“I have several Oberwerth bags, half cases and straps now. While the quality is excellent, it's the customer service that sets Oberwerth apart. Fast delivery and all duties included is another bonus. Absolutely first-rate in every respect.”
Dear Charles,
thank you very much for your wonderful and loyal support! We’re truly delighted to hear that you already own several of our bags, half cases, and straps.
While we’re proud of the quality of our products, it means even more to us that you highlight our customer service as what truly sets Oberwerth apart. Your appreciation for the fast delivery and seamless handling of duties is also greatly valued.
“Absolutely first-rate in every respect” is a compliment we deeply appreciate, thank you for your trust.
Best regards,
Your Oberwerth Team
Dear Dr. Thomas,
thank you very much for your kind feedback! We’re delighted to hear that our online advice helped you choose the right size for your bag and that you’re pleased with its fantastic quality.
Providing helpful guidance and exceptional craftsmanship is very important to us, so your words truly mean a lot.
Best regards,
Your Oberwerth Team
Dear Peter,
thank you very much for your positive feedback! We’re delighted to hear that you appreciate the high-quality manufacturing and that the bag is perfectly suited for carrying your Leica M with two or three lenses.
We wish you many enjoyable moments with your camera and your Oberwerth bag.
Best regards,
Your Oberwerth Team
“I needed a smaller bag than the Frieberg for traveling and to be honest, match my backpack. It is the softest leather I have ever felt. It fits my M11P with attached 35 and a couple extra lenses perfectly. I refuse to buy any other brand.”
Dear Customer,
thank you very much for your wonderful feedback! We’re delighted to hear that the bag is the perfect smaller companion for your travels and pairs well with your backpack. It’s especially great to know that it fits your M11-P with the attached 35 and additional lenses so well.
Your kind words about the softness of the leather and your loyalty to our brand truly mean a lot to us. We’re honored to accompany you and your Leica gear on your journeys.
Best regards,
Your Oberwerth Team
Dear Makoto,
thank you very much for your kind and thoughtful feedback! We’re delighted to hear that you consider the product excellent and worthy of its price.
It’s especially wonderful to know that our customer service team was able to assist you in a friendly and helpful way before your purchase, and that this gave you the confidence to place your order from Asia. Providing reliable and personal support to our customers around the world is very important to us.
We truly appreciate your trust and hope you enjoy your Oberwerth product for many years to come.
Best regards,
Your Oberwerth Team
Dear Thomas,
thank you very much for your continued trust and your kind words! We’re delighted to hear that you’re happy with our service once again.
It’s always a pleasure serving you, and we truly appreciate your loyalty.
Best regards,
Your Oberwerth Team
Dear Barry,
thank you very much for your fantastic feedback! We’re delighted to hear that you find your Leica M11 strap superb and of the highest quality.
Your kind words mean a great deal to us and inspire us to continue delivering craftsmanship at the very highest level.
Best regards,
Your Oberwerth Team
Dear Matt,
thank you very much for your great feedback! We’re delighted to hear that you find the bag awesome and beautifully made.
If you’re considering a larger size, we’ll be more than happy to help you find the perfect fit for your needs. We truly appreciate your trust and look forward to welcoming you again.
Best regards,
Your Oberwerth Team
Dear Josh,
thank you very much for your kind words! We’re delighted to hear that our team was able to assist you effectively with sizing and choosing the right fit for your gear. Providing personal and knowledgeable support is very important to us.
We truly appreciate your feedback and wish you continued enjoyment with your Oberwerth product.
Best regards,
Your Oberwerth Team
Dear Gualtiero,
thank you very much for your kind words! We’re delighted that you describe our product as special and distinguished - that is exactly the character we strive to create with every piece.
We truly appreciate your support and wish you continued enjoyment with your Oberwerth product.
Best regards,
Your Oberwerth Team
Lieber Hartwig,
vielen Dank für Ihre Rückmeldung! Es freut uns sehr zu hören, dass auf den ersten Eindruck alles bestens ist und die Qualität Sie überzeugt.
Selbstverständlich verstehen wir, dass sich eine endgültige Beurteilung erst nach längerer und intensiver Nutzung treffen lässt. Umso mehr hoffen wir, dass sich Ihr positiver Eindruck im Alltag voll und ganz bestätigt.
Wir wünschen Ihnen viel Freude mit Ihrem Produkt und stehen bei Fragen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen
Ihr Oberwerth Team
“I have ordered several camera bags/backpack from Oberwerth and the quality of materials and craftsmanship is exceptional. The style is also very classy yet modern. I highly recommend them as a great long term investment.”
