Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,476 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only had it for a week but my daughter is very happy with it 👍🏻”

Helpful Report

“My son was really pleased with this as red is his favour colour & camo is his thing at the moment the only issues we have had with the kart is the bolts need tightened often as one came off completely but luckily found it on the way home & saved us a trip to the hardware shop plus the wear on the wrap on the hover board as appears to be fading since having the kart attached as this is his favour way to wiz around as can go faster. All in all a great gift.”

Helpful Report

“Bought the hover board and cart attachment for my 8 year old son for Christmas. Pre ordered it and it came mid November. Tried ot out but led lights didn't seem right. Contacted hoverboard and supplied a video of issue. Was assured no fault. Christmas day came and he loved it. Issue started again when he could only go in circles. Contacted Hoverboard and was sent back for repair. Came back 5 days later and seems fine. Happy with the service and understand these things happen. Great response from Hoverboard. Only gripe is I had to pay to return it. I could understand this if I was looking for a refund but not for a repair.”

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“Very happy daughter has been careering around the house ever since her hoverboard arrived for Xmas. No issues so far, pretty simple to set up. Slight issue getting the model I specifically ordered but, once sorted, delivery was quick & efficient.”

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“Speedy delivery and quality items”

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“My 10 year old son has only managed a couple of short goes on his new Hoverboard due to the weather but is already quite comfortable on it and going solo. The machine seams well made and does what it is supposed to. The instructions could be better, photos would help.”

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“Good service, delivery was slightly later than expected but they responded quickly to my email chasing it up. Hoverboard/kart package is great.”

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“Good communication and good quality product”

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“Amazing service. Easy to order. No hassle. Excellent quality. Easy to use and put together. My son loves his new hover kart such a great gift with hours of fun.”

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“Great choice”

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“Great! We bought my son the board and kart bundle because we were worried that the hoverboard alone would be too difficult and dangerous. He’s only 7. In actual fact, he loves the board and picked it up really quickly. He hasn’t stopped riding it since Christmas Day! The lights are cool and the run time on the battery seems great so far.”

Helpful Report

“Out of the box, my product required a reset/recalibration - this was easy to do and as soon as I completed this, it was ready to use. Surprisingly easy to use, when you actually think about what is going on internally with gyros and motors to make it all work, it's pretty amazing! Kudos to the engineers that designed this and turned it into a commercial reality. Great bit of kit, lots of fun for the family scooting around the garden!”

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“Easy to follow website. Clear prices and descriptions and when I queried the delivery time Received a quick response and has arrived as expected hopefully the product meets expectations”

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“Quick service good so far”

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“The service so far has been outstanding. Looking forward to Xmas morning when my children open their presents!”

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“I have not used the product yet but delivery and communication was good”

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“Items received quickly, yet to try the product as its a Xmas present, looks the part though”

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“Delivered quickly thankyou”

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“Super fast delivery. I haven’t opened the package as it’s a Christmas present so not in a position to comment on the board and kart yet. 😀”

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“Great service and delivery”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,476 reviews