Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 862 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“There was no update re delivery. Luckily we were at home. Thanks”

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Posted 4 years ago

“Excellent products, arrived on time, good quality.”

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Posted 4 years ago

“Quick delivery. Quality item. Would deal with again.”

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Posted 4 years ago

“Splendid service and product”

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Posted 4 years ago

“Great service and good value for money, had my office drawer units delivered within 3 days and no added costs for delivery to the north Highlands”

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Posted 4 years ago

“Furniture arrived damaged”

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Posted 4 years ago

Thank you for your review and I am sorry to hear that this arrived damaged. Upon looking into this, I can see that we have collected the pedestal and refunded you as agreed. I can also see that you have elected to keep the desk top and have accepted the partial refund. Whilst items should not arrived damaged, I hope you'd agree that this was dealt with both promptly and to your satisfaction. This was also resolved within 4 days of us being informed of the damage.

Posted 4 years ago

“The item I ordered arrived exactly when specified and was exactly what I wanted.”

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Posted 4 years ago

“The cabinet was perfect 👍”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Lightning fast delivery and great quality desks and cabinets. I have found my new ‘go to’ office furniture supplier.”

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Posted 4 years ago

“I placed my order on the 2nd December, the delivery time was estimated as 1-3 days. I revived partial delivery on Friday the 4th December however I have still not received the remainder and when I contacted Office Supermarket they had no idea that my order is not complete, even today 11th December 50% of my delivery is still in my hallway as I cant construct the desk with only 50% of the delivery complete.”

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Posted 4 years ago

Thank you for your review and I am sorry to hear this. Upon looking into this, I can see that you contacted us late on the afternoon of your delivery to advise of missing parts. We emailed you back first thing the following day to apologise and to ask you confirm what had been delivered, which you then did. We then chased this with our supplier who confirmed that the parts were missing from the consignment and would be delivered today. This was all resolved with you within 24 hours of us being notified of a short delivery, and you should have the remaining parts delivered to you today (2 working days from initial delivery). Apologies again for any inconvenience caused by this, and please let us know if you need anything else.

Posted 4 years ago

“Lovely product. Ordered 5pm day before here by 11am next day!”

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Posted 4 years ago

“Great service came next day! Really good quality easy to finish assembly.”

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Posted 4 years ago

“I ordered after a failed delivery from another provider (waited for three weeks and found out they had delivered to the wrong address), and I was pleasantly surprised when my desk arrived the very next day! The desk was easy to build and if brilliant quality. Very sturdy and exactly what I needed to work comfortably from home during these current times. Thank you! I wouldn’t hesitate to recommend to friends and family.”

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Posted 4 years ago

“Excellent corner desk, good quality and as described on the website. Easy to put together and quick delivery! Very happy with the desk and service!”

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Posted 4 years ago

“Delivery was within 24hrs of order. The desk I ordered is finished to high standard so if I need too I would definitely use Office Supermarket again.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Easy to order and received a shipping notification text. Unfortunately, the only thing that stopped me giving 5* was that I didn't get any further notification of expected arrival and ended up chasing delivery.”

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Posted 4 years ago

“Execllent product quality is amazing and quick delivery time.”

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Posted 4 years ago

“Excellent communication and prompt delivery as promised. Packaging was good but not excessive. Clear VAT receipt.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 862 reviews