Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,465 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery, box slightly damaged. Haven't used yet as for my son's birthday. So far so good.”

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“Brilliant purchase for my sons birthday. Super fast delivery, solid product and hours of fun. Highly recommend x”

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“Great value”

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“I got my son a hoover board for his birthday. Unfortunately it was faulty. After a bit of time trying to get in touch I spoke with someone at customer service who sent me a direct email asking for a short vid. Email communication commenced. Sent the item back on the Saturday and a new one arrived back on the Thursday. No issues at all. Only criticism was that they never let me know the outcome only got an email which I assumed was the hover board was a delivery confirmation off dpd. Now working fine and he is happy.”

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“Great site to navigate through and the items are competitively priced because I’ve looked on various site before making my purchase”

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“Quick prompt service & when I made a slight mistake in my order, revising it was simple!”

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“Nice and easy process to order and quick delivery”

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“Good quick delivery son over the moon thank you”

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“Great quality, next day delivery. Extremely helpful quick email responses.”

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“My sons really happy with it thanks fast delivery”

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“Excellent service, fast delivery, we had a hoverboard a couple of years ago that ny daughter still loves and uses and now buying for my age 7 soon to be 8 year old twins. Very much worth the money :)”

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“Fantastic service , ordered and delivered all within 48 hours .”

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“Poor customer service, sent something in for repair and not very transparent about the fact I’d have to pay to get it back!”

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“Great product range and the fastest delivery, hoverboard dedpatched the same day for next day delivery even though I only paid for standard delivery. Different payment options available and super easy checkout, very impressed.”

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“Dear prices, shopped elsewhere”

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“Quick delivery, item as expected. Great item son is very happy with it. Would definitely recommend this company”

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“Product is very good”

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“Ordered on Wednesday arrived Thursday absolutely delighted with the product , very small superficial scratch but not worth complaining about. Would definitely buy again from this company.”

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“Upon returning the item even though it is stated a 28 day return you are judged by any amount of distance you go in trying to request a refund in my case half the price back also if you don’t have the original box they hold that against you even if you ask to purchase a new one for returning but customer support in itself will tell you your scooter is worth more but because they can’t sell it as new or unused and if they could labour would be included again which isn’t in the terms and conditions please do not purchase kind of scooter from this company they will say pretty much anything in an email to not have to pay you the right amount of money I bought a scooter for £270 was also charged £20 for a returns label to be offered £130”

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“Very good buy ,delivered on time, thankyou.”

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Official Hoverboard is rated 4.8 based on 3,465 reviews