Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 863 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Paid for next day delivery. Now 4 working days later still no product, and no contact from the company despite me emailing them. Very poor service.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your email and I am sorry to hear that you are not completely satisfied. Upon looking into further, I can see that you did not pay for delivery but selected our free option. However, this should still have been delivered within the specified time frame so I have escalated this with the courier to find out what went on and I am sorry for any inconvenience caused by this delay. Kind regards

Posted 4 years ago

“I’m very happy with my purchase. They did what they said they would do. Well , but not excessively packaged. Driver carried it into my hallway at my request, because I have steps and could not lift it. Thank you.”

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Posted 4 years ago

“Great service, fast delivery and good quality, easy to assemble desk. Would definitely recommend!”

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Posted 4 years ago

“Would be happy to send a review if I had re lived my order.”

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Posted 4 years ago

“Comfortable chair for home office.”

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Posted 4 years ago

“Arrived in 3 days, good quality desk, easy to assemble. Really happy with purchase. Only negative they did not state at despatch the day it would arrive.”

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Posted 4 years ago

“The chair I ordered arrived when it said it would, it is quite comfortable and fits well. Delivery guy was pleasant.”

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Posted 4 years ago

“The desk I ordered is…nothing short of absolutely incredible. Couldn’t be happier, truly. Easy enough to put together given how big is, and the quality is second to none.”

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Posted 4 years ago

“The desk I ordered is…nothing short of absolutely incredible. Couldn’t be happier, truly. Easy enough to put together given how big is, and the quality is second to none.”

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Posted 4 years ago

“Quick Delivery and good Quality product”

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Posted 4 years ago

“Quality of the desk is great. No issues with the product. Delivery was a disaster. Rude, unhelpful and made me regret the purchase before I'd even opened the boxes. They need to seriously consider who they allow to interact with their Customers.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for your review and I am glad to hear that you are satisfied with the products. Regarding the delivery, I will escalate this with the courier involved to ensure that the driver is spoken to and any action taken as appropriate. I am sorry for any inconvenience caused by this. Kind regards

Posted 4 years ago

“Desk is excellent, great quality for the price. Delivery was late and the guy delivering was awful. He came to by front door to tell me there was a desk for me in his van, rather than bringing it to my door.”

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Posted 4 years ago

“Bought online, very easy to order, goods just as described”

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Posted 4 years ago

“Very prompt delivery, good quality cantilever desk that took 1 minutes to put up.”

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Posted 4 years ago

“I have yet received my order”

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Posted 4 years ago

“I still haven't received my delivery and you are asking me to review the service? When is the delivery coming?”

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Posted 4 years ago

“Order processed very fast and delivered within 48 hrs arriving early in second day. Both chair and desk easy to assemble with tools included. Maybe should have bought a 1000mm desk not 800 but wanted a compact work space”

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Posted 4 years ago

“Very efficient, good product”

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Posted 4 years ago

“The ordering process was very easy, the desk was not delivered the next day but then i did order fairly late on a Friday. It arrived on the Tuesday at lunchtime, the delivery man was very helpful and friendly and the desk was very well packaged.”

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Posted 4 years ago

“Everything went like clockwork. Service and delivery well up to expectations. Very satisfied.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 863 reviews