Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 862 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Very good service and delivery.”

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Posted 4 years ago

“When you website states you have the item in stock and delivery will be within 2-3 weeks.... to then be told that you will have to wait more that 6 weeks for your item is totally unacceptable.”

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Posted 4 years ago

Hi Shelley, sorry to hear your order has been delayed. Unfortunately, there has been a delay with our manufacturers for the Acrylic Screens. I can see a member of our customer service has now switched manufacturer for you to improve the lead time on this. I can appreciate this is frustrating and we apologise for any inconvenience caused.

Posted 4 years ago

“Fantastic service. Simple order process and very quick delivery.”

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Posted 4 years ago

“Unfortunately I had to chase this order 10 days after it was supposed to arrive to be told the product was out of stock, no communication from OfficeSupermarket.”

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Posted 4 years ago

Hi there, we do apologise about this. I have had a look on our system and can't find any correspondence with yourself. I can see you have now been refunded for this. Again, sorry for any inconvenience caused.

Posted 4 years ago

“Fabulous item, very speedy dispatch perfect”

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Posted 4 years ago

“The product is of very good quality and just as described in the listing. I am very satisfied and would definately buy from you guys again. keep it up!!”

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Posted 4 years ago

“Super quick delivery, exactly what I needed. Thanks!”

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Posted 4 years ago

“I was very impressed with the speed of delivery and the quality is fantastic. I needed a small desk to use at home and this as perfect. Thank you”

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Posted 4 years ago

“Very good quality I love my new desk a lot do recommend buying from here”

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Posted 4 years ago

“Good quality, fast delivery. Very happy.”

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Posted 4 years ago

“Hi, we purchased 2 office desks and are very happy with them. Not only this, the delivery arrived 2 working days before anticipated. A much welcome service”

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Posted 4 years ago

“Fantastic quality and very fast delivery...it's a yes from me ! Highly recommend”

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Posted 4 years ago

“Bought a 2 drawer filing cabinet which was slightly damaged. Contacted customer services, sent photos of the damage. The cabinet was picked up by courier and within a week I had a refund. Brilliant customer service, thank you Office Supermarket.”

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Posted 4 years ago

“Prompt delivery and great quality office chair, will be buying more!”

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Posted 4 years ago

“Good quality, simple to assemble. Just wish I had received a text or email regarding delivery as I was out on the first attempt, and would not have been if I'd been aware.”

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Posted 4 years ago

“Prompt service, excellent delivery. Cabinet just as described.”

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Posted 4 years ago

“Our order was fine and delivered on time however firstly we never got an email or text telling us when it was turning up. Secondly the driver dumped the delivery on our drive and didn't even bother ringing the doorbell (we just discovered it there when we next opened the door). Finally it was left on a huge great pallet which is a pain for us to get rid of - I complained about this and one of your customer service representatives said she would get the pallet collected but that was on Wednesday and it is still on our driveway. Not impressed.”

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Posted 4 years ago

Hi Nicola, I'm so sorry that the couriers have left a pallet on your driveway. I can see this has now been dealt with by our customer service and it has now been collected. Again, so sorry for this inconvenience caused.

Posted 4 years ago

“Really pleased with the quality of the product and especially the service.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Rapid dispatch and very pleased with the products that came with clear instructions for assembly.”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 862 reviews