Office Supermarket Reviews

Name: Office Supermarket
Address: Unit 10 Bridgend Business Park, Bennett Street, Bridgend Industrial Estate, Bridgend, Carmarthenshire
Rating: 4.48

4.5 Rating 871 Reviews

87 %

of reviewers recommend Office Supermarket

4.5

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0344 755 3018

Email:

sales@officesupermarket.co.uk

Office Supermarket 5 star review on 14th July 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy. Ordered one day and arrived the next. Easy to assemble and no missing or damaged parts. Would use again.”

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Posted 1 week ago

“Good price and easy to put together once you get the hang of it - staff happy :)”

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Posted 1 week ago

“Chair was easy to assemble, adequate for our needs and a speedy delivery.”

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Posted 2 weeks ago

“The office chair I ordered arrived very quickly and we easy to assemble, I am very happy with my purchase and I highly recommend Office Supermarket.”

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Posted 2 weeks ago

“Zaneta was excellent and sorted out any problems efficiently and kept me in the loop at all times. Delivery was also seamless and would totally recomend them”

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Posted 2 months ago

“My experience with OfficeSupermarket has been nothing short of infuriating. They sent me a faulty chair, which I only discovered after assembling it a few days post-delivery. When I reached out to their support team to explain that I didn’t have the time or energy to disassemble and repackage the chair for return, I expected a degree of understanding and assistance. Instead, I was met with complete rigidity and a blatant disregard for my situation. They robotically insisted on their terms and conditions, demanding that I repack the chair as it was, regardless of the inconvenience to me. I asked for a simple replacement or refund, but the advisor, Zanteta, displayed an appalling lack of empathy and professionalism, outright ignoring my requests. It’s as if customer satisfaction is the least of their concerns. This was my first purchase from OfficeSupermarket, and it has left me full of regret. It’s outrageous that I am being penalized for receiving a defective product that wasn’t my fault in the first place. I will never shop with them again, and I strongly urge others to avoid this platform. Save yourself the stress and disappointment! Order number: OSM37283”

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Posted 2 months ago

Thank you for your review and I am sorry to hear of your experience. Having looked into this, I can see that we offered to replace the chair, however our couriers would not collect any items that are not boxed. However, you could use the box that the new chair arrives in, to place the faulty chair in. We could then arrange collection. It appears that you did not respond to our offer to send out a replacement chair. Please let us know if you would still like a replacement, and we can get this delivered next working day.

Posted 2 months ago

“Very good expereince purchasing with this company. Good customer service and good prices for fair quaility office furniture.”

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Posted 2 months ago

“We needed an extra desk for our growing office. Placed the order on Wednesday and the desk was delivered on the Thursday. Excellent customer service”

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Posted 2 months ago

“All delivered on time, as promised.”

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Posted 2 months ago

“V v good service”

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Posted 3 months ago

Thank you for your review. I can see that you have commented V v good service, however you have only given 1 stars. Please could you edit and update either the comments or the star rating. Many thanks

Posted 3 months ago

“Great quality desk, fits perfectly where I need it to and is sturdy”

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Posted 4 months ago

“Product exceeded expectations”

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Posted 4 months ago

“I purchased a faux-leather club chair,it arrived promptly within 72 hours at a sensible time of day. It is just what we imagined it to be,it is made of very good quality material and very sturdy. Well done Office Supermarket!”

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Posted 4 months ago

“Strong and sturdy”

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Posted 4 months ago

“Happy with the. Service”

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Posted 4 months ago

“Zaneta’s communication was outstanding and her hands on, immediate & professional approach to customers was 5 star 👍👍👍 good luck 😊”

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Posted 4 months ago

“Great service, well packed and delivered quickly! Great quality furniture!”

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Posted 5 months ago

“Rapid delivery, decent quality chair for the price.”

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Posted 6 months ago

“The furniture looks great and appears to be very sturdy. The furniture was flat packed but I paid for the installation service and that was money well spent. The 2 delivery guys were very polite and constructed the cupboards very efficiently, removing all packaging when they left.”

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Posted 6 months ago

“Excellent service; I used the option of having the furniture assembled for me and the delivery men were lovely and polite, on time, communicated well and were efficient. The furniture is good quality, and looks lovely in a home office environment.”

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Posted 7 months ago

Office Supermarket is rated 4.5 based on 871 reviews