Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,476 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very fast delivery and the quality of the cart is superb. My daughter loves it.”

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“Amazing hoverboard well priced, very easy to set up great for the family. Made very good and strong will recommend to anyone wanting to buy one 100% so much fun great service also delivered very fast just all round brilliant! 😃😃😃”

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“Fantastic service. Very quick delivery and the quality of the board and cart are excellent. My son loves them.”

Official Hoverboard 5 star review on 28th December 2021

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“Great choice”

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“Very good quality, very easy to set up. One very happy boy on Christmas morning”

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“My son is over the moon with hid Hoverboard he received this Christmas. Excellent service & good quality product :)”

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“Fantastic board our son absolutely loves it. It has loads of extra features with the Bluetooth and Kart Frame. Best Christmas present ever”

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“Great! We bought my son the board and kart bundle because we were worried that the hoverboard alone would be too difficult and dangerous. He’s only 7. In actual fact, he loves the board and picked it up really quickly. He hasn’t stopped riding it since Christmas Day! The lights are cool and the run time on the battery seems great so far.”

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“Out of the box, my product required a reset/recalibration - this was easy to do and as soon as I completed this, it was ready to use. Surprisingly easy to use, when you actually think about what is going on internally with gyros and motors to make it all work, it's pretty amazing! Kudos to the engineers that designed this and turned it into a commercial reality. Great bit of kit, lots of fun for the family scooting around the garden!”

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“Super fast delivery. Hoverboard is brilliant, design is great, battery life is great, my girls (including myself) have had hours of fun on this. Would most certainly recommend.”

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“My daughter described this as ‘ the best gift ever’ it’s a wicked design, the delivery was unbelievably quick, even when I ordered extremely close to Christmas. I have 4 children and will continue to use this company for years to come.”

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“Daughter got her 10” all terrain hoverboard for Christmas and loves it. It arrived very quickly after ordering in sturdy packaging. It charged up and was ready to go after the suggested time. We have just used it in the house as yet but had it out briefly with the cart and the whole family have enjoyed it. A great purchase!”

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“Asked cancel the item before it arrived as it was the wrong colour. It arrived anyway, I’ve been trying to return. The company hit in touch 6days later and asked me to pay a further £30 for returns (on top of the £250 I’d already paid)…and I e still not recieved the returns label. I’ve written several emails, no response. No customer care phone number. So I’m £280 down and skint this Christmas. Very poor customer care. I’m heading to citizens advice and my bank to see if they can help. This has been going on for 17 days!!”

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“Official Hoverboard team is officially absolutely awesome, very accommodating and fast delivery, highly recommend!!!”

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“Excellent product, great service.”

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“We bought a hoverboard and kart. The kart has arrived damaged. I have sent the company an email with a photo of the damaged part. No response after 3 days. I appreciate it is busy, the automatic reply confirming receipt of the email advises 48 hours for response. It was a lot of money to spend on a broken christmas present. I will update this review when a response is received.”

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“Stay away from these scumbags Scammers just be aware. Was told 3to5 days delivery but it’s been more than 21 days still no delivery and no communication.never answer the phone and no reply for emails either. Luckily I have paid with credit card and going to open an charge back from the bank.”

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“Excellent service and delivered when it was scheduled to arrive. Good reviews encouraged me to buy.”

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“My daughter was made up by her hover board.shes been using it everyday since she's had it and its fantastoc”

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“I bought this for my grandson on his Birthday. He loves it!”

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Official Hoverboard is rated 4.8 based on 3,476 reviews