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Official Hoverboard Reviews

4.8 Rating 3,463 Reviews
95 %
of reviewers recommend Official Hoverboard
4.8
Based on 3,463 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Official Hoverboard Reviews

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Official Hoverboard 5 star review on 4th January 2025
Andy R
Official Hoverboard 5 star review on 4th January 2025
Mike H
Official Hoverboard 5 star review on 7th December 2024
Amy Q
Official Hoverboard 5 star review on 29th July 2024
Sheila S
Official Hoverboard 5 star review on 29th July 2024
Sheila S
Official Hoverboard 5 star review on 29th July 2024
Sheila S
Official Hoverboard 5 star review on 29th July 2024
Sheila S
32
Anonymous
Anonymous  // 01/01/2019
Easy to order. Product as specified. Fast delivery. Overall a satisfying experience.
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Very good for neace
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Delivered within 2 days of purchase. Excellent product. I fought the cart to go with the hoverboard and must admit it is definitely worth paying the extra money for it!! It is amazing!! My daughter loves it
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Excellent customer service and fast delivery
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Absolutely terrible company, zero customer service, completely ignore any requests made for support. Don't believe all the good reviews, if you check they are all from the US, they don't export outside the UK so how on earth have people in the US had the utter displeasure of using them!? Currently going through small claims to gain a refund. Definitely do not use these people its a total scam, and waste of money!
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Brilliant kit arrived too quick and worth the value .
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My son loves his hover board, however the charger broke after using it twice, and was told by customer service that he had broke it and there was no way it was a faulty charger. After a few back and forth emails they refused to replace the charger and basically said I was lying about the fault even tho I semt in pictures for proof that the joint had failed. I have managed to get a charger for it for less than half the price off amazon, and will not be buying from them again, The product I recommend, the Company I do not!!!
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The service was excellent although we haven’t opened or used the items yet as they for our granddaughters forthcoming birthdays. We had to email the company as we could not get the items to add to the basket - this may have been due to a problem with our device rather than the website. The response to these emails was quick & efficient. The delivery of the items was very quick. We are sure our granddaughters will be very happy with these but only time will tell.
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Excellent product. So far no problems 2 months after purchase.
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Very prompt service
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Brought one for my grandson for his birthday he absolutely loved it. So good 3 days later i brought one for my granddaughter
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listen to others below!! Faulty dangerous product and terrible customer service. The hoverkart is faulty and yet they still have asked me via email to try it again. I am now being forced to take further action against this company. Would never buy again and certainly wouldn't recommend anyone does.
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Came quick
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My son was really pleased with this as red is his favour colour & camo is his thing at the moment the only issues we have had with the kart is the bolts need tightened often as one came off completely but luckily found it on the way home & saved us a trip to the hardware shop plus the wear on the wrap on the hover board as appears to be fading since having the kart attached as this is his favour way to wiz around as can go faster. All in all a great gift.
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Prompt response quick delivery perfect condition.
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I would not recommend this company whatsoever we bought two hover boards G4 For Christmas presents Priced at £259 each down from £499 one for our son and one for our daughter one works perfectly fine and the other never work from day one From day one of been in contact with them their communication has been absolutely subzero chasing them all the time getting nowhere near the end of January and still no sign of resolving this issue they tried to tell me I had to pay £15 for us to send it back after much dispute and emails They finally said they were going to send me a package prepaid Two weeks on we still haven’t received it and getting nowhere this company Without a shadow of a doubt this is the worst experience I have had ever It just seems like they have taken our money and run.
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Arrived very quickly via DPD within time slot. Hoverboard is as advertised and works very well. Cart is well made and easy to assemble. Daughter absolutely loves it!
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Brilliant, easy to use website with all the info required. Fantastic delivery time. Very well packaged. Fantastic item. My daughter is going to be very happy on her birthday. Thank you.
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Fantastic service and I have one very happy little boy!
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Bought the hover board and cart attachment for my 8 year old son for Christmas. Pre ordered it and it came mid November. Tried ot out but led lights didn't seem right. Contacted hoverboard and supplied a video of issue. Was assured no fault. Christmas day came and he loved it. Issue started again when he could only go in circles. Contacted Hoverboard and was sent back for repair. Came back 5 days later and seems fine. Happy with the service and understand these things happen. Great response from Hoverboard. Only gripe is I had to pay to return it. I could understand this if I was looking for a refund but not for a repair.
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Official Hoverboard is rated 4.8 based on 3,463 reviews