“Beautifully crafted leather bags. Initially had a problem with my bag and arrived with small damage. I immediately emailed customer service and. Jorg Badstubner took care of everything. He was absolutely wonderful exchanging the bag for an another one which had no damage. Itook care of everything. Because of folks like Jorg I will be a lifetime customer of the company. Thank you Jorg!!!!!”
Dear Rumi,
thank you very much for your wonderful and heartfelt feedback! We’re delighted to hear that you appreciate the craftsmanship of our leather bags.
At the same time, we’re sorry that your first bag arrived with a small issue, but it’s great to know that Jörg was able to resolve everything quickly and to your satisfaction. We will gladly pass on your kind words to him.
Your loyalty and your decision to remain a lifetime customer truly mean a lot to us. Thank you for your trust and your enthusiasm!
Best regards,
Your Oberwerth Team
Dear Sir or Madam,
thank you very much for your kind feedback! We’re delighted to hear that you appreciate the functionality and the distinctive elegance of our product.
Your words truly mean a lot to us.
Best regards,
Your Oberwerth Team
“One of the cover snaps broken on the second outing with the bag. A poor design, cheaply made. The item must break with some regularity since they offer a DYI replacement kit for $20.00. Less than I week old and I'm already paying to make it useable.”
Dear Jim,
thank you for your honest feedback, and we’re very sorry to hear about your experience. A broken snap after such a short time is absolutely not what we expect from our products, and we sincerely apologize for the inconvenience caused.
Please rest assured that all material or manufacturing defects are covered by our lifetime warranty. Of course, we will replace the snap for you free of charge.
The replacement kits you mentioned are intended for customers who may have purchased a bag second-hand or who wish to change the color of their hardware, not for cases like yours.
Please contact our customer service team with your order details, and we will take care of everything for you as quickly as possible - info@oberwerth.com
Thank you again for bringing this to our attention, and we truly appreciate the opportunity to resolve this for you.
Best regards,
Your Oberwerth Team
“Oberwerth products are the best of the best in form and function. Every aspect of this company is top of the line. Product arrives quickly and you are well informed of status of your package as it makes its ways to you. Expertly packaged to ensure your product arrives safely. Highly recommending.”
Dear Gary,
thank you very much for your outstanding feedback! We’re truly delighted to hear that you consider our products the best of the best in both form and function.
It’s especially rewarding to know that you value not only the quality of our products, but also the entire experience, from communication and fast delivery to careful packaging.
Your high recommendation means a great deal to us. Thank you for your trust and support!
Best regards,
Your Oberwerth Team
Lieber Klaus,
vielen herzlichen Dank für Ihre tolle Rückmeldung! Es freut uns sehr zu hören, dass Sie die großartige Qualität sowie das hochwertige und perfekt verarbeitete Leder so schätzen.
Ihr Lob bedeutet uns viel und bestätigt unseren Anspruch an höchste Handwerkskunst.
Wir wünschen Ihnen weiterhin viel Freude mit Ihrem Oberwerth Produkt.
Mit freundlichen Grüßen
Ihr Oberwerth Team
Lieber Marvin,
vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Sie ein schönes Einkaufserlebnis hatten und uns weiterempfehlen.
Wir freuen uns, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen
Ihr Oberwerth Team
“ich bin durch Leica auf die Oberwerth Taschen aufmerksam geworden. Qualitativ kaum zu toppen, feinste Ledertaschen und für die Ewigkeit gebaut. Ich habe mir nach und nach eine Kollektion aus dem Oberwerth Sling, Matterhorn Rucksack, Weekender, Leo (LSI Special Edition) aufgebaut. Jetzt noch einen weiteren Matterhorn als Business Rucksack. Alles funktioniert wie am ersten Tag, nichts worüber ich mich beschwerden könnte. Empfehlung : Absolut ja!!! Murat Hürmen. Istanbul
i first became aware of Oberwerth bags through Leica. The quality is hard to beat—the finest leather bags, built to last a lifetime. Over time, I have built a collection consisting of the Oberwerth Sling, Matterhorn backpack, Weekender, and the Leo (LSI Special Edition). Now, I’ve added another Matterhorn as a business backpack. Everything still works as perfectly as it did on day one; there is absolutely nothing to complain about. Recommendation: Absolute yes!!! Murat Hürmen. Istanbul”
Dear Murat,
thank you very much for your wonderful and detailed feedback and for sharing your story with us all the way from Istanbul!
