Lieber Herr Schmid,
vielen Dank für Ihre Bewertung. Es freut uns, dass Sie mit Ihrem Produkt rundum zufrieden sind. Hochwertige Materialien und eine sorgfältige Verarbeitung sind uns bei jedem Stück wichtig, und es ist gut zu wissen, dass sich das für Sie auszahlt. Wir wünschen Ihnen viele schöne Momente mit Ihrer Oberwerth Tasche.
Herzliche Grüße - Ihr Oberwerth Team
Dear Vincenzo,
Thank you for your review. We are pleased that you like the leather. Quality full-grain leather is central to everything we make, and it is good to know it comes through in your piece. We wish you many good moments with your Oberwerth product and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Oberwerth Customer,
Thank you for your feedback. We understand that price is an important consideration, and we appreciate you sharing your view. Our pricing reflects the full-grain leather, the handcrafted production and the durability behind each piece, all of which are backed by our lifetime warranty. We recognise this positioning is not right for everyone. Should you have any questions about a particular product or wish for advice on the option that best suits your needs, our service team is happy to help.
Best regards - Your Oberwerth Team
Dear Brian,
Thank you for your review. Three Oberwerth bags is a strong vote of confidence, and we are glad the quality continues to meet your expectations. Careful craftsmanship and durable materials are central to everything we make, and it is good to know this holds true across the different bags in your collection.
We wish you many good moments with your gear and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Vidya,
Thank you for your review. We are pleased that your delivery arrived promptly. Our lifetime warranty reflects the confidence we have in our craftsmanship, and it is good to know you value it. Should you ever need anything, our service team is happy to help. We wish you many good moments with your Oberwerth piece and look forward to welcoming you back.
Best regards, Your Oberwerth Team
Dear Jonathan,
Thank you for your review. We are pleased that the workmanship and materials have met your expectations so fully. Quality craftsmanship and carefully selected materials are central to everything we make, and it is good to know this comes through in your bags. We wish you many good moments with your Oberwerth pieces and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Jose,
Thank you for your review. We are pleased that you are happy with your purchase. Quality materials and careful craftsmanship are central to everything we make, and it is good to know this comes through in your piece. We wish you many good moments with your Oberwerth product and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Cheryl,
Thank you for your review. We are pleased that your delivery arrived quickly.
Reliable, prompt shipping is important to us, and it is good to know it worked well for you.
We wish you many good moments with your Oberwerth piece and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Greg,
Thank you for your review. We are pleased that the quality of the workmanship and materials has made a good first impression. Careful craftsmanship and well-chosen materials are central to everything we make, so it is good to know this comes through in everyday use.
We wish you many good moments with your Oberwerth piece and look forward to welcoming you back.
Best regards - Your Oberwerth Team
“Quality of Original one was terrible. That’s why I order two in case it broken again. You should watch the quality carefully before ship it out. Fortunately the replace kits were both great.”
Dear Albert SHIUE,
we are very sorry for this inconvenience. We have identified a material defect in a small number of Loxx buttons and have already reported it to our German manufacturer. You are absolutely right - this should not have passed our quality control. We will, of course, also refund you the cost of the replacement kits if you want; you should not have had to purchase them. We will improve our communication in this regard. Your bag is backed by our lifetime warranty, therefore we can replace the buttons for you free of charge. If you want, you can get in touch with us via mail - info@oberwerth.com - and our service team will take care of the issue. We sincerely apologize. Best, Your Oberwerth Team
Dear Oberwerth Customer,
Thank you for your review. We are pleased to hear that you are happy with your purchase.
Careful craftsmanship and attention to detail are central to everything we make, and it is good to know this comes through in your piece.
We look forward to welcoming you back.
Best regards - Your Oberwerth Team
“Versand ins Ausland lief unkompliziert und sehr rasch. Im Online-Shop hätte ich mir vielleicht mehr Bilder gewünscht, die die Tasche an einem Modell zeigen, um mir die Grössenverhältnisse besser erschliessen zu können”
Lieber Oberwerth Kunde,
vielen Dank für Ihre Bewertung. Es freut uns, dass der Versand ins Ausland reibungslos und schnell verlaufen ist.
Ihren Hinweis zum Online-Shop nehmen wir gerne auf. Der Wunsch nach zusätzlichen Bildern, die unsere Taschen an einem Modell zeigen, ist nachvollziehbar, gerade zur Einschätzung der Größenverhältnisse. Wir geben Ihre Anregung an unser Team weiter.
