Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,433 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service , ordered and delivered all within 48 hours .”

Helpful Report

“Poor customer service, sent something in for repair and not very transparent about the fact I’d have to pay to get it back!”

Helpful Report

“Great product range and the fastest delivery, hoverboard dedpatched the same day for next day delivery even though I only paid for standard delivery. Different payment options available and super easy checkout, very impressed.”

Helpful Report

“Dear prices, shopped elsewhere”

Helpful Report

“Quick delivery, item as expected. Great item son is very happy with it. Would definitely recommend this company”

Helpful Report

“Product is very good”

Helpful Report

“Ordered on Wednesday arrived Thursday absolutely delighted with the product , very small superficial scratch but not worth complaining about. Would definitely buy again from this company.”

Helpful Report

“Upon returning the item even though it is stated a 28 day return you are judged by any amount of distance you go in trying to request a refund in my case half the price back also if you don’t have the original box they hold that against you even if you ask to purchase a new one for returning but customer support in itself will tell you your scooter is worth more but because they can’t sell it as new or unused and if they could labour would be included again which isn’t in the terms and conditions please do not purchase kind of scooter from this company they will say pretty much anything in an email to not have to pay you the right amount of money I bought a scooter for £270 was also charged £20 for a returns label to be offered £130”

Helpful Report

“Very good buy ,delivered on time, thankyou.”

Helpful Report

“Website was easy to find and purchase the product”

Helpful Report

“All great so far, the colour is amazing and th lights of the wheels are fab!. I won't know about performance until Christmas as it is a Christmas present. But so far 10 out of 10. ☺️”

Helpful Report

“Helped me massively, new part arrived next day with no charge”

Helpful Report

“very good material, very quiet delivery”

Helpful Report

“Total sham. Hoverboard not working after 1 week. Email returned, customer service phone number not recognised, website not accessible. Total waste of money. AVOID AT ALL COSTS, YOUR COMPANY IS A TOTAL DISGRACE!!”

Helpful Report

“Very happy with item and quick delivery”

Helpful Report

“So happy with my order came next day wasn’t expecting it to be so fast”

Helpful Report

“Fabulous product super happy and was very fast delivery! Thank you”

Helpful Report

“This product is superb, my 7 and 8 year olds love it. It feels a quality build and safe. Couldn’t recommend it more!”

Helpful Report

“Recived this for my girlfriend few days ago very happy with this scooter and quick delivery thank you”

Helpful Report

“Fast, fuss free delivery. Easy to put together and looks fun although we’re yet to use it.”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,433 reviews