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Off the Map Travel Reviews

4.9 Rating 188 Reviews
100 %
of reviewers recommend Off the Map Travel
4.9
Based on 188 reviews
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Phone:

(44) 0800 5668901

Email:

info@offthemap.travel

Location:

Office 1,
1C Uppingham Gate,
Oakham
Rutland
LE15 9NY

Off the Map Travel 5 star review on 9th January 2024
Sophie & Guy
Off the Map Travel 5 star review on 9th January 2024
Sophie & Guy
Off the Map Travel 5 star review on 9th January 2024
Sophie & Guy
Off the Map Travel 5 star review on 9th January 2024
Sophie & Guy
Off the Map Travel 5 star review on 9th January 2024
Sophie & Guy
Off the Map Travel 5 star review on 31st March 2023
Faith
Off the Map Travel 5 star review on 31st March 2023
Faith
59
Anonymous
Anonymous  // 01/01/2019
Both my wife and I thoroughly enjoyed the trip, Katie and John were extremely good at making sure we were well taken care of, made sure of our best chances to see the Northern Lights, which we did, and rearranged a trip at short notice when the weather closed in one day. Transfers were excellent, accommodation ( we had a cabin) was great. Altogether "Off the Map"...were... "Out of this World".
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Posted 9 years ago
We visited Bjorkliden with Off the Map Travel in January for a special birthday. Desperately wanted to see the Northern Lights. From the very start the organisation was brilliant. Johnny and Kate from Off the Map Travel run an excellent company. Nothing was too much trouble. Everything ran to time. As vegetarians visiting Sweden we knew we might present a few challenges in the catering department but the chef in the hotel did not disappoint and the food was lovely. We were so lucky to see two amazing displays of the Aurora Borealis - breathtaking! We shall never forget it. It is incredibly cold so do go prepared for that but the scenery is beautiful - enjoy!
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Posted 9 years ago
A brilliant holiday - where could you experience all these things in one holiday: relaxing - exciting - challenging - spectacular and all with great company and flawless organisation!
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Posted 9 years ago
Best travel company we have booked with ! Johnny and Katie's expert knowledge ensured we had an excellent time from start to finish.
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Posted 9 years ago
It was my dream to see the northern lights and Off the Map managed to do it with all the varieties of adventures and comforts. No to mention their outstanding customer support. Recommended 100%. Thanks for the trip guys, Victor
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Posted 9 years ago
This was the frist time we use a travel agent to organize a trip (and to make a wish come true). It was worthy! Thanks to the Off the Map team, our experience to see the Northern Lights in Sweden was amazing. From our very first info request until the warm good bye at the hotel, we felt someone was really caring about us and about our trip. Off the Map work went beyond our expectations. It is clear to us that it´s not enough to have access to all information on the web or to the multiple offers you can imagine; Off the Map knows what they´re talking about and do care about the service they provide. It seems difficult to be back at the long hours looking and arranging an adventure by ourselves ;-) Best luck! Camila & Erik
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Posted 9 years ago
From our original contact with Off the Map Travel to our final departure back home, we never experienced such excellent personal service from a travel company. You were always available, from making sure we were on schedule with the daily activities, to running half a kilometer in the middle of the night to wake one of our party so they could see the Northern Lights. Thank you for making our trip a true "once in a lifetime" experience. Pat and Cal Gilbert Maryland, USA
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Posted 9 years ago
Off The Map Travel tailor-made our trip to Lapland for us and everything was so well organised there was no stress for us whatsoever. We just had to turn up at the times allocated and enjoy the experience Katie had booked for us. We will definitely check them first for future bookings. Thanks for facilitating some fantastic memories. Debbie and Gav
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Posted 9 years ago
Just returned from a wonderful few days in Bjorkliden which is a very special place. We were lucky enough to see the aurora while we were there and thoroughly enjoyed all the activities we took - photography tour, dog sledding, snow shoeing and snowmobiling. It was a very special break. Thank you.
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Posted 9 years ago
I was very satisfied with my trip. Events were well planned, hosts/staff were very friendly, and everything went smoothly. I accomplished all of my goals with the trip, and have met new friends. Not much else I could ask for!
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Posted 9 years ago
Lovely holiday. Organisation excellent, all questions answered promptly and with care. Would be very happy to book again through Off The Map. Thanks
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Posted 10 years ago
I booked with Katie and she was very quick and efficient throughout the booking process far quicker than any other provider. Her communication before during and after the trip has been fantastic and incredibly supportive. On the ground both Jonny and Katie were great ensuring we were looked after - offering us tips and advice and even shouting us when the lights were showing so that we got to see them!
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Posted 10 years ago