We’re truly delighted to hear that you discovered Oberwerth through Leica and that you have since built such an impressive collection of our products. Your words about quality, longevity, and reliability mean a great deal to us especially knowing that everything still performs like on day one.
Hearing that you trust our bags across different use cases, from everyday carry to business and travel, is exactly what we strive for. Your “absolute yes” recommendation is a fantastic compliment, thank you for your continued trust and enthusiasm!
We wish you many more great moments with your Oberwerth collection.
Best regards,
Your Oberwerth Team
Lieber Franz-Wolfgang,
vielen herzlichen Dank für Ihre großartigen Worte! Es freut uns sehr zu hören, dass Sie den Unterschied bei Materialien, Verarbeitungsqualität und Passform so deutlich wahrnehmen.
Ihr Lob „optimal“ bedeutet uns wirklich viel und bestätigt unseren Anspruch an höchste Qualität.
Wir wünschen Ihnen weiterhin viel Freude mit Ihren Oberwerth Produkten.
Mit freundlichen Grüßen
Ihr Oberwerth Team
Dear Carlos,
thank you very much for your kind feedback! We’re delighted to hear that you appreciate the thoughtful, photography-focused design of our products and the quality you can truly feel.
Your words mean a lot to us, thank you for your trust.
Best regards,
Your Oberwerth Team
“Bravo pour ce produit qui est excellent. On sent tout de suite la robustesse et la qualité du cuir dès l'ouverture du colis. Je suis enchanté de mon investissement, c'est l'accessoire idéal pour allier style et passion de la photo.”
Dear Sir or Madam,
thank you very much for your wonderful feedback! We’re delighted to hear that you are so pleased with your purchase and that the quality and robustness of the leather impressed you right from the moment you opened the package.
It’s especially rewarding to know that the product is the ideal accessory to combine style and your passion for photography.
We truly appreciate your kind words and wish you many enjoyable moments with your Oberwerth product.
Best regards,
Your Oberwerth Team
Dear Gordon,
thank you very much for your kind feedback! We’re delighted to hear that you appreciate the quality of our bags and that our customer service team was able to help you find the right dividers.
Providing both excellent products and helpful support is very important to us, so your words truly mean a lot.
Best regards,
Your Oberwerth Team
Dear Terry,
thank you so much for your incredible feedback! We’re absolutely delighted to hear that you consider your bag the best you’ve ever owned and that you’re so impressed with its quality.
“20 stars” truly means the world to us, thank you for your enthusiasm and your trust.
We wish you many wonderful moments with your bag.
Best regards,
Your Oberwerth Team
Lieber Michael,
vielen herzlichen Dank für Ihre tolle Rückmeldung! Es freut uns sehr zu hören, dass Sie die hervorragende Qualität und den perfekten Sitz so schätzen.
Schön, dass Ihr Rucksack Ihre SIGMA BF sicher begleitet, genau dafür sind unsere Produkte gemacht.
Wir wünschen Ihnen weiterhin viel Freude damit.
Mit freundlichen Grüßen
Ihr Oberwerth Team
“Just had my Q Bag delivered and this was my 2nd purchase for a Leica Q2. I was particularly interested in protecting my investment and the Q Bag did not disappoint. I feel very confident that my camera will be well protected. The bag is stylish and well constructed. Has plenty of room for my phone and AirTag. Worth the expense.”
