Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,463 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this for my nephew on his birthday who went absolutely crazy! The led lights, fire and ice theme looks amazing! Such a smooth ride and hardly any noise, would defo recommend the full shebang with the Kart, looks the part👍🏼”

Helpful Report

“We ordered two hoverboards with hoverkart attachments included and have nothing but problems, both with the hoverboards themselves and with their customer service. The hoverboards we purchased on the website stated a top speed of up to 15 KM/H but the device we received states it is only up to 12 KM/H. The website also stated that the minimum user weight was 30KG but the box we received clearly states a minimum user weight of 40KG on the side. The hoverboards will occasionally turn themselves off, leaving a child drifting with no way of controlling anything. As a result of this my son bumped into a kerb which bent the flimsy metal on his hoverkart in two. We have had hoverboards previously which were much more responsive that these. There is a noticable delay when leaning to the hoverboard actually responding which makes them very difficult to control. The battery on them barely lasts an hour despite being advertised as lasting up to 2 hours. Despite all these problems they are refusing to issue us with a refund, instead requesting that we return the devices so that they can inspect them.”

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“Excellent online service and delivery prompt U would recommend very highly”

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“The go-kart attachment is such a clever & fun addition to the hoverboard. Easy to assemble and use. Couldn’t recommend more highly!”

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“Excellent service from start to finish! Speedy delivery with updates when you parcel was getting closer to delivery. Very good description for hoverboards and good pictures.. Hoverboard was very good quality and sturdy. My daughter loves it! No complaints would definitely recommend to a friend!”

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“Great service from start to finish. Quality scooter my son loves it. Very shops price too.”

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“This is a very professional website. No fuss and straight to the point. The delivery process was very smooth. The hoverboard came on time. Excellent quality. Overall very good value for money.”

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“Super fast delivery”

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“Great customer service and the go kart attachment works really well with our hoverboard (bought elsewhere).”

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“Excellent service .fast delivery . Any issues dealt with quickly would highly recommend.”

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“Nice easy website to order with, and super quick delivery too. Excellent service. Many thanks!”

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“Hover board sent and it doesn’t work, have emailed you to arrange collections and refund and had no response. I very upset little boy on his 7th birthday”

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“No front wheel”

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“Fantastic Service”

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“Excellent quality. Delivery very fast. Well happy. ThankYou”

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“Easy to use website. Though it said next day delivery and instead took 4 days but understandable due to the jubilee bank holidays. Website is easy to navigate and order from.”

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“Arrived in a timely manner.”

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“ABSOLUTELY AWFUL !!!!!! These are scammers and they don’t reply and then send fake goods !!!”

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“The web site was great, easy to navigate, i found exawhat i was looking for. Delivery was good only took 2 days to come Thanks and keep up the good work 👍”

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“I've purchased two of these and are the best thing for my kids to enjoy outside doing tricks setting up obstacle courses having hours of fun instead of being inside on the Internet. Their imagination has really come to life again thank you.”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,463 reviews