Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,458 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,458 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, was really unsure of what board to go for for my 9 year old - was given a guide through of each board with the benefits and advised which one would suit my needs best! Thank you”

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“The delivery was very efficient but I haven’t open the packages as it is Christmas present so I cannot be able to comment on the hooverkrat until after Christmas.”

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“Have not opened package as Christmas present but service excellent so far”

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“Cannot believe how quick the Hoverboard arrived after ordering. Had a quick look at the product as it’s a Christmas gift and the quality is amazing! Hopefully we get hours of playtime out of this!”

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“Website is very clear and very fast to be delivered, the product looks like the picture and really happy with it.”

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“I have been looking for a suitable hoverboard for our granddaughter. This is the best I have seen the quality is great you can tell by the design and weight of the board. The instructions are simple to understand and any questions you have the team are quick to answer”

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“Being a returning customer says it all. Thanks for very fast delivery :)”

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“Good quick delivery, goods as described. Would use again”

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“Ordered on 28 November for delivery 1-2 working days later. Late afternoon on 3 December - 6 days later - and have still to hear when it is being delivered so hard to review product.”

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“Rapid delivery I've not tryed it yet as its for Christmas but it looks a cracking bit of kit .y daughter will be over the moon on Christmas day”

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“Brought for my daughter for Xmas. Brilliant price and brilliant service.”

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“Bought my daughters a hoverboard and kart bundle each for Christmas. Amazing value, top quality product and prompt delivery. Cannot fault.”

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“Very quick delivery.”

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“Very impressed with this company so far! I ordered two hoverboards as Christmas presents for my grandsons aged 7 and 10 who I’m sure will be very pleased with them. Since they’re presents for Christmas I’m unable to comment specifically on the items, but can say they were described in detail on the website which answered most of the questions I had. The reviews were helpful too, also the online Q & A facility was excellent with its very prompt response. I’m looking forward to seeing how my grandsons react when they receive their gifts and also will be relieved to see the boards performing perfectly as expected. One last comment just to say the hoverboards arrived extremely quickly after ordering and are very well packaged.”

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“Fast delivery. Well communicated throughout. Packaged well and items appear to be in excellent working condition. Easy transaction which relieves a lot of stress on the run up to Christmas.”

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“Main present 🎁 for Xmas I'm sure she's going to love it”

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“Hummer G2 All Terrain, Hoverboard & Kart (Galaxy Pink) So far I’m fairly satisfied with my purchase as opposed to the negative reviews that I’ve read online. The only downside that I can constructively criticise and do agree with previous reviews (hence the 4 stars) is that through my personal experience Official Hoverboard really need to reevaluate their communication with customers. I have tried on several occasions to email and phone Official Hoverboard directly, however, no emails have been responded to and all of my calls have have been met with a message stating that they are unable to answer the phone due to COVID - this is a very outdated reason for poor customer support/service. That said, I was able to get in touch with Official Hoverboard via the chat-applet which I found available on their website and was able to have my query answered satisfactorily. Overall, I would hope that Official Hoverboard takes my review in the positive way that it is intended (constructively) and makes positive changes in order to improve their customer service.”

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“Looks amazing for my little girl for Xmas but we all can’t wait to have a go, fast response to my emails when I wanted to know more about my product, highly recommended shopping here for hoverboard , came with a bag to protect hoverboard which will be great for carrying around on trips without it getting damaged”

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“I had a very good experience with this company, I ordered a hoverboard for my daughter on a pre-order and when it came in stock it was delivered promptly as promised”

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“Very fast delivery was expected at 5th December but arrived 3 days early! Amazing product and was in the sale at half price!!”

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Official Hoverboard is rated 4.8 based on 3,458 reviews