Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,474 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,474 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great runner. Good price”

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“Great service,I had a puncture and luckily was by their branch, they are very friendly and sorted out my puncture for me”

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“Store staff was extremely helpful and I believe guided me to purchasing the best electric scooter for my needs.”

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“Helpful staff , very knowledgable about products .”

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“Super friendly staff, quick service!”

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“Delivery was in good time and the product we received is so far so good 👍”

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“Price & Delivery time were spot on. Great service.”

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“Amazing service, kept me fully updated with the progression of delivery and dealt efficiently with any queries I had. I would recommend them to any potential customers.”

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“Brought a electric scooter for my son it is absolutely fantastic so worth the money and would definitely recommend it. Also recommend the company really quick delivery and also they sent me up dates so I knew when it was arriving”

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“Very helpful staff, ordered my hoverboard came next day as advertised, I’m enjoying it very much. Definitely would recommend this seller”

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“Really good first time owning one the best yet”

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“I am very pleased to have ordered with Official Hoverboard. Inititally, I purchased my scooter with another company but their professionalism was nothing short of abysmal. After conducting a good and proper review online, I was directed to Official Hoverboard, who met me with a fast, efficient, and transparent service from the get-go. My electric scooter is great, works a treat and has increased the quality of my commute greatly. I've also saved a fortune! Thank you, Official Hoverboards! :)”

Helpful Report

“The customer service was very disappointing. When I reported to them that there was an issue with my product and it was still in warranty, they replied with I have purposely done this. Furthermore they have stopped replying to me after I requested the price for the parts I need to purchase even though my product is 2 weeks old and still has its 12 month warranty. Very disappointing will not be ordering from here again.”