Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,433 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for 2 hoverboards and karts in August. They have not fulfilled the order. 15 weeks and they still have not refunded the £398 paid. This is a company I would avoid at all costs.”

Helpful Report

“Excellent service, noticed I’d ordered an incompatible carry case and contacted me to cancel that item. First class”

Helpful Report

“Fabulous service, item arrived safely and in good time for Christmas. Haven’t yet used it, but looked inside the packaging and all looks to be a-okay.”

Helpful Report

“Very good service 👍”

Helpful Report

“First impressions are good. Seems well made. Works on grass and rough ground which is why we purchased this model.”

Helpful Report

“Delivery came very fast!”

Helpful Report

“We ordered 2 Samsung hoverboards for our grandchildren. As one was out of stock I was informed by email and chose another. These were delivered within 10 days and are both excellent quality.”

Helpful Report

“Great product, quick delivery, competitive price”

Helpful Report

“Great chat assistance, delivered in 3 working days, a hight quality product, the colour as described.”

Official Hoverboard 5 star review on 11th December 2022

Helpful Report

“Delivery delayed but excellent communication.”

Helpful Report

“Could not recommend this company enough, order last Thursday and full order was delivered the following day, great quality board and kart I hope my son loves it 😀 👍”

Helpful Report

“Fast delivery great item my son loves it thank you”

Helpful Report

“I ordered 2 weeks ago still no parcel and I keep getting told tomorrow.”

Helpful Report

“Very good service and even when there was an issue it was dealt with promptly. A sign of a good company is not about the service and goods it supplies but how the company deals with problems and complaints. And Official Hoverboard did that very well. Excellent!!”

Helpful Report

“Bought this for my sons birthday and he loves it. It’s great fun for all the family!”

Helpful Report

“Based purely on the service as I haven't used the boards yet as they are presents, I would recommend Official Hoverboard. I emailed with a slight concern post order and the support team answered very quickly and were true to their word. The boards do look to be of high quality with a reassuring weighty feel. Look forward to trying them out soon.”

Helpful Report

“Great communications great service although not tried this product yet has its to be put away for Santa, I have previously bought from these and it’s top quality”

Helpful Report

“Great and good fun”

Helpful Report

“Bought bundle for Christmas present so haven’t opened yet but fast delivery, looks amazing and love the bundle. Reasonably priced having looked around & am sure son will be thrilled with it!”

Helpful Report

“Bought for my little girls Xmas pressie so not used yet but service so far as been faultless - communicated with all the way and arrived when they said it would - can’t wait for my little girl to open it up at Christmas !”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,433 reviews