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Oasis Pools & Hot Tubs ( Kent ) Reviews

4.9 Rating 53 Reviews
98 %
of reviewers recommend Oasis Pools & Hot Tubs ( Kent )
4.9
Based on 53 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Read Oasis Pools & Hot Tubs ( Kent ) Reviews
Anonymous
Anonymous  // 01/01/2019
The process of dealing with Oasis was pleasant and easy from start to finish. We knew Coral from previous visits to Oasis for chemicals and cartridges for our old Spa, so when it was time to replace it, we went directly to her. We purchased our Spa during the early stages of the Pandemic - the shop was open by appointment only and they made a conscious effort to be Covid safe without denying us the ability to look at the options available, which was great. While we waited for our Spa to be delivered, Coral kept us updated with progress and put us in touch with Dan who carried out the site visit, installation and any maintenance work down the line. The team are very friendly and knowledgable, they were always able to answer any questions and nothing was ever too much. Thanks guys - Jackie’
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Posted 3 years ago
On the 1st of June this year we took delivery of our amazing “Joli” hot tub, the selection process was made extremely easy thanks to the patience and product knowledge of our point of contact Coral, she listened to our requirements and helped us select our perfect hot tub. Following a site visit by Dan to qualify firstly the access to our garden and then the base and electrics we’d installed, it was then our tub was ordered and a delivery date agreed. On the agreed date our hot tub arrived and was installed and commissioned without fuss and we were given a full tutorial on the controls and maintenance and the promise someone was on the other end of the phone should we require any help while we get used to our tub. Six months on I cannot sing the praises of Coral and Dan at Oasis pools highly enough and also endorse the quality of their products. A very satisfied Barry Day and Anne Hards. (Herne Bay)
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Posted 4 years ago
Would like to say a huge thankyou to the Oasis Team for our Vita Hot Tub. From visiting store, choosing the correct tub for us , placing our order, updates on delivery (Covid really played its part lol) and installation... 5* service from start to finish. Highly recommend and again thankyou for a perfect service. Lisa & Malcolm Jupp
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Posted 4 years ago
I recently purchased some pool parts from Oasis, the order arrived on time but there was an issue with one item. I called Oasis and a replacement was sent out first class along with a nice little freebie. Really impressed with both their prices and customer service and will definitely use them again.
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Posted 5 years ago
Excellent service from the team since buying the swim spa and that high level of care has continued after installation. I cannot recommend the team highly enough. Very professional, honest, informed and quick to respond to any queries. Thank you for very much.
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Posted 5 years ago
Very happy with the install the lads did great in the wet weather but very pleased and happy with the tub
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Posted 6 years ago
Excellent service from Andrew in adverse weather conditions! Got us up and running again in record time. Thank you very much Oasis!
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Posted 6 years ago
Andrew was excellent professional friendly and provided a first class service happy to recommend
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Posted 6 years ago
Really good job, done quickly and all left tidy
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Posted 6 years ago
Great service hot tub fitted wuickly and efficiently and operating instructions clearly given. Highly recommended. Thanks
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Posted 6 years ago
Great service by all Oasis staff,any problem sorted quickly and without any fuss,would totally recommend Oasis to anyone.
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Posted 6 years ago
Very happy with my Hot tub installed last September, any queries I have had have been dealt with in a very professional manner and nothing is too much trouble. would recommend Oasis Pools & hot tubs (Kent)
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Posted 6 years ago
Very happy with my service at oasis from the very beginning. Andrew and Dave service installing the tub was brilliant, very happy with my tub
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Posted 6 years ago
Always good service. Has solved many problems that have occurred in the past. Would be sorry to loose Andrew. ????
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Posted 6 years ago
Kind sales woman, easy installation, can't wait to use our new tub ???? thanks
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Posted 6 years ago
Really happy with all the service. Andy was a great help .
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Posted 6 years ago
Andrew was very professional and helpful. Excellent service
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Posted 6 years ago
Amazing service from the first minute. Friendly, helpful and stress free from sale to installation. Highly recommend!
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Posted 6 years ago
Excellent customer service, really helpful when we bought our Hot tub. I would definitely recommend Oasis. Sam and Andrew really knows the products and nothing is too much trouble for them.
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Posted 6 years ago
Great customer service! I am absolutely delighted with my swim spa, and feel assured that I can contact the showroom if I have questions.
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Posted 6 years ago
Oasis Pools & Hot Tubs ( Kent ) is rated 4.9 based on 53 reviews