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Official Hoverboard Reviews

4.8 Rating 3,433 Reviews
95 %
of reviewers recommend Official Hoverboard
Company Reviews Product Reviews
2,278
 Metrics Info
4.8
Based on 3,433 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Official Hoverboard Reviews

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Marilyn D
Verified Buyer
“Wonderful hoverboard, but kart attachment has damaged the paint, and unfortunately I am not pleased with the customer service remedy. They have supplied 2 additional foam pads to put on the kart. This has done nothing as the damage is being caused by the seat mount, not the fixing points. I would purchase the hoverboard again but not the Kart..”
Official Hoverboard 5 star review on 24th January 2024 Official Hoverboard 5 star review on 24th January 2024
Helpful Report
Ramona W
Verified Buyer
“The scooter was a surprise for Christmas for my grandson and he has been very happy with it. Thank you.”
Helpful Report
Daniel T
Verified Buyer
“Really good company, quick dispatch. Good communication”
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Lisa H
Verified Buyer
“Bought my son one for Xmas. It’s that good I got myself one for work. Absolutely brilliant. Amazing delivery too.”
Helpful Report
Charlotte S
Verified Buyer
“We received a hoverboard, it did not work, kept going round in circles, made banging noise, kept stopping. No help from the company, they do not answer their telephone or answer emails, I think they are a disgraceful company. We have a very disappointing grandson. Who does not understand why he cannot be sent a replacement We have been in touch with trading standards, who have told us what to do and that the law is on our side. This should not be necessary, a good company should have sorted this out,”
Helpful Report
Wayne J
Verified Buyer
“Brought it for my son at Christmas has made him very happy.😎💯”
Helpful Report
Dean B
Verified Buyer
“The staff dealt quickly and efficiently with the exhange when a different design of hoverboard was required would highly recommend”
Helpful Report
Karen B
Verified Buyer
“The ordering process was easy and delivery was quick. There have been no issues with the item so far.”
Helpful Report
Samantha L
Verified Buyer
“This is a great piece of kit, easy to control and my 10 yr old loves it”
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Katie W
Verified Buyer
“Easy to use Fast delivery”
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Max W
Verified Buyer
“Bought this hoverboard for my son who loves it. Good quality!!!”
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Wayne A
Verified Buyer
“As expected quick delivery no problems”
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Malcolm H
Verified Buyer
“My 7-year-old daughter loves it.”
Helpful Report
Nicola G
Verified Buyer
“Brilliant product. We had some issues with the hoverboard not charging, but received fantastic customer service, with quick and helpful responses, and free post to return the hoverboard to be repaired, which has resolved the issue.”
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Owain J
Verified Buyer
“Arrived on time, 9yr old daughter loves it. The front wheel of the cart was a bit wobbly but could still use however when talking to the team online this was replaced quickly at no cost, all is working perfectly fine now. Have recommended to friends and family.”
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Damon L
Verified Buyer
“Superb and exceeds expectations”
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Lee
Verified Reviewer
“Bought 2 g2 off road bundles as a Christmas gift one of them broke on Christmas Day just went round in circles can’t get hold of anyone on phone only email and they take days to get in touch and it’s all automated it’s been 2 weeks and still not received a returns label this is not a trustworthy company DONOT use them”
Helpful Report
Anonymous
Unverified Reviewer
“Whatever you do do not buy from this place. Opened our daughters hover board on Christmas Day and its broken. Company not replying to emails or not taking calls. Stay clear of this company!!!”
Helpful Report
Liam M
Verified Reviewer
“Absolutely shocking customer service. Ordered a e scooter for my son for xmas and it wouldnt power on. I tried calling offical hoverboard and its always the same recorded message to say that they cant answer thier phones. Live chat dosnt work and they are slow at responding to emails and when they so its stalling tacits. Stay well clear of this company as they dont care that i have a really upset 12 year old looking for his xmas pressie.”
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Margaret F
Verified Buyer
“Christmas present for my grandchildren. Wow what a great item. Kids don't get of it . One problem no cover for the charging point. So can't use outside when wet. Otherwise 10/10.”
Helpful Report
Official Hoverboard is rated 4.8 based on 3,433 reviews
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