OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 24-28 Claughton Street, St Helens, Merseyside
Rating: 4.60

4.6 Rating 2,077 Reviews

90 %

of reviewers recommend OD's Designer Clothing

Company Reviews

Metrics

Info

4.6

Based on 2,077 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read OD\'s Designer Clothing Reviews$

Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Annoying PIN number for delivery, means you have to be in when it’s delivered. But of an overkill for 3 pairs of socks lol”

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Posted 1 year ago

“Amazing service from Helen and the guy upstairs , everyone so friendly , i will be a regular shopper here x”

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Posted 1 year ago

“I ordered a beautiful Valentino bag that came in a red lovely duster bag to protect it ,also a pair of Trainers which were also packaged well ,it's the first time I have ever bought anything designer,would definitely shop at ODS Designer clothing again So made up with the service the.provided”

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Posted 1 year ago

“Excellent product and service. Ordered an item online late evening and ready it was ready for collection early the next morning.”

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Posted 1 year ago

“Excellent service all around, price product and next day delivery very happy.”

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Posted 1 year ago

“Belting stuff”

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Posted 1 year ago

“ODS always have an excellent selection of quality items and I’ve used them a lot.I’ll no doubt buy from them in the future and would definitely recommend them .”

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Posted 1 year ago

“I ordered a beautiful Parajumpers coat. I was a fab price! I ordered it on Monday at 4 pm and by Tuesday the next morning at 8 am It had been delivered. Thank you for excellent service!”

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Posted 1 year ago

“Good quality, price and speed of service. Can’t fault”

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Posted 1 year ago

“Great company great items and great service”

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Posted 1 year ago

“Had an issue with our purchase and their customer service team were excellent with their response”

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Posted 1 year ago

“Steady quick delivery love it!”

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Posted 1 year ago

“I’ve only shopped at ODS clothing online during sale periods. They always have excellent sales and I’ve regularly bought BOSS and Paul Smith clothing from them at very reasonable prices. There offers are very good and they regularly email with their latest offers. The delivery is very prompt and well packaged. I would definitely recommend shopping from them.”

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Posted 1 year ago

“Very good fast service!”

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Posted 1 year ago

“I had the worst experience, I can’t remember I applied to shipping the parcel to another city. The parcel arrived in Liverpool I live in London. I called and paid £5 extra for the shipping. Still didn’t receive it and I also paid £10 extra for receiving it on sat as they shipped it with DPD and apparently they don’t deliver on the weekend. Btw there was a delay with the corrier so no parcel on sat and no point for paying for it to be delivered on sat. So disappointing”

Helpful Report

Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Dear Maria, Thank you so much for taking a moment to share your experience regarding OD's Designer Clothing with us. We are sorry to hear that you've had a negative experience. We would like to apologise for the inconvenience. I have looked into your order details and can see that you placed the order originally for free click and collect. I can see that after this, a few days later the order was updated, and you paid £5.95 for delivery. The order then left and went to Warrington Depo to be sorted before being transferred. I can then see that you directly contacted DPD yourself and edited the delivery details and updated the shipping, im assuming this is when you paid an extra £10 directly to DPD? I can see that you requested delivery on Saturday the 6th of Jan, and for some reason it was held at the facility by DPD. As you have been directly dealing with DPD yourself there's not a lot that we can do in terms of intervening, as we don't know what correspondence you have with each other. I can also see that you have asked DPD to redeliver the item on Friday the 12th of January. Please keep us up to date with your delivery, and if there's anything we can do to help, we will. I would advise you contact DPD directly if you haven't already and request a refund of the additional £10 you paid for Saturday delivery to them, as from the tracking information, they did not deliver it on the Saturday 6th as requested.

Posted 1 year ago

“My favourite shop.. easy to pick up no hassle .. Greta friendly staff”

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Posted 1 year ago

“Excellent staff, clothes, and prices👌”

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Posted 1 year ago

“100 % genuine items. For really good prices”

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Posted 1 year ago

“Genuine item in excellent condition. Amazing price & super quick delivery.”

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Posted 1 year ago

“Brilliant service as usual from OD's. Excellent trainers and at a great price. Delivered in time for Christmas as promised”

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Posted 1 year ago

OD's Designer Clothing is rated 4.6 based on 2,077 reviews