Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,462 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,462 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hummer G2 All Terrain, Hoverboard & Kart (Galaxy Pink) So far I’m fairly satisfied with my purchase as opposed to the negative reviews that I’ve read online. The only downside that I can constructively criticise and do agree with previous reviews (hence the 4 stars) is that through my personal experience Official Hoverboard really need to reevaluate their communication with customers. I have tried on several occasions to email and phone Official Hoverboard directly, however, no emails have been responded to and all of my calls have have been met with a message stating that they are unable to answer the phone due to COVID - this is a very outdated reason for poor customer support/service. That said, I was able to get in touch with Official Hoverboard via the chat-applet which I found available on their website and was able to have my query answered satisfactorily. Overall, I would hope that Official Hoverboard takes my review in the positive way that it is intended (constructively) and makes positive changes in order to improve their customer service.”

Helpful Report

“Looks amazing for my little girl for Xmas but we all can’t wait to have a go, fast response to my emails when I wanted to know more about my product, highly recommended shopping here for hoverboard , came with a bag to protect hoverboard which will be great for carrying around on trips without it getting damaged”

Helpful Report

“I had a very good experience with this company, I ordered a hoverboard for my daughter on a pre-order and when it came in stock it was delivered promptly as promised”

Helpful Report

“Very fast delivery was expected at 5th December but arrived 3 days early! Amazing product and was in the sale at half price!!”

Helpful Report

“Fast delivery and kept up to date with dispatch and delivery times”

Helpful Report

“Speedy delivery, look great! Will have two very happy children on Christmas morning!”

Helpful Report

“Great add on to the scooter a lot safer”

Helpful Report

“Amazing experience ordering from Hoverboard! I placed my order on a Friday morning and my order was delivered the following day Saturday morning. Extremely pleased and would highly recommend to anyone thinking of ordering from Hoverboard”

Helpful Report

“Excellent service, great prices, excellent customer service. The product was delivered in time for my daughter's birthday as requested. Can't ask for more.”

Helpful Report

“Very prompt delivery. Have not taken out of the box yet as was orderd for a Christmas present for my grandson”

Helpful Report

“Great board. This one is a Christmas gift but have previously bought for my daughter!”

Helpful Report

“Item was exactly as described, very prompt delivery, all round a good service.”

Helpful Report

“It's definitely a go to place for my daughters Christmas gift, it's safe and reliable scooter and all of my brothers children have got them aswell”

Helpful Report

“Fraudulent site, stay away”

Helpful Report

“Great service, I had a few questions which were quickly answered via email. True professionals. Product is as described, if not better.”

Helpful Report

“Excellent value, been playing with grandchildren all morning (still no broken bones)”

Helpful Report

“Great product, swift delivery and happy 10 year old. Thank you.”

Helpful Report

“very happy”

Helpful Report

“Brilliant service. Ordered at 4pm and it arrived the next day by lunchtime! Also the free silicone cover is a bonus. 10/10 so far.”

Helpful Report

“Fast delivery,had out the box and charged and all looks good. Its an Xmas present so it's not been used yet but seems fine”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,462 reviews