Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.49

4.5 Rating 861 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a 4 door filing cabinet. Free delivery and still cheaper than anyone else”

Helpful Report

Posted 3 years ago

“I was very happy with the service I received from Office Supermarket. The order process was easy and efficient and the delivery was very quick and the product was of good quality.”

Helpful Report

Posted 3 years ago

“I am so pleased with this desk. It is the perfect size for my small home working space. It is a very good price for the quality and sturdiness. I’m hoping it will last a long time. Very good delivery too.”

Helpful Report

Posted 3 years ago

“Very good service and delivered on time”

Helpful Report

Posted 3 years ago

“Delivery drivers great, product was good however had a small chip in it that was not super noticeable”

Helpful Report

Posted 3 years ago

“Five stars⭐️⭐️⭐️⭐️⭐️ all around Reliable delivery: ordered items on a Saturday and the two office cantilever desks and I der the desk pedestal were delivered on Tuesday. Product Quality: sturdy and well made framework”

Helpful Report

Posted 3 years ago

“Absolutely Brilliant easy to assemble. Looks smart and tidy piece of kit”

Helpful Report

Posted 3 years ago

“I was very impressed with their friendly customer service and the way in which they dealt with my enquires prior to purchasing a desk from them. The desk arrived in good time and in perfect condition. Highly recommended.”

Helpful Report

Posted 3 years ago

“efficient. good communication over slight delay very pleased with chair.”

Helpful Report

Posted 3 years ago

“Ordered desk on Sunday, paid for next day delivery (expecting delivery then on Tuesday as you would). Was told on the Monday delivery would be within 3 days as national HGV shortage, ok fair enough. However a week and one day later im still waiting, as of writing this review, 8 days after ordering, I've still to receive my desk although it is due at some point today I am not holding my breath. One of the most frustrating experiences I have had purchasing something online”

Helpful Report

Posted 3 years ago

Thank you for your review and I am sorry to hear this. Having looked into your order, I can see that it was initially delayed due to delays at the courier. I can see that you then requested a change of address, which we confirmed with the courier. This then meant that the order had to be re-routed which would have added a day or so to the lead time. As per our communications with you, the courier has advised that this is due for delivery today. I am sorry for any inconvenience caused by this.

Posted 3 years ago

“Hello thanks for the good service.. However I wasn't too happy being left with a massive heavy crate from the courier which I don't know what to do with. They also dropped it off at quite an inconvenient location and didn't help with it.. I had to drag it through communal gardens and up some concrete steps to get it to the entrance to my building. Desk looks good though thanks”

Helpful Report

Posted 3 years ago

Thank you for your review and I am sorry to hear this. The couriers should be taking the pallet away with them, so I am sorry that this did not happen. There should have been a contact number on the delivery paperwork for you to call to arrange collection of the pallet, should something like this happen. If you still need the pallet collected, then please call us free on 0344 755 3018 and we will be more than happy to arrange collection for you.

Posted 3 years ago

“Good product, happy with the service.”

Helpful Report

Posted 3 years ago

“Great products and quick delivery.”

Helpful Report

Posted 3 years ago

“I will never buy your products, ever. Very bad quality for very higher price. paid over 2k for things I can buy better from IKIA for 500.”

Helpful Report

Posted 3 years ago

Thank you for your review and we are sorry to hear this. Having checked your order, I cannot see any communications from you advising us that you were not happy with the items. If you had let us know the specifics of what you were unhappy with, we could have resolved this for you. It's a shame you've felt the need to leave a negative review without first making us aware of any issues and giving us a chance to resolve it for you. If you would like to get in touch then please do, and we can resolve any issues for you.

Posted 3 years ago

“Kathryn was super friendly and very helpful, both on the phone and via email, went above and beyond every time. Products seem of good quality so far - although not been used yet.”

Helpful Report

Posted 3 years ago

“Ordered my son the desk of his choice for his newly painted room. Arrived next day. Easy to unpack and fitted together perfectly and instructions easy to follow. Everybody happy. Thank you”

Helpful Report

Posted 3 years ago

“Used Office Supermarket twice recently to buy a desk and a chair. Both items were delivered next day. They are really good quality and easy to make up. Can’t fault them and would definitely use them again.”

Helpful Report

Posted 3 years ago

“Excellent service and swift delivery - am pleased with the chair. Particularly helpful was Chantel Brooks who dealt with my queries very efficiently. Will Use Office Supermarket again.”

Helpful Report

Posted 3 years ago

“Great service at a good price”

Helpful Report

Posted 3 years ago

“Item as described, delivered on time. Excellent”

Helpful Report

Posted 3 years ago

Office Supermarket is rated 4.5 based on 861 reviews