Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 861 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Can’t believe how quickly we received our desks. We’ve been waiting four months from a competitor - we cancelled that order and received ours within days. Good quality too.”

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Posted 3 years ago

“great product great price excellent next day delivery.”

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Posted 3 years ago

“well pleased. Exceeded expectations. Delivered promptly FOC and no problem with Scotland unlike many retailers. Good sturdy product. Configuration of legs different to that advertised but no problem. Does the job perfectly”

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Posted 3 years ago

“Place 3 orders last week in a list of 20 future orders. All 3 were wrong and late.”

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Posted 3 years ago

Thank you for your review and I am sorry to hear this. I have looked into the orders and can see that we have partially refunded where applicable and everything has now been delivered/resolved. Apologies again for any inconvenience caused by this.

Posted 3 years ago

“Very good and fast service. I would recommend this company.”

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Posted 3 years ago

“Really comfortable desk, lovely design and great space.”

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Posted 3 years ago

“Very pleased with the office chair I purchased. There was a delay in sending the item and when I emailed to query it was sorted out immediately.”

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Posted 3 years ago

“My order of a large bookcase was delivered without the fixings required to assemble it. Customer service rectified the problem after I sent a couple of emails. They arrived after a 2 week wait. I am satisfied with my purchase.”

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Posted 3 years ago

“Fabulous from start to finish. Swift delivery and really great quality desk.”

Office Supermarket 5 star review on 27th April 2021

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Posted 3 years ago

“Good quality products at reasonable prices. Really helpful customer support to. Originally ordered an item that didn't fit my office space and they quickly collected the item and refunded me. Second desk is perfect for my space and looks good to”

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Posted 3 years ago

“Really pleased with my desk. Great value and super fast delivery. Thank you Office Supermarket!”

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Posted 3 years ago

“Very nice looking product, easy to mount, good price/quality. I would recommand this to someone. But i will put 4 stars because delivery wasn't good. Pretty fast, but damaged (Luckily not on obvious parts) and had to do 25km to recover the desk in a parcel relay because it "couldn't be delivered".”

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Posted 3 years ago

“Easily ordered two desks. Arrived promptly and simple to construct. Nice and sturdy.”

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Posted 3 years ago

“We have yet to receive our items”

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Posted 3 years ago

Thank you for your review and I am sorry to hear this. I have checked and can see that we emailed you on the day of your order advising that one of the products on your order was out of stock, and would you be happy to have the in stock items sent out or wait for it all at once. We received no reply, so kept the order on hold pending your response. If you could please reply to our email and advise how you'd like to proceed, we can get this actioned for you. I am sorry for any inconvenience caused by this.

Posted 3 years ago

“1 star for excellent product 2 star for quick and easy payment 3 star for the excellent customer service when I eventually managed to speak to someone on the phone. Unfortunately you lost two stars, 1 star for taking 10 days to deliver product when it was sold on next working day delivery and lost a second star for not replying to email enquiries through your help desk.”

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Posted 3 years ago

“The item was dispatched very quickly and in good condition. The item itself was of a very high standard and quality.”

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Posted 3 years ago

“Chair I ordered arrived pretty quickly and was relatively easy to assemble. Only issue I'm having is that the back-tilt mechanism doesn't seem to work, which is a little disappointing.”

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Posted 3 years ago

“The chair according to my husband is very comfortable”

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Posted 3 years ago

“Great product and service. I now have a very sturdy desk”

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Posted 3 years ago

“I order the purple chair but ended up with a blue chair”

Office Supermarket 5 star review on 13th April 2021

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Posted 3 years ago

Office Supermarket is rated 4.5 based on 861 reviews