Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,433 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on 30th November, charged on 1st December, delivery promised by 5th December and delivered on the 8th December. No communication regarding the delay therefore, I had to contact the seller as I was worried considering the amount of money, £215 paid.”

Helpful Report

“Didn't receive all the items. I only had the hoverboard and not the kart. Phone number doesn't work, and get no response to sort it out”

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“Great service. Delivered within 2 days . It’s a Christmas present so not tried yet but looks great.”

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“Fantastic service.i pre ordered and they kept me upto date with everything thank you 😊”

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“Excellent product, delivery time and customer service when having a query”

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“Just bought a G2 pro hoverboard and kart off-road hummer for my grandsons Xmas present looks fantastic. Really solid bit of kit. Don't think he will use it as a hoverboard but the kart will get a lot of use. Can't wait to see his face.”

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“Really happy with my purchase, I might have gotten slightly carried away with the spec but my daughter (and I) will really enjoy using her hoverboard 😂”

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“Hoverboard have demonstrated fantastic customer service they are exceptionally quick to respond to emails and offer a friendly professional service to any issues”

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“Really good easy to order and extra fast delivery my grandson is going to be over the moon with it”

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“I ordered a hoverboard and kart from official Hoverboard at a cost of £270. The kart and hoverboard were delivered by DPD in 2 seperate packages at different times on the same day. The kart was on my doorstep when I arrived home but not the hoverboard. I have a lovely picture fro. DPD of the hoverboard box on my front doorstep for all to see but unfortunately it was not there when I arrived home. I contacted Hoverboard Official who have advised that they cannot take the matter further and "Sorry for any inconvenience caused". Im sorry but this is more than an inconvenience this is a financial loss and I will be taking matters further.”

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“I am very sad that the product is very dirty and like used. I hope it can be brand new or at least it is clean enough. Fair to say, the customer service response is fast enough, wish the refund process is smooth too.”

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“Delivery was super fast, great communication and tracking info”

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“Great, checked items over as they are Christmas gift every thing seems to work fine. Quick delivery too!!”

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“Great quality hoverboards and super fast delivery.”

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“Speed of delivery EPIC!”

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“Great customer service, was really unsure of what board to go for for my 9 year old - was given a guide through of each board with the benefits and advised which one would suit my needs best! Thank you”

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“The delivery was very efficient but I haven’t open the packages as it is Christmas present so I cannot be able to comment on the hooverkrat until after Christmas.”

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“Have not opened package as Christmas present but service excellent so far”

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“Cannot believe how quick the Hoverboard arrived after ordering. Had a quick look at the product as it’s a Christmas gift and the quality is amazing! Hopefully we get hours of playtime out of this!”

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“Website is very clear and very fast to be delivered, the product looks like the picture and really happy with it.”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,433 reviews