Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 871 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Good product, happy with the service.”

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Posted 3 years ago

“Great products and quick delivery.”

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Posted 3 years ago

“I will never buy your products, ever. Very bad quality for very higher price. paid over 2k for things I can buy better from IKIA for 500.”

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Posted 3 years ago

Thank you for your review and we are sorry to hear this. Having checked your order, I cannot see any communications from you advising us that you were not happy with the items. If you had let us know the specifics of what you were unhappy with, we could have resolved this for you. It's a shame you've felt the need to leave a negative review without first making us aware of any issues and giving us a chance to resolve it for you. If you would like to get in touch then please do, and we can resolve any issues for you.

Posted 3 years ago

“Kathryn was super friendly and very helpful, both on the phone and via email, went above and beyond every time. Products seem of good quality so far - although not been used yet.”

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Posted 3 years ago

“Ordered my son the desk of his choice for his newly painted room. Arrived next day. Easy to unpack and fitted together perfectly and instructions easy to follow. Everybody happy. Thank you”

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Posted 3 years ago

“Used Office Supermarket twice recently to buy a desk and a chair. Both items were delivered next day. They are really good quality and easy to make up. Can’t fault them and would definitely use them again.”

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Posted 3 years ago

“Excellent service and swift delivery - am pleased with the chair. Particularly helpful was Chantel Brooks who dealt with my queries very efficiently. Will Use Office Supermarket again.”

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Posted 3 years ago

“Great service at a good price”

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Posted 3 years ago

“Item as described, delivered on time. Excellent”

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Posted 3 years ago

“The desk I had ordered arrived soaking wet and damaged on a pallet. The delivery driver refused to take the pallet with him but just left it. Replacement desk did not arrive at the time given (in fact hasn’t arrived yet at all), and the driver who was supposed to take the damaged desk back did not want it as it was not in the original packaging anymore. I was advised by the customer service to remove the packaging in order to assess the water damage in the first place. Customer service is friendly and helpful but the rest of the operation is just astonishingly poor.”

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Posted 3 years ago

Thank you for your review and I am sorry to hear this. We are arranging for the damaged/wet desk to be collected as per our emails to you. Regarding the fact that it arrived damaged initially, this has been escalated with the courier as it should not have been delivered at all in this situation, and the courier should have advised us of the damage that had occurred with them. The replacement desk should have now arrived, so please let us know if there is anything further that we can do for you.

Posted 3 years ago

“My desk was damaged when delivered, however, i was offered a replacement without any trouble and the customer service received was very good.”

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Posted 3 years ago

“Efficient, quick delivery, good choice, thoroughly recommend”

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Posted 3 years ago

“Good value products and speedy delivery. Have now ised this compnay twice and had excellent service”

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Posted 3 years ago

“Small desk - flat pack came in three boxes, all delivered together. No damage. Easy instructions. Set up easy and the printer is on the desk now rather than on the floor. Happy.”

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Posted 3 years ago

“Very fast delivery. Solid construction desk, drawers and table. Easy to assemble. Well packed. Nice finish on the desk with good choice of finishes. I had the grey oak which was nicely textured. Good slots for cables with adjustable covers. Would use again.”

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Posted 3 years ago

“Because I still haven’t received my order”

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Posted 3 years ago

“Brilliant. Really happy with purchase.”

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Posted 3 years ago

“One Happy customer 😀”

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Posted 3 years ago

“Desk arrived chipped on the corner with scuffs. As this is my third attempt at ordering a desk from three manufacturers, and 2nd damaged desk, I couldn't face returning.”

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Posted 3 years ago

Thank you for your review and I am sorry that the item arrived damaged. Whilst we are not responsible for the items you've ordered elsewhere, I have checked on our system and cannot see any correspondence from you advising us of the damage for this particular item. If you would like us to replace the item, then please let us know and we will get this arranged ASAP.

Posted 3 years ago

“Speedy service, fast delivery and very helpful staff. Delighted.”

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Posted 3 years ago

Office Supermarket is rated 4.5 based on 871 reviews