Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 861 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Great service. Sorted issues in short order.”

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Posted 3 years ago

“Great product, easy to assemble, next day delivery. I would recommend.”

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Posted 3 years ago

“Ordered two cupboards and a desk, cupboards arrived along with the legs for the desk 2 days later than the next day delivery advertised and the desk top was missing. The desk top then arrived unannounced 3 days later, was damaged, when I escalated it was told it would take up to 5 days to replace it. A shame as the cupboards are excellent. Poor poor excellent.”

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Posted 3 years ago

“Everything we needed and the customer service was brilliant”

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Posted 3 years ago

“The desk I wanted to purchase was out of stock. Communication with the support staff was quick and efficient, they arranged delivery of the same model in a different colour on my desired day, all perfect.”

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Posted 3 years ago

“Extremely happy with the service provided by Office Supermarket. I placed a desk order on the Wednesday and the items were delivered the next day. My company have used Office Supermarket a few times now for the purchase of desks and are always pleased with the quality.”

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Posted 3 years ago

“Pleased with purchase, although screens a little flimsier than we were hoping for. Good communication with a text message beforehand to let us know when the delivery was due.”

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Posted 3 years ago

“A very quick response to phone calls (uncommon these days ?). Very efficient, charming lady (Kathryn) dealt with my orders. Delivery very quick. I shall recommend you to friends and hope to do business with you again. Barry”

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Posted 3 years ago

“Excellent quality of products and very responsive customer services.”

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Posted 3 years ago

“Their website allowed me to order several items that were out of stock which is a bit frustrating. I now have a six week wait! Had I known this I would have looked elsewhere.”

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Posted 3 years ago

“Good quality product”

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Posted 3 years ago

“Brilliant”

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Posted 3 years ago

“Good quality furniture that was easy to put together and works very well. Not over priced and delivered perfectly on time in great packaging. Couldn’t fault. Wouldn’t hesitate to recommend.”

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Posted 3 years ago

“3 orders all wrong broken or late”

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Posted 3 years ago

Thank you for your review and I am sorry to hear this. I have looked into the orders and can see that we have partially refunded where applicable and everything has now been delivered/resolved. Apologies again for any inconvenience caused by this.

Posted 3 years ago

“fantastic next day delivery, excellent quality and value. the new office is looking great!”

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Posted 3 years ago

“Good service, my only comment is no delivery time slot and doorstep delivery only which meant I had to carry 3 large boxes out of the lift in my apartment block myself.”

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Posted 3 years ago

“Exactly as specified.”

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Posted 3 years ago

“good quality products. excellent delivery.”

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Posted 3 years ago

“Very pleased with the Desk, great quality said would be up to 7 days for delivery, ordered late afternoon and arrived following morning :)”

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Posted 3 years ago

“Prompt delivery. Quality product (home office desk). Easy to put together. Happy teenage son.”

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Posted 3 years ago

Office Supermarket is rated 4.5 based on 861 reviews