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Official Hoverboard Reviews

4.8 Rating 3,433 Reviews
95 %
of reviewers recommend Official Hoverboard
Company Reviews Product Reviews
2,278
 Metrics Info
4.8
Based on 3,433 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Official Hoverboard Reviews

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Emily M
Verified Buyer
“Ordered the Kart and it arrived in two days! Great service”
Helpful Report
Adrian R
Verified Buyer
“Good as described”
Helpful Report
Angel S
Verified Buyer
“Amazing Service”
Helpful Report
Danielle W
Verified Buyer
“Amazing quality,bought for my daughter for her birthday today she loves it ❤️I have 1 very happy lil birthday girl thank you”
Helpful Report
Anonymous
Verified Reviewer
“Item was delivered later than promised according to their website. When opened on my son’s birthday (same day it arrived) the charter did not work and there seemed to be issues with the hoverboard itself. After chasing I finally received a new charger a week later. That did work but proved there was an issue with the board, only the right side worked properly and the left was intermittent. Now chasing a response to return it. The customer service from this company is shocking. From ignoring you to condescending. They are not available at weekends and start late each day. Will only recommend people avoid this company and this product based on my experiences”
Helpful Report
Dwight P
Verified Buyer
“TX85 Scooter was no good came with missing screws and screws with no hole to fitt a allen key. scooter did not operator properly scooter speed up then cut back. I returned the scooter four days after perchase on the 31/08/2023 and still havent recieve a refund todays date 27/02/2024”
Helpful Report
Lisa B
Verified Buyer
“Absolutely disgusting but my son the scooter and he’s only used it since Christmas Day didn’t work sent it back now they reckon it’s water damage and they want me to pay £290 to fix it it only cost me £250 to buy it cost me £20 to send it back absolutely disgusting customer service will never buy from these again. Please do not buy you will get conned”
Helpful Report
Shagivan K
Verified Buyer
“Good E-bike for shorter travels”
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Helen W
Verified Buyer
“Great fun for the kids. More tricky for adults to master! My daughter has loved this for her 6th birthday and whizzes around the house. Personalised stickers look great on the hoverboard too.”
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Heather C
Verified Buyer
“Great scooter fast delivery”
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Elena E
Verified Buyer
“Love it great value for money”
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Anthony O
Verified Buyer
“Good service, received my order promptly, impressed with the quality of the electric scooter, Good value for money compared to other brands.”
Official Hoverboard 5 star review on 24th February 2024
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Anonymous
Verified Buyer
“Brilliant purchase for my daughters birthday. My daughter loves it. We got the kart attachment but haven't tried it yet.”
Helpful Report
Julia L
Verified Buyer
“Bought all indoor and terrain hoveboards for our girls from them and the service has been exceptional and prices are very competitive. Delivery usually happen within days of ordering. One of the mudflaps of the hoveboards arrived broken, Alex one of their CSM arranged a speedy exchange free of charge. Thumbs up!”
Helpful Report
Amanda M
Verified Buyer
“Received my hoverboard of you excellent quality very fast delivery delivery definitely be using you again”
Helpful Report
Karl O
Verified Buyer
“The quality of the hoverboards is brilliant and the customer service has been just as good. I ordered the wrong item and the service I received in helping getting it swapped was quick and really easy.”
Helpful Report
Mark H
Verified Buyer
“Excellent quality and value for money, my son loves it so I’m a happy parent and will be looking for another one soon”
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Anonymous
Verified Buyer
“My children enjoys it very much.”
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Christine G
Verified Buyer
“Unopened as birthday gift for son in April. Packaged neatly. Arrived very promptly! Have had a look and everything seems excellent. I’m sure he will be happy especially with the go kart attachment.”
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Annette O
Verified Buyer
“Product is great, unfortunately delivery was delayed by official hoverboard kept me updated.”
Helpful Report
Official Hoverboard is rated 4.8 based on 3,433 reviews
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