Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,463 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would wholeheartedly recommend really pleased with service and advice received.”

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“Professional service from the start.”

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“Great product,fast service from start to finish.”

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“Great communication, fast delivery.”

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“A fantastic shopping experience. Very fast delivery. Excellent communication”

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“I was kept up to date with the status of the order.”

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“First order with this retailer and my experience was very good.”

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“There are cheaper e-scooters out there but the build quality is nowhere near as superior.”

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“for the price I was well happy”

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“After having a ride of my pals electric scooter I was hooked.”

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“Fab service , quick delivery”

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“Quick delivery, perfect for my 6 year old he loves it”

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“Very happy with purchase, had an issue with the seat, contacted them and they sent a replacement seat the next working day. Would recommend this company.”

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“MIsleading - They advertise a battery life of 2 hours on their site, I purchased a board and kart then emailed to enquire why I was only getting 40 minutes. I was told this was expected which directly contradicts what they say on their website”

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“We have bought one for our son for Xmas and we were really impressed with it, that we bought another for our daughter for her birthday, they even went out their way to make sure it was here for her birthday, highly recommended ⭐️⭐️⭐️⭐️⭐️”

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“Fast delivery, great product”

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“this product was not good and in 2 weeks it had stopped working we had sent it back and they said they could not return our money even though we only had it for 2 week they said they would fix the product but only if we paid but it still had warranty they still have our scooter and they said it will cost us money to return the scooter to us”

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“DO NOT BUY FROM THIS COMPANY! I ordered a hoverboard kart for my daughters 10th birthday, the box was battered all on one side when it came and soaking wet, we unpacked goods which were luckily all fine, we had no choice to get rid of the box. When setting up the kart my partner realised he’d ordered the wrong one, so unused we put it in another box as it was and asked if we could send back and the problem we had with original packaging, this was in the 14 days which all goods can be sent back, we were told no absolutely not unless in original packing, I explained this was impossible, to which the response was DPD photo looked ok, yes on the good side!! I’ve been ripped off by £60 and a very upset little girl. I should have read trust pilot before buying. Disgusting service”

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“Unable to contact this company, have made many many attempts via email and telephone for after sales service as had endless issues with this scooter which should be covered under a warranty process if they would return my calls and emails. Buyers beware..”

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“Selling replica scooters and passing them off as the real thing. Refuse to reply to messages. Trading standards are being informed! No doubt this company will dissolve and they will start as something else. AVOID!!”

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Official Hoverboard is rated 4.8 based on 3,463 reviews