“I bought the bag through B&H photo when I opened the box it opened the bag. The snap came off in my hand. I immediately returned it to B&H photo that they gave me a full refund.”
Dear Steven,
Thank you for your honest feedback. We're truly sorry to hear about your experience and understand how disappointing it must have been. This is certainly not the level of quality we stand for, and we regret that the bag reached you in anything less than perfect condition. Our bags are crafted by hand with great care and attention to detail, but as with any handmade product, occasional imperfections can occur, even though every item is thoroughly inspected before we send it out.
We appreciate you bringing this to our attention and will be reviewing the issue with our team to ensure it doesn't happen again. Should you ever consider giving us another try, we’d love the opportunity to provide the experience you expected and deserve.
Best regards,
Your Oberwerth Team
“The bag was delivered on time and I thought very quickly.
Oberwerth Bags are not inexpensive and when you see and handle one it is clear that it has been expertly made from the finest materials.
The bag is an absolute stunning item, photographs don't do it any justice.”
Dear Adam,
Thank you so much for your kind words! We're thrilled to hear that the bag arrived quickly and exceeded your expectations in both quality and craftsmanship. It means a lot to us that you appreciate the details that go into each piece. If you have any questions or need assistance, feel free to reach out to us!
Best regards,
Your Oberwerth Team
“What’s not to like? Beautifully made in soft leather, they feel great to the touch, and look good too. I have three now, designed for different use cases. They’ve become my favourite bags. Love them.”
Dear Anna,
Thank you so much for your lovely words! We're thrilled to hear how much you're enjoying your bags, and that they've become your favorites makes us especially happy. It's wonderful to know that both the feel and look of the leather have won you over. Thank you for your continued trust and support!
Best regards,
Your Oberwerth Team
Lieber Harald,
Vielen Dank für Ihre Rückmeldung! Es freut uns sehr, dass Sie so zufrieden sind. Schön, dass alles gepasst hat!
Beste Grüße
Ihr Oberwerth Team
“I was really impressed by the kind (and prompt) support offered by this company! In our initial e-mail correspondence they even sent me some photos of the bags with 3D-printed camera and lenses, just to verify that all my gear would fit. Not having ready access to a store selling these bags, I also wanted to compare two variants and they very-kindly arranged to send me both of them, so I could try them out, before returning one or the other. Really excellent service and communication - this is a company that stands behind its products.”
Dear David,
Thank you so much for your thoughtful and detailed review! We’re really glad to hear that you felt supported throughout the process, it was a pleasure assisting you. Sending the comparison bags and sharing the photos was the least we could do to help make sure you found the perfect fit for your gear. Your kind words mean a lot to us, and we’re thrilled that our service made a positive impression. Thanks again for your trust and we’re always here if you need anything in the future!
Best regards,
Your Oberwerth Team
Dear Leslie,
Thank you so much for your honest review! We're happy to hear you’re pleased with the piece. We know the wait through customs can be frustrating, so we really appreciate your patience. It means a lot to hear that the communication and tracking worked well for you. Enjoy, and thanks again for your support!
Best regards,
Your Oberwerth Team
“Excellent quality materials and craftsmanship. The whole process from purchase to delivery was handled quickly and efficiently. This is my first purchase from Oberwerth but won't be my last.”
Dear Larry,
Thank you so much for your positive review! We’re thrilled to hear that you appreciate the quality of our materials and craftsmanship. It's wonderful to know that your experience with us, from purchase to delivery, was smooth and efficient. We look forward to your future purchases!
Best regards,
Your Oberwerth Team
Lieber Michael,
vielen Dank für Ihre positive Bewertung! Es freut uns, dass Sie von unseren Produkten begeistert sind. Wenn Sie Fragen haben oder weitere Informationen wünschen, zögern Sie bitte nicht, uns zu kontaktieren.
Mit besten Grüßen,
Ihr Oberwerth Team
“As a photographer using the Oberwerth M Bag, SL Medium, and SL Large, I truly appreciate the consistency in quality, comfort, and functionality across the range. The bags are beautifully made, offer excellent protection for my gear, and each serves a different purpose—whether I need to travel light or carry a full setup including notebooks and accessories.
Oberwerth offers flexibility without compromising on style or performance. A solid investment for any serious photographer.”
Dear Maurice,
Thank you for your fantastic review and kind words! We are happy to hear that you appreciate the quality and functionality of our M Bag, SL Medium, and SL Large. Your feedback reaffirms our goal to providing products that protect your gear and serves as a trustworthy companion on your journeys. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Your Oberwerth Team
“I ordered my Qbag without seeing it, and I am so happy that I did. The bag is just perfect for my new Leica Q3. It is really good that the bag closes and you can relax knowing the camera is safe.”