Bei Fragen zu Maßen oder Passform steht Ihnen unser Serviceteam jederzeit gerne zur Verfügung.
Herzliche Grüße - Ihr Oberwerth Team
Dear Chris,
Thank you so much for your kind words! Muskat Gold is a real favourite of ours too – its warm, luxurious tone gives every piece a truly distinctive character, and it's wonderful to see it appreciated so much.
Your suggestion to offer it more widely across our range is noted with pleasure, and we'll gladly pass it along to our team. Feedback like yours genuinely helps shape what we bring to life next.
We wish you many great moments and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Lieber Gerhard,
vielen Dank für Ihre Rückmeldung! Es ist immer schön zu erfahren, auf welchen Wegen unsere Taschen den Weg zu neuen Kundinnen und Kunden finden und dass Sie über YouTube auf uns aufmerksam geworden sind, freut uns sehr.
Wir wünschen Ihnen viele schöne Aufnahmen und freuen uns, wenn wir Sie auch in Zukunft wieder begeistern dürfen.
Herzliche Grüße - Ihr Oberwerth Team
Dear Tarek,
Thank you so much for your kind words! "You can tell that they care" – that truly is one of the loveliest things we could hear, because caring is exactly what drives everything we do.
From the leather we select to the final stitch, and from your first order through to our after-sales service, we pour genuine attention into every step. Knowing that this comes through to you means a great deal to us.
We wish you many more great moments with your Oberwerth pieces and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Guten Tag,
vielen Dank für Ihre ehrliche Bewertung! Es freut uns zu lesen, dass Ihnen Ihr neues Stück insgesamt sehr gut gefällt.
Ihren Hinweis zu den überstehenden Fäden nehmen wir sehr ernst, gerade bei unserem Anspruch an eine makellose Verarbeitung sollte so etwas nicht vorkommen. Bitte zögern Sie in solchen Fällen nicht, sich direkt an unseren Kundenservice zu wenden: Wenn ein Produkt einmal einen Mangel aufweist, schauen wir uns das gerne persönlich an und finden gemeinsam mit Ihnen eine passende Lösung. Ihre Rückmeldung geben wir zudem gerne an unser Team weiter.
Wir wünschen Ihnen viele schöne Momente mit Ihrem Oberwerth Produkt und freuen uns, wenn wir Sie auch in Zukunft wieder begeistern dürfen.
Herzliche Grüße - Ihr Oberwerth Team
Lieber Peter,
vielen Dank für Ihre ehrliche Rückmeldung! Solche offenen Eindrücke sind uns sehr willkommen.
Ihr Hinweis zum Farbkontrast zwischen Half Case und Kamera ist gut nachvollziehbar. Das lebendige Cognac entwickelt seinen Charakter besonders im Zusammenspiel mit dem Licht und wird durch die natürliche Patina mit der Zeit noch tiefer und wärmer, sodass der Kontrast in der Regel etwas ruhiger wird. Ihre Anmerkung geben wir aber gerne an unser Team weiter, und sollten Sie Fragen zur Farbwahl oder zu Alternativen haben, ist unser Serviceteam jederzeit gerne für Sie da.
Wir wünschen Ihnen viele schöne Aufnahmen und freuen uns, wenn wir Sie auch in Zukunft wieder begeistern dürfen.
Herzliche Grüße - Ihr Oberwerth Team
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that your delivery arrived quickly and that you found our updates along the way both clear and enjoyable – bringing a little character to the journey is something we love to hear made you smile.It means even more to us that the careful craftsmanship and the quality feel of your piece have left you so satisfied. Attention to detail in every stitch is at the very heart of what we do, so knowing it comes through to you is the finest compliment we could receive.We wish you many wonderful moments with your Oberwerth piece and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Lionel,
Thank you so much for your generous review!
We wish you many more wonderful moments with your Oberwerth pieces and look forward to welcoming you back.
Best regards - Your Oberwerth Team
Dear Lawrence,
Thank you so much for your kind review! We're delighted to hear that you find our products both beautifully made and a pleasure to look at – top quality is exactly what we strive for.
We wish you many great moments and look forward to welcoming you back.
Best regards - Your Oberwerth Team
