Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 862 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“We placed an order for 3x desks and 2x sets of drawers on the 28th December and expected it to be delivered after the 4th January but it came the Friday before and we had a phone call from the delivery driver to let us know he was on his way. The furniture is just what we wanted and good value too! Very happy with the service and will definitely be using Office Supermarket again in the future.”

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Posted 4 years ago

“I ordered a desk during the Christmas period and was very impressed when it arrived in just over a week. It was easy to assemble and the quality of the desk is very good and sturdy. I think it is very good value for money.”

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Posted 4 years ago

“Absolutely awful service. Ordered desk and pedestal before Christmas and it was due 2-3 days. Now at 6 January told it has been delivered 5.30pm on 23 Dec. It absolutely has not and the customer service lady was very rude. Paid out over £300 to have no product!!”

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Posted 4 years ago

Thank you for your review, and I am sorry to hear that this has not been a good experience for you. After looking into this further, I can see that the information we were provided by the courier was the items had been delivered and signed for. Upon looking into this further it appears that the courier had provided information relating to a different order, that was on the same delivery run as your order. I can only apologise for the inconvenience that this has caused. I understand that a colleague has spoken to you recently to advise that the order is being replaced and sent out for delivery within 24 hours, which you have advised is acceptable. Apologies again for the inconvenience caused by this. Paul

Posted 4 years ago

“Very pleased with my cantilever desk. Easily assembled. Good quality. Very prompt delivery and helpful delivery driver.”

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Posted 4 years ago

“Table set up and looks greatgreat”

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Posted 4 years ago

“Great product. On time delivery”

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Posted 4 years ago

“Delivery driver very friendly which made the process even better”

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Posted 4 years ago

“Great quality product excellent delivery service”

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Posted 4 years ago

“Desk arrived on time and is great value for money. Would recommend.”

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Posted 4 years ago

“Good quality office desk. Easy to assemble.”

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Posted 4 years ago

“Good quality. Would recommend.”

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Posted 4 years ago

“Great service - ordered the chair on the Friday evening before Christmas fully expecting to have to wait until after Christmas - chair was delivered on the following Tuesday! Very easy to put together in less than 10 minutes!”

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Posted 4 years ago

“Goods arrived when expected. Good value for money too 🌞”

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Posted 4 years ago

“Thought I’d ordered the lighter desk but a darker one arrived is it to late to change it as Iv thrown away all the packaging Lovely desk and jyst the right size Regards Chris”

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Posted 4 years ago

“Very prompt service from Office Supermarket and the delivery company especially considering the time of year and the amount of online business being done at the moment. Once built, the chair has proven to be very comfortable and looks robust. All round, a pleasing experience.”

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Posted 4 years ago

“Excellent Office Chairs, great customer service thank you”

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Posted 4 years ago

“great desk, shipped fast & free”

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Posted 4 years ago

“Great product (desk), great service, great price! What are you waiting for, just place the order and become another happy customer.”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Great online ordering. Shame you cannot use the promotional discount code more than once!”

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Posted 4 years ago

Office Supermarket is rated 4.5 based on 862 reviews