Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,476 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,476 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service very pleased”

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“Very helpful online advice and support.”

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“Great product and good communication from company.”

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“Great customer service. Great product.”

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“Good fast service”

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“Can’t wait to see my daughters face on Christmas Day.....it looks so much fun!!”

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“Over the whole website, the choice of hoverboards is endless and I was delighted with the two I had ordered for my grandchildren. The Company boasts a guaranteed next day delivery and as a result of Black Friday deals, they were very busy and unable to fulfil that promise in my case. While I understood the reason for the delay, I felt the website should have removed the next day delivery promise while there were problems with that as it was misleading. That said, I did get to speak to a real person and their messaging service was very prompt and the problem acted on immediately.”

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Hi, we appreciate your feedback and we are sincerely sorry for the inconvenience caused; we had oversold on Black Friday, exceeding our expectations. We did then however place a banner on our site to inform customers that orders will be delayed by up to 2 working days. We appreciate your patience and cooperation in the sensitive matter and value your feedback. Thank you.

“Awesome! Pre-ordered the HoverKart attachment in hot pink for my daughter for Christmas, really swift delivery and solid piece of kit. Both my wife and I couldn't resist "testing" it before putting it away for the big day! Thank you”

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“great service. ad advertised and wonderful immediate comms.”

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“Fantastic customer service was worried as delivery took a while but the customer service team where quick to answer my concerns as it’s was mega busy time and was running slightly behind. Now we’ve received it checked it over and looks awesome. Obviously Xmas present so haven’t tried yet. But very satisfied thank you”

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“well pleased with purple chrome hoverboard and cart 😊”

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“After searching for a hoverboard for our daughter, we found this website. The website was very helpful finding all the information we needed. They have an excellent Range of board as well as accessories. Once ordered it took a couple of weeks to get to us, which we didn’t mind as I thank you for our patience we got given a free silicone cover for our daughters hoverboard. The board arrived in a well packaged box along with the other accessories we ordered. My partner has tested it and is very impressed. We cannot wait to see our daughters face on Christmas morning. Thank you”

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“Haven't used ither yet as these are a Christmas present for my son from s and Santa. Looks really sturdy and the colours are lovely. Very good communication from sellers with excellent customer service”

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“Brilliant service from start to finish. Gave me some good advice on products and even recommended a slightly cheaper kart for my hoverboard as would work better with my children’s weight. Arrived on time and kept me posted throughout. Thanks so much for all your help.”

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“Mu son absolutely loves his hoover board with cart! The design is awesome and speedy delivery!”

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“Can’t fault the service, ordering & delivery was quick and easy!”

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“Similar prices when compared to other websites. Delivery took approximately 9 days with regular email updates. Arrived in 1hr delivery window as advised on day of delivery.”

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“Absolutely amazing customer service, I recieved one of my boards the next day and had to wait for about a week for the other 2 as they were out of stock when I ordered, customer service kept me updated and were very helpful even managed to change the colour of my one board as i pressed the wrong colour and sisnt realise until my order had been processed”

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“Got my delivery when i needed it. Any problem i had they fixed. Very happy. Very good customer service. I would and will advise anyone to purchase a segway from officialhoverboard.com. Thanks again for my purchase. Happy x mas and have a special New year.”

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“Can’t comment as it’s a Xmas present”

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Official Hoverboard is rated 4.8 based on 3,476 reviews