Dear Mathias,
It is so nice to hear that you are satisifed with our Q Bag® and that it is the perfect fit for your Leica Q3! If you have any questions or need further assistance, feel free to reach out to us.
Best regards,
Your Oberwerth Team
“Bought the Louis (M11) Luxury bag as an every day small bag alternative for street photography. it's fitting size, quality material and built make it a joy to carry my Fujifilm X-T5 with Sigma 56mm f1.4 lens alongside an additional lens such as Sigma 10-18mm f2.8 or Leica D-Lux7. The front and back pockets add additional bonus to store personal items such as mobile phone, power bank and camera accesories.”
Thank you so much for your wonderful review of our Louis M11 Luxury bag! We're thrilled to hear that it serves as the perfect companion for your street photography adventures. The combination of quality materials and thoughtful design is a priority for us, and it's great to know your Fujifilm gear is secure and accessible. If you have any further questions or need assistance, don’t hesitate to reach out!
Best regards,
Your Oberwerth Team
Dear Dean,
We are happy to hear that you are satisfied with our products and we can't wait to take care of your next order. For any questions or further assistance, always feel free to reach out to us!
Best regards,
Your Oberwerth Team
“Oberwerth Produkte sind wirklich einzigartig: Das Material fühlt sich toll an und die Verarbeitungsqualität ist auf einem sehr hohen Niveau. Das rechtfertigt den hohen Preis für mich in jeder Hinsicht. Ich würde mir noch mehr Produkte aus mit dem Leder der Luxury-Line wünschen, welches wirklich die schönste Haptik und Optik hat.
Ganz großes Lob auch an den Kundensupport, der wirklich schnell und inhaltlich zufriedenstellend Reagiert.”
Lieber Marvin,
vielen Dank für Ihre positive Rückmeldung und das schöne Foto Ihrer Micro Bag! Es freut uns sehr, dass Sie die Qualität und das besondere Design unserer Produkte schätzen. Ihr Wunsch nach mehr Produkten aus der Luxury-Line ist für uns eine wertvolle Anregung und wir arbeiten bereits an unserem Sortiment. Sie dürfen also gespannt sein auf neue Produkte, die wir in unserem Newsletter und auf Instagram ankündigen werden. Ebenso danken wir Ihnen für das Lob an unseren Kundensupport. Ihre Zufriedenheit liegt uns sehr am Herzen!
Mit besten Grüßen,
Ihr Oberwerth Team
Dear Ivo,
Thank you for your kind words and positive review! We are happy to hear that you are satisfied with our products and service. Feel free to reach out to us for further assistance or if you have questions.
Best regards,
Your Oberwerth Team
“Excellent camera bag which is very well manufactured and lightweight so not too heavy on the shoulder. Can fit two M Cameras with ease. Very handy front section that can fit an ipad sized tablet enabling photo editing on the go.”
Dear Al,
Thank you for your fantastic review of The M Bag®! We're thrilled to hear that you appreciate the lightweight design. It's great to know that the handy front section is enhancing your photo editing experience on the go. Your feedback inspires us to keep delivering top-notch products for our valued customers. Enjoy capturing those amazing moments!
Best regards,
Your Oberwerth Team
“Höchste Qualität und guter Tragekomfort treffen auf durchdachtes Design und variable Nutzungsmöglichkeiten - Oberwerth ist eine gelungene Symbiose von Luxus und Praktikabilität - und das alles zu einem für die Leistung angemessenen Preis.”
Lieber Klemens,
vielen Dank für Ihre wunderbare Bewertung! Es freut uns sehr, dass Sie die Qualität, den Tragekomfort und das durchdachte Design unserer Oberwerth Produkte schätzen. Sollten Sie Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren.
Mit besten Grüßen,
Ihr Oberwerth Team
“Thiis a beautiful laptop case, very functional and with incredible soft leather! Delivery to the United States was very fast. We several Oberwerth bags, they are all different and wonderful. My wife loves her Kiki for everyday use.”
Thank you for your positive review and trust in us. We are always ready for a fast delivery to the U.S.! Feel free to reach out to us for questions or further assistance.
Best regards,
Your Oberwerth Team
Dear Jan,
Thank you for your positive review! We are happy to hear that our bag is perfect for your Leica Cameras. You can always reach out to us for further assistance or if you have questions.
Best regards,
Your Oberwerth Team
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