Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,476 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 3 Hoverboard Karts from Official Hoverboard. Absolutely fantastic service from their assistance with my enquiry before purchasing through to their after sales care. Delivery was very prompt also. Thank you for such a problem free on-line purchase experience!”

Helpful Report

“Good product”

Helpful Report

“Exactly what it said on the tin. Ordered it on Monday, it arrived in Tuesday with constant updates so I knew what was going on. The design on the board is amazing too! Can’t wait to gift it to my partner for his birthday.”

Helpful Report

“Probably the best thing I’ve ever purchased.”

Helpful Report

“I ordered a Xiaomi Mi M365 Electric Scooter from Hoverboard uk. I had an email confirming my order and the scooter duly turned up the next day Hoverboard UK were the cheapest I could find and included free next day delivery. The scooter was very well packaged and assembly was very easy. All parts were present, including a spare pair of tyres and inner tubes. Fantastic service and would recommend highly. Thank you.”

Helpful Report

“I was able to have my questions answered within minutes and before my scooter was sent out I had a call to double check my address as it’s a new house and they wanted to ensure it went to the correct place. My delivery arrived well packaged and the scooter itself is excellent.”

Helpful Report

“Brilliant service, arrived within time and my daughter will be delighted on her birthday”

Helpful Report

“This company is amazing. They were very helpful, and answered all of my questions on WhatsApp within 24 hours. After a problem with next day delivery, they provided a free silicone cover and were very polite to me. I bought my hoverboard during the summer sale, and it was very cheap, and worked perfectly. It is exactly how it is described online, and the colour is lovely. The battery lasts hours, and I’m really happy with it. Thankyou for your service! I will definitely buy from here again!”

Helpful Report

“Fast delivery and hoverboards exactly how described. Kids delighted with their purchase.”

Helpful Report

“Was sent the wrong colour , but rang and it was the best customer service ever. They immediately sent a return label , as soon as I took it to the shop and it was scanned , I rang them and they immediately dispatched the correct one for next day as it was my little girls birthday. It is brilliant. She loves it . A great company and would definitely use again. Thank you so much. Xx”

Helpful Report

“We bought the hoverkart to go with the original hoverboard we bought previously... What can I say..... The hoverkart is so fun for all the family (of course me and hubby being the big kids, we just had to try it) Can't recommend enough, this sturdy well built piece of kit it amazing. I could never ride the hoverboard for lack of balance but this is so easy to use and comfortable too. Highly recommended”

Helpful Report

“my daughter loved her birthday present, and the high quality product”

Helpful Report

“Customer Service is second to none. I have been highly impressed by the level of customer care I have received from Official Hoverboard. Purchased 10" All Terrain board and the quality is absolutely top notch. I would not hesitate to highly recommend purchasing from this organisation. Thank you Official Hoverboard.”

Helpful Report

“Ok no initial contact from retailer regarding my purchase I did the chasing. I have my hoverboard now and its excellent.”

Helpful Report

“Great service”

Helpful Report

“Excellent product deliver in good time.”

Helpful Report

“Good range, well packaged and quick delivery. Can't ask for much more? Thanks!”

Helpful Report

“Even though there was a problem with my initial order, the guys at Hoverboard rectified it straight away. My son loves his new hoverboard and had the best birthday ever because of the guys at hoverboard, Thank you”

Helpful Report

“Absolute fantastic service. super fast delivery.my daughter very happy with her new hoverboard thanks”

Helpful Report

“Excellent piece of kit.”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,476 reviews