Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 863 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Apart from a slight issue with a delay in the product being dispatched and being kept updated, the people I spoke to were extremely friendly and helpful and all fine when the office chair was delivered. Overall, happy with the service and the product. Would recommend to others.”

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Posted 4 years ago

“I didn’t received my order yet it’s been 2 weeks and still no update?”

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Posted 4 years ago

“I love my desk and chair. Good quality, easy to assemble and at a competitive price. Delivery was quick. I would recommend.”

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Posted 4 years ago

“Excellent service and brilliant product.”

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Posted 4 years ago

“Delivery was sooner than anticipated. I LOVE this chair! It's adjustable, really padded and couldn't be comfier. Great buy! Would recommend...”

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Posted 4 years ago

“Great efficient service”

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Posted 4 years ago

“Quick delivery, the average quality of the product, missing screw mount and chipped boards, luckily not visible from the front - I would say 50% value, more like 'B' grading, sorry. No shipment tracking provided. I really miss IKEA both for the price and quality.”

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Posted 4 years ago

“Absolutely Terrible”

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Posted 4 years ago

“Ordered one evening for next day delivery which was free and came by 8:39am the next day extremely well package and a fantastic fast efficient service will definitely be back Many thanks”

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Posted 4 years ago

“Website states next day delivery and actually details exactly how long you have to purchase to receive following day . Item was delivered 5 days later . Not great when you are depending on something arriving when it states . Called company several times who had every excuse under the sun rather than say they were wrong to advertise a delivery time they could not provide.”

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Posted 4 years ago

“Easy ordering, prompt delivery and an excellent product (home office chair) which was great value. What's not to like?”

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Posted 4 years ago

“The table arrived within 2 days, earlier than expected, in good condition. Recommended.”

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Posted 4 years ago

“Good product easily assembled - delivery time good despite Covid restrictions.”

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Posted 4 years ago

“order said it was loaded for delivery but its now untraceable”

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Posted 4 years ago

“Excellent service and product.”

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Posted 4 years ago

“A good product delivered on time - thank you”

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Posted 4 years ago

“The office chair was well described on the website, and delivered in good condition within 4 days, acceptable during the Covid-19 lockdown. However, despite being advised by email that I would be informed when the item was dispatched, no such message was received.”

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Posted 4 years ago

“Good service. Fast delivery.”

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Posted 4 years ago

“Fixings for desk were missing, one call and they arrived the following morning excellent service”

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Posted 4 years ago

“As the weather has been extremely hot as of late, and we have been stuck at home i decided to invest in a decent parasol base rather than the bricks i have been using. I found one online from Office supermarket, for £40 with "free next day delivery".....that was on the 9th of May. Today is the 23rd of May, and i have not received the item. I sent 2 emails to the company, which were ignored outright, so then eventually managed to get through by phone. I was told someone would call me back. Eventually i did receive an email from a man named Sean, who apologised and told me the item had been dispatched that day and would be with me in 1- 2 days (not sure what happened to free next day delivery, but hey ho!). That was FOUR days ago, and still not recieved the parasol base. I honestly wish I'd just gone to B&Q.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 863 reviews