Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,476 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality when purchased screws missing to hold handle bars in place took 2 days to get response and week to get screws my 12 year old used it 3 weeks and the frame snapped when he was on it after 10 days they have refused to repair replace or refund stating it was in a accident IT WAS NOT failed to supply warranty details just stated frame not covered also failed to supply guarantee details and contact number would never recommend or use again. Would love to add the photos which I’ve taken but no option still no refund either”

Helpful Report

“Nice scooter, great speed control and quality. I like it.”

Helpful Report

“Doesn't the website 7ss.shop sell this scooter for cheaper? They also offer the Aovo Pro 2”

Helpful Report

“Misleading, appalling customer service. Had several issues with the scooter I purchased. If I could give 0 stars I would.”

Helpful Report

“Do not buy from this company. Literally the worst customer service I have ever received. Bought an X7 Pro Scooter. The battery range in "real use" is about 10% of the advertised range, plus the disc brakes make a terrible grinding noise. Highlighted the issue on day one, they eventually agreed that I could return it for testing which took over a week and they sent it back saying it was fine. Came back filthy dirty and with scratches on. They will not do anything to resolve these issues. They are a sub-standard company selling sub-standard products. Spend your money elsewhere.”

Helpful Report

“I bought an electric scooter and it was the worst decision I could make this year! They sent me an electric scooter with a broken piece on the handlebar .... I made the return and after more than a month insisting that they make me a refund, I have opened a dispute with my bank, I got the refund. I don't recommend it at all. Don't waste your time and money on this mob.”

Helpful Report

“Fast delivery, exelent high quality electric scooter. Recommend as best by price and quality.”

Helpful Report

“Like Ronseal + it does what it says on the tin and more. Best Buy for me in 2021 *****”

Helpful Report

“Super fast delivery and item as described.”

Helpful Report

“Friendly efficient and top quality service”

Helpful Report

“Ordered 2 scooters recently and they have both received the great services on both occasions”