than satisfied.”

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Posted 2 hours ago

“Very helpful”

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Posted 19 hours ago

“Easy to book through”

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Posted 1 day ago

“Easy to make booking. Questions answered promptly”

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Posted 1 day ago

“Great prices and easy to book. Very responsive when asked questions! Looking forward to the break thank you”

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Posted 1 day ago

“The system is easy to use and the booking was simple tom8ake”

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Posted 3 days ago

“Good offer well presented and efficient booking system”

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Posted 3 days ago

“Used many times before and always find it easy to use.”

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Posted 4 days ago

“We booked and paid for a three night inclusive Christmas break and received confirmation the same day. It was a very easy process and all details and itinerary were emailed promptly after payment. However, the hotel did telephone 3 or4 weeks after booking to ask for payment which should have already gone through via credit card., which was a little disconcerting. I forwarded payment confirmation to them but in the meantime they had sorted it.”

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Posted 5 days ago

“Helpful staff member who acted on her own initiative in response to a query.”

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Posted 6 days ago

“Found the site straightforward to use and details of the deals fully explained. Value for money rating was based on a specific booking.”

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Posted 2 weeks ago

“Excellent service Mary so pleasant definitely use them again Terry Elliott”

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Posted 1 month ago

“Excellent reservations service. I booked then sent two subsequent questions to the reservations team, who answered promptly and professionally.”

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Posted 1 month ago

“The booking experience was really good, everything was clearly explained and very easy to follow…”

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Posted 1 month ago

“Good website. I called and spoke to Julia as I needed to put a third person on my booking. She was very helpful and called the hotel for me. She got a great price and put the breakdown of the costs in an email. All sorted and booked in a short time. Very pleased.”

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Posted 1 month ago

“Very helpful and friendly ladies answered my queries and helped me with my booking with a voucher I had been gifted”

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Posted 1 month ago

“Very courteous, knowledgeable and helpful.”

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Posted 1 month ago

“Very easy and straightforward to book”

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Posted 1 month ago

“I received an email from offpeakluxury which peaked my interest so checked out there website, I'm so glad I did. I booked a Friday night in Harrogate in a beautiful hotel and also received a bottle of cava in the room on arrival and also a 2 course meal for two in the amazing hotel restaurant also included in the price of the room. The hotel was magnificent,the staff are a credit to the hotel so helpful and courteous. The food was amazing too, I highly recommend the old swan, it's amazing.”

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Posted 1 month ago

“Very pleasant member of staff was really helpful”

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Posted 1 month ago

Offpeakluxury is rated 4.8 based on 5,630 reviews