Dear Corneliu,
thank you very much for your wonderful and continued trust in Oberwerth. We’re truly delighted to hear that you have ordered several of our camera bags and backpacks and that you value the exceptional quality of the materials and craftsmanship.
It means a great deal to us that you appreciate the balance between classic elegance and modern style and that you see our products as a long-term investment. That is exactly what we strive to create.
Thank you for your high recommendation and your loyalty.
Best regards,
Your Oberwerth Team
“Hier gibt es wirklich noch exzellente Handwerkskunst, die ihren Preis hat. Hochwertigste Verarbeitung und beste Materialien. Ich habe noch eine Signature Tasche und bin restlos begeistert.”
Lieber Thilo,
vielen herzlichen Dank für Ihre großartigen Worte und Ihre langjährige Wertschätzung! Es freut uns sehr zu hören, dass Sie unsere Handwerkskunst, die hochwertigen Materialien und die Verarbeitung so schätzen.
Dass Sie bereits eine Signature Tasche besitzen und restlos begeistert sind, bedeutet uns besonders viel. Genau solche Rückmeldungen sind für unser gesamtes Team die schönste Bestätigung unserer Arbeit.
Wir danken Ihnen für Ihr Vertrauen und wünschen Ihnen weiterhin viel Freude mit Ihren Oberwerth Produkten.
Mit freundlichen Grüßen
Ihr Oberwerth Team
Dear HoYeol,
thank you very much for your message. we are truly sorry to hear about your experience. Loose threads and scratches are absolutely not in line with our quality standards, and we sincerly apologize for the disappointment this has caused.
We would love to make this right for you immeditely. We have several options available to resolve this.
Please reach out to us directly at info@oberwerth.com so we can handle this personally and find the best way forward.
Best regards,
Your Oberwerth Team
Dear John,
thank you very much for your kind feedback! We’re delighted to hear that you find the quality superb and that the delivery time met your expectations.
Your satisfaction means a great deal to us. We hope you continue to enjoy your Oberwerth product.
Best regards,
Your Oberwerth Team
Dear Wolfgang,
thank you very much for your kind feedback! We’re delighted to hear that the bag meets your expectations, that you appreciate the beautiful leather, and that the size is just right for you.
We wish you many enjoyable moments with your Oberwerth product.
Best regards,
Your Oberwerth Team
Dear Rich,
thank you very much for your honest feedback! We’re delighted to hear that you find the Q Backpack very well made.
We also truly appreciate your suggestion regarding an additional pocket. Input like yours is incredibly valuable and helps us continue refining our designs to better meet our customers’ needs.
We hope you continue to enjoy your backpack and wish you many great moments with it.
Best regards,
Your Oberwerth Team
Dear Peter,
thank you very much for your kind feedback! We’re delighted to hear that you value the high quality, craftsmanship, and versatility of your camera bag. Knowing that it will protect your gear for many years to come is exactly what we strive for.
We wish you countless enjoyable moments with your equipment and your Oberwerth bag.
Best regards,
Your Oberwerth Team
Dear William,
thank you very much for your wonderful feedback! We’re truly delighted to hear that you consider your bag an incredible companion for your Hasselblad and that you appreciate the design, workmanship, and functionality so highly.
Your kind words mean a great deal to us. We wish you many inspiring moments with your camera and your Oberwerth bag.
Best regards,
Your Oberwerth Team
“I bought a William bag a few weeks ago. I like it very much however it took a little while to get used to the
Loxx fasteners. Unfortunately our house was broken into today and the bag was taken. It contained 3 Leicas and my wallet. We found it dumped in the garden unopened and we belive the thief was too dumb to be able to open the Loxx so there you go. Love the Loxx now. Happy ending for the bag and contents.”
Dear Lars,
first of all, we’re very sorry to hear about the break-in, that must have been a distressing experience. We’re truly relieved, however, that there was a happy ending and that your three Leicas, and your wallet were recovered safely.
It’s remarkable that the Loxx fasteners played their part in protecting your belongings. While they can take a brief moment to get used to, their secure design is exactly what they’re made for and we’re glad they proved their worth in such an unexpected situation.
Thank you for sharing this story with us. We wish you all the best and, above all, continued safety and many peaceful moments with your William bag.
Best regards,
Your Oberwerth Team
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