Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 863 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Rill isn’t service. Great quality and fast next day.”

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Posted 4 years ago

“very bad customer service I rang to ask when my package was going to arrive and the lady on the phone put me on hold for 10 mins without reason, she then told me someone was going to call me later regarding my package, nobody ever called”

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Posted 4 years ago

Good afternoon, Thank you for your review and I am sorry to hear of your experience. I have looked into the order and can see that we were waiting on an update from the courier and we should have informed you of this. I am sorry that we did not get back to you, and steps have been put in place to ensure that this does not happen again. I can see that your order has now been delivered and I am sorry for any inconvenience caused by the initial experience. Kind regards

Posted 4 years ago

“Having read a few reviews after I had already ordered my goods I was a little concerned. Well, I should not have been as the desk and pedestal I ordered arrived the following day . The quality is excellent and would have no hesitation to order more goods from this company. Top marks from me.”

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Posted 4 years ago

“Efficient service, value for money”

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Posted 4 years ago

“The product is great, but when trying to organise a return and refund, it took so long for anyone to come back to me after calling and emailing.”

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Posted 4 years ago

“Table arrived damaged. Phoned to report it and was given an email to sent photo to. Still not heard back. Time to claim through credit card company.”

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Posted 4 years ago

Hi Barrie, Sorry to hear your item has arrived damaged, I can see we only received the email with photos of the damage today at 12:17, the customer service team are extremely busy at the current time but will arrange for a replacement part to be shipped out to you on Monday for delivery within 1-2 days. Once again apologies for any inconvenience caused.

Posted 4 years ago

“Delivery of items 4 days late. Very poor support from customer services while trying to establish when my order would arrive, phoned twice and no one from customer services got back to me. Cancelled order after waiting 4 days, which I was told would be next working day delivery. Only accepted the goods in the end as they arrived 1 hour after I sent email to cancel. I’ll never use Office Supermarket again.”

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Posted 4 years ago

“Great product and prompt delivery”

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Posted 4 years ago

“Arrived promptly and is exactly as described”

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Posted 4 years ago

“Very pleased with the updates and delivery time. Happy with my order and wouldn't hesitate to recommend them.”

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Posted 4 years ago

“Very speedy service!”

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Posted 4 years ago

“Excellent product , and a very fast delivery time and slot , thank you !”

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Posted 4 years ago

“I’m really happy with my purchase. It arrived within a couple of days of ordering. Good quality and easy to put together”

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Posted 4 years ago

“Item as described, dispatch fast and delivery on time.”

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Posted 4 years ago

“Excellent!!!”

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Posted 4 years ago

“My product was delivered quite quickly.I was impressed.”

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Posted 4 years ago

“I haven't received my item for next day delivery after a week and now two days have gone without a reply to my e mail questioning this.”

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Posted 4 years ago

“Fantastic quality furniture at a great price”

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Posted 4 years ago

“Desk was delivered very quickly and is an excellent, sturdy product. Also very easy and quick to build. Very pleased.”

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Posted 4 years ago

“Ordered a desk, chair and pedestal on a Tuesday lunchtime and they were all delivered the next day! Good price, good quality and the courier who delivered them was fantastic. Highly recommended.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 863 reviews