OD's Designer Clothing Reviews

Name: OD's Designer Clothing
Address: 24-28 Claughton Street, St Helens, Merseyside
Rating: 4.60

4.6 Rating 2,047 Reviews

90 %

of reviewers recommend OD's Designer Clothing

Company Reviews

Metrics

Info

4.6

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read OD\'s Designer Clothing Reviews$

Visit Website

Phone:

1744 730985

Email:

sales@odsdesignerclothing.com

Location:

24-28 Claughton Street,
St Helens
Merseyside
WA10 1RZ

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OD's Designer Clothing 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company great items and great service”

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Posted 1 year ago

“Had an issue with our purchase and their customer service team were excellent with their response”

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Posted 1 year ago

“Steady quick delivery love it!”

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Posted 1 year ago

“I’ve only shopped at ODS clothing online during sale periods. They always have excellent sales and I’ve regularly bought BOSS and Paul Smith clothing from them at very reasonable prices. There offers are very good and they regularly email with their latest offers. The delivery is very prompt and well packaged. I would definitely recommend shopping from them.”

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Posted 1 year ago

“Very good fast service!”

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Posted 1 year ago

“I had the worst experience, I can’t remember I applied to shipping the parcel to another city. The parcel arrived in Liverpool I live in London. I called and paid £5 extra for the shipping. Still didn’t receive it and I also paid £10 extra for receiving it on sat as they shipped it with DPD and apparently they don’t deliver on the weekend. Btw there was a delay with the corrier so no parcel on sat and no point for paying for it to be delivered on sat. So disappointing”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Dear Maria, Thank you so much for taking a moment to share your experience regarding OD's Designer Clothing with us. We are sorry to hear that you've had a negative experience. We would like to apologise for the inconvenience. I have looked into your order details and can see that you placed the order originally for free click and collect. I can see that after this, a few days later the order was updated, and you paid £5.95 for delivery. The order then left and went to Warrington Depo to be sorted before being transferred. I can then see that you directly contacted DPD yourself and edited the delivery details and updated the shipping, im assuming this is when you paid an extra £10 directly to DPD? I can see that you requested delivery on Saturday the 6th of Jan, and for some reason it was held at the facility by DPD. As you have been directly dealing with DPD yourself there's not a lot that we can do in terms of intervening, as we don't know what correspondence you have with each other. I can also see that you have asked DPD to redeliver the item on Friday the 12th of January. Please keep us up to date with your delivery, and if there's anything we can do to help, we will. I would advise you contact DPD directly if you haven't already and request a refund of the additional £10 you paid for Saturday delivery to them, as from the tracking information, they did not deliver it on the Saturday 6th as requested.

Posted 1 year ago

“My favourite shop.. easy to pick up no hassle .. Greta friendly staff”

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Posted 1 year ago

“Excellent staff, clothes, and prices👌”

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Posted 1 year ago

“100 % genuine items. For really good prices”

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Posted 1 year ago

“Genuine item in excellent condition. Amazing price & super quick delivery.”

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Posted 1 year ago

“Brilliant service as usual from OD's. Excellent trainers and at a great price. Delivered in time for Christmas as promised”

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Posted 1 year ago

“Bought a coat online and collected it Boxing Day. Unfortunately it was too small but the lady was really helpful. We managed to find an alternative. The lady I dealt with was so lovely.”

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Posted 1 year ago

“Always spot on every time I order 💯”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“My daughter brought me a sandbanks sweatshirt for Xmas I only opened it yesterday as I was in Spain to find there’s no badge on the sleeve very disappointed Surely it’s checked over before posting? I shall return it first chance”

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Posted 1 year ago

$Read OD\'s Designer Clothing Reviews$

Hi Carl, Thank you for reaching out to us. We've received your returned parcel, and your refund has been processed. We've identified a manufacturing error that unfortunately slipped through our quality checks during the busy Christmas period, for which we can only apologise for. Rest assured, we've escalated this issue to Sandbanks for further investigation. We apologise for any inconvenience caused. If you have any further concerns or questions, please don't hesitate to contact us. Thank you for your understanding.

Posted 1 year ago

“My partner absolutely loved it for his birthday, very quick delivery and delivered it safe. Very very happy. Thank you!”

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Posted 1 year ago

“Excellent service over a busy Xmas period and the Jacket is superb as described.”

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Posted 1 year ago

“I purchased an item within 24 hours the item had a price drop and they was unable to do a price matcg”

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Posted 1 year ago

“Hi I have been shopping @ ODs since I was 17,I am now 36 and not only does my wife and I shop @ OD’s my daughter does to. The customer service is 2nd to non the lads and the girls are always on hand to help. Happy 2024 guys ! Keep up the good work ! Day Phennah”

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Posted 1 year ago

“Staff all great really helpful and a good deletion off stock for all ages exelent”

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Posted 1 year ago

OD's Designer Clothing is rated 4.6 based on 2,047 reviews