OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 24-28 Claughton Street, St Helens, Merseyside
Rating: 4.60

4.6 Rating 2,047 Reviews

90 %

of reviewers recommend OD's Designer Clothing

Company Reviews

Metrics

Info

4.6

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read OD\'s Designer Clothing Reviews$

Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes loved it came on time wears well x”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Extremely poor, I ordered a T-shirt that came with a rip in it, when sending back it cost me £8.15 on top of the £5.95 I had already paid for delivery. I requested an exchange for the same T-shirt just in perfect condition, however without being contacted I got a refund instead which I was very disappointed about as this is not what I asked for, because if the item had not been damaged it would have been kept. So I have now paid £14.10 on an item I have not received. I have also sent an email requesting the T-shirt back (and said I am happy to return the £24 refund), as well as £8.15 refund for delivery that I would not have had to pay if the company did not damage the item, which I have not yet received a response too. I am extremely unhappy with the service I have received.”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Hi Samantha, Thank you for your review and I am very sorry to see that it is negative. One of our sales team will be in contact with you via email to discuss the issue that you have had with this us. Kind regards, OD's

Posted 1 year ago

“Great price , quick delivery all round good service 👍”

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Posted 1 year ago

“My order got cancelled. I did however get a refund but received no explanation on why more order got cancelled.”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Hi Karina, your order was refunded as we are not allowed to sell individual Nomination Links unless accompanied with the purchase of a charm. Your order was for 6 individual links and no charm. This information is stated on the product image, in the product description and also on the product pop up which you accepted. We're sorry you didn't receive an explanation with the refund email. Thanks OD's.

Posted 1 year ago

“Goods delivered promptly and in good condition. My gripe is that online OD offered free delivery but still charged £5.95. When I queried this with OD I received no feedback at all.”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Thank you so much for your feedback, Sue, during the time of you order we where offering free delivery on full price orders over £50. However the two items you purchased where part of the 22% off promotion. This means the items where not full price, and therefore did not fall within the criteria for free shipping. We're glad the items arrived in good condition and quickly. However we are sorry you didn't receive a response for your query. Thanks for getting in touch, OD's.

Posted 1 year ago

“Always good prices and excellent service”

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Posted 1 year ago

“Excellent shop and fast delivery”

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Posted 1 year ago

“great shop and helpful staff”

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Posted 1 year ago

“We had a wonderful time choosing Christmas presents in the shop. The staff were so helpful and friendly and Ruby the dog was a lovely addition to the shop. Highly recommend anyone to go.”

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Posted 1 year ago

“Absolutely brilliant shop to buy from online or in the shop. There customer service is excellent too.. I will be definitely shopping here again in the very near future.”

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Posted 1 year ago

“Yeah the service I received was 100% as usual thank you so much for the quick response”

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Posted 1 year ago

“Je suis un peu déçu de ne pas avoir eu la chiffonnette Vivienne Westwood pour nettoyer le bijoux. Habituellement il y en a une! Mais le colis était bien emballé 👍”

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Posted 1 year ago

“First time ordered from ODS Designer Clothing. The service was great and I’m very happy with the product. I would recommend this store.”

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Posted 1 year ago

“Brilliant”

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Posted 1 year ago

“Excellent quick service over the moon with the product”

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Posted 1 year ago

“Always an excellent service! Never to much trouble with changing anything or re-arranging delivery etc. Highly recommended! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Really good service”

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Posted 1 year ago

“I bought a pair of trainers from OD’s well I should say pair, I received 2 right feet, I had to call the shop twice and email before I had a response. On the 3rd day I spoke to a helpful man that arranged for my trainers to be returned. I’m still yet to receive my trainers”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Hi Rachel, Thanks for getting in touch. Your original order has not yet been returned to us, therefore we cant send out the replacement until it arrives. I have tracked your return on the DPD system ,it was collected from the pick up shop on the 29th, it left the Cardiff depo on the 31st, and reached the Liverpool Depo today. So we hope that it gets delivered to us today. We can then process that, and get the correct original order sent out to you. Sorry for the original mix up with the order. Please be assured the replacement will be sent as soon as possible. Best, OD's Designer Clothing

Posted 1 year ago

“5* service”

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Posted 1 year ago

OD's Designer Clothing is rated 4.6 based on 2,047 reviews