From our initial dealings with Off The Map Travel as part of the planning phase, we were really impressed with the knowledge, helpfulness and overall focus they showed us in helping to plan our trip. As part of the travelling itself, the arrangements were really clear and everything worked really smoothly, helping us enjoy the break away. Sadly, we were not successful in seeing the Northern Lights but we always knew this was not guaranteed and, because of the way were treated throughout, it didn't detract from the holiday.
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Posted 10 years ago
I have just come back from a great trip to northern Norway with my 11-year old son, organised brilliantly by Katie Watson at Off the Map Travel. We had three nights in Tromso, and one in a Sami-style tent in the Lyngen Alps. Katie put together the itinerary for us, with tips and suggestions from her own personal experience - and she got everything right! Not only that, but she took a personal interest in how our trip was going, and contacted our guides in Norway before and during the trip to discuss the weather, my son's nut allergy, etc. We were very lucky to see the Northern Lights on three of our four nights - I guess that was mainly down to good luck with the weather and the sun's activity - but Katie definitely did everything possible in her power to make it a fantastic trip.
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Posted 10 years ago
Booking through Off the Map Travel was so easy for us. Katie was great to deal with and she made us feel very relaxed and taken cared of. She arranged activities and a rental car for us to get the most out of our vacation. She kindly answered all our questions and helped us with everything. We will definitly book more trips with Off the Map Travel.
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Posted 10 years ago
Off the Map Travel could not have done more to make our holiday to Bjorkliden a success. Katie was so helpful and obliging in the planning stages, she really thought about our requirements and tailored a holiday to suit us .Once in resort both Katie and Jonny went out of their way to ensure we got the most out of our Swedish experience-their knowledge of the area and links with other providers such as Lights Over Lapland were invaluable to us. Off the Map Travel have a friendly, personal touch-even after our return they forwarded photographs from excursions-we cannot recommend them highly enough.
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Posted 10 years ago
Incredibly helpful staff from start to finish who organised everything perfectly. All transfers and activities planned seamlessly with great advice along the way. Would definitely recommend and use again. Thanks
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Posted 10 years ago
Having searched quite intensively for a Northern Lights holiday that included everything on our wish list we found Off The Map were the most flexible, pro-active and obliging so we went with them. One of our day activities was a train journey to and from the Norwegian coast and when we found the train times had changed to run only in one direction each day Off The Map didn't just dismiss our activity - they thought about it and came up with a solution! So Jonny drove us to the coast and we got the train back, which in fact turned out to be an even better experience than getting the train both ways! Katie responded quickly to the multitude of pre (and post) holiday questions and while we were in Bjorkliden they both made our holiday a fantastic experience. We would have no hesitation recommending them to others or using them again ourselves.
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Posted 10 years ago
Our traveling dates were proving to be awkward with most of the regular companies and so we chose Off the Map, who were completely flexible. They were brilliant. Patient, accommodating and with loads of helpful advice as we amended and re-amended our itinerary which included ice climbing and snow-mobiles. It seemed that nothing was too much trouble and their responses by email and phone were always prompt. When we arrived, they did not change. They helped us with everything, and we were never left to 'sort it out ourselves' A trip to the supermarket, a last minute decision to try skiing lessons? All sorted out at the drop of a hat. Katie and Jonny took our mobile numbers to make sure we were kept informed about any Northern Lights which might show - and we did not have to wait long. Bjorkliden was perfect for viewing the lights and we had the most spectacular display the first night we were there, and more after that. I am now seriously considering going back in the summer to ski in the midnight sun!
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Posted 10 years ago
A dream holiday experience, anyone who wants to see the Northern Lights should go with Off The Map. The whole process of booking a bespoke holiday, expedition kit and flights was made so easy. Jonny, our guide for the holiday, went above and beyond to make it such a special holiday. His knowledge and friendly approach, flexibility and willingness to help could not be faulted. Off The Map is a great company to deal with and we fully recommend them. Jonny showed us the wilderness of the arctic circle to its full and with him and Off The Map we had such a great experience and holiday. They were full of good advice before we left and brilliant whilst we were at Bjorkliden. Our holiday was topped off with four nights of seeing the Northern Lights in all its glory with great pictures to show our family and friends. If you have not already contacted Off The Map, don't delay they are brilliant. 10/10
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Posted 10 years ago
Off the Map Travel is rated 4.9 based on 188 reviews