Dear Michael,
thank you very much for your wonderful feedback and for your continued trust in Oberwerth! We’re delighted to hear that your Q Bag meets your expectations once again and gives you confidence in protecting your Leica Q2.
It’s great to know that you appreciate both the stylish design and the well-thought-out functionality, including space for your phone and AirTag.
We’re honored that you consider it worth the investment and wish you many enjoyable moments with your camera and your bag.
Best regards,
Your Oberwerth Team
“Leider sehr teuer, aber tolle Qualität, schneller und zuverlässiger Service. Den Turnbeutel zum Schutz der Tasche fand ich etwas übertrieben. Da hätte mir etwas Papier gereicht.”
Sehr geehrte Damen und Herren,
vielen Dank für Ihr ehrliches und differenziertes Feedback. Es freut uns sehr, dass Sie die Qualität unserer Produkte sowie unseren schnellen und zuverlässigen Service so positiv hervorheben.
Gleichzeitig verstehen wir Ihren Hinweis zum Preis und auch Ihre Anmerkung zur Verpackung. Der zusätzliche Schutzbeutel ist bewusst gewählt, um die Tasche während Transport und Lagerung bestmöglich zu schützen, aber wir nehmen Ihr Feedback hierzu gerne auf und prüfen, wie wir unsere Verpackung weiter optimieren können.
Vielen Dank für Ihre offenen Worte und Ihr Vertrauen.
Mit freundlichen Grüßen
Ihr Oberwerth Team
Dear Paul,
thank you very much for your kind feedback! We’re delighted to hear that you experienced first-rate service, appreciated the quality of our products, and were impressed by the delivery times.
Your “overall – excellent” truly means a lot to us.
Best regards,
Your Oberwerth Team
“This was my first direct experience with Oberwerth - I highly recommend the company. Their products are well designed and manufactured, using high quality material and components (so far - experience with the Sling Pure). Works perfectly, feels and looks great.
Purchasing experience and delivery across the continents - pereffect and no issues; actually arrived ahead of estimated day.
Thank you”
Dear Igor,
thank you very much for your wonderful and detailed feedback! We’re delighted to hear that your first experience with Oberwerth has been such a positive one.
It’s great to know that you appreciate the design, materials, and overall feel of the Sling Bag Pure, and that it performs perfectly in everyday use. We’re also especially pleased that your purchasing experience and international delivery exceeded expectations and arrived even ahead of schedule.
Thank you for your recommendation and your trust, it truly means a lot to us.
Best regards,
Your Oberwerth Team
Lieber Franck,
vielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr zu hören, dass Sie mit der Qualität so zufrieden sind und unser Produkt als hochwertig empfinden.
Wir wünschen Ihnen weiterhin viel Freude mit Ihrem Oberwerth Produkt.
Mit freundlichen Grüßen
Ihr Oberwerth Team
“Bei Oberwerth handelt es sich um eine Premiummarke mit tollen Produkten. Meine Fototasche ist qualitativ sehr hochwertig! Habe in diesem Segment noch nichts gleichwertiges gefunden!”
Sehr geehrte Damen und Herren,
vielen herzlichen Dank für Ihre großartige Rückmeldung! Es freut uns sehr, dass Sie Oberwerth als Premiummarke wahrnehmen und die Qualität Ihrer Fototasche so hoch einschätzen.
Dass Sie in diesem Segment noch nichts Vergleichbares gefunden haben, ist für uns ein ganz besonderes Kompliment und eine große Motivation zugleich.
Wir wünschen Ihnen weiterhin viel Freude mit Ihrem Oberwerth Produkt und danken Ihnen herzlich für Ihr Vertrauen.
Mit freundlichen Grüßen
Ihr Oberwerth Team
Dear Rui,
thank you very much for your kind words! We’re delighted to hear that you appreciate the craftsmanship of our bags and that you would recommend them to fellow aficionados.
Your support means a great deal to us, thank you for your trust.
Best regards,
Your Oberwerth Team
