Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,463 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,463 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievably fast delivery, excellent quality and great service. Top marks!”

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“Well laid out website. Good offers. Easy to use”

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“Received item really quickly excellent service . really pleased with Product so is the birthday boy . Definitely recommend this”

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“We haven’t received the hoverboard and kart ordered for my daughters birthday. The parcel has gone back to shipit logistics ltd who have no phone number. Official hoverboard has no phone number “due to covid” 3 years on 🙄 I’ve emailed hoverboard multiple times and no response. I’m £300 down and no present for my daughters birthday. The customer service and the logistics company they use for delivery are shocking. do not buy from them!!!”

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“Absolutely brilliant service will defo pass on to friends”

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“My Granddaughter absolutely loves this item. Good quality and priced reasonably! Would recommend this item to family and friends!”

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“I bought the hoverboard kart and its amazing. I bought fr y my granddaughters birthday as her mum got her a hoverboard . She wanted nanny to buy her a green go cart and this has absolutely smashed that . She’s so happy and it’s such a great way of using the board plus super safe. I done so well so glad I bought it plus cheaper than the go cart. So was able to do so much more for her birthday.”

Official Hoverboard 5 star review on 28th August 2022

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“Terrible customer service, I have replied 3 times to an offer to purchase a replacement T-bar for a damaged part due to loose bolts. Received no response once the offer was made.”

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“Great peace of equipment, value for money.”

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“Very fast delivery and great quality scooter”

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“My 7 year old son loves it and has been wizzing around on it. It would be good to have in the instruction a bit more about when the green lights come on as we thought as only one came on it wasn't working properly. But otherwise easy to use immediately”

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“We haven’t opened the hoverboard yet as it’s a present for my daughter. But super fast delivery. Can’t wait to see her face 😊”

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“Deliverd within 2days excellent sevice great piece of kit thank you”

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“Rang the helpdesk, and Sales person was very helpful, put my request/order in my basket, with no problems. All i had to do was click the link to confirm payment and job done. All ordered.”

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“Very response , quick delivery and great tracking”

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“I ordered new Velcro straps for my grandsons hoverboard as the original ones had sheared through, and they came very quick and he is flying about on it this morning happy as Larry , thank you”

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“Excellent service, shop, purchase and delivery was perfect. I know have a very happy daughter!”

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“Purchased X10 through Official Hoverbooard. Their customer service, delivery and communication has been superb and if I wasn’t sure I just went to their Blog that is packed full with useful information. You’ll go with your gut instinct and comeback to Official Hoverboard once you’ve looked around!”

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“Very helpful Good communication”

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“Simple or order and a super fast delivery! Good turned up well packaged and I’m loving the product! A great piece of kit! Wish I’d bought one sooner!”

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Official Hoverboard is rated 4.8 based on 3,463 reviews