Nursem Reviews

Name: Nursem
Address: 1 Salters Road Gosforth, ,, Newcastle
Rating: 4.94

4.9 Rating 8,630 Reviews

99 %

of reviewers recommend Nursem

4.9

Based on 8,630 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Nursem:

Nursem is a range of caring skincare products developed with nurses to help combat the effects of relentless hand-washing. Our products offer natural intensive care for all hard working hands.

For every product sold, we promise to provide a month’s worth of free Nursem to a nurse or midwife.

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Megan Thomson

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a student nurse and using so much hand sanitiser/continuous washing was really hard on my hands leading to cracks, dry skin and sore, tender hands. The Nursem cream and sanitiser is a life saver! My hands were no longer sore after two days of using my Nursem products. Will definitely stock up.”

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Posted 2 years ago

Thank you so much for the review! We're delighted to hear Nursem has helped to soothe your hands.

Posted 2 years ago

“As an Intensive care nurse, I’ve used your products throughout the pandemic! Thank you for thinking of us! I like the hand cream so decided to buy some of my own to use both at home and at work. It’s really great on hard working hands that are always being washed.”

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Posted 2 years ago

Thank you so much for your support! We're delighted to hear you enjoy using our products.

Posted 2 years ago

“Just love Nursem’s hand creams, first time I have used the intensive over night hand cream, I work at a school with reception age children so constantly washing my hands and this cream has really improved my dry hands.”

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Posted 2 years ago

We're delighted to hear Nursem has made a difference to your hands!

Posted 2 years ago

“Love your product and the sentiment it carries”

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Posted 2 years ago

“Excellent products and the nurses we gave them to were thrilled to receive them.”

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Posted 2 years ago

“I was looking for an unscented handcream and came across Nursem. When I found out that they donate their goods to nurses with every purchase, it was a no-brainer.”

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Posted 2 years ago

“I absolutely love this hand cream that I’ve purchased 4 so my daughter (nurse) and son (policeman) can try it too as these jobs they are always washing hands and are out in the cold weather which dries hands out ! Thank you”

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Posted 2 years ago

Thank you so much for the review!

Posted 2 years ago

“Quick easy purchase, delivery was super quick”

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Posted 2 years ago

“Love Nursem products and service always efficient”

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Posted 2 years ago

“Fabulous product and a great concept to reward our hardworking medical staff.”

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Posted 2 years ago

“Always 5 stars. Would give more... Excellent for farming hands.”

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Posted 2 years ago

“Since the first lockdown in 2020, I’ve been purchasing the products, I just Love them - what more can I say. Always speedy, reliable service too.”

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Posted 2 years ago

We're delighted to hear you enjoy our products!

Posted 2 years ago

“This is the second time I've purchased your product and the first time was very good. But this time I'm annoyed, I've already paid £8.99 for postage on the website, but when I sign for the package in Italy, I have to pay an extra 21€ postage, why? I can't understand...not tax, it's express courier...It's really unbelievable”

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Posted 2 years ago

Hi Linqian, thank you for your recent order, we're sorry to hear your frustrations with the import duty. To confirm, the cost of international shipping is £8, and as stated in our shipping policy all customers ordering products into the EU will need to pay import duty. We would never wish our customers to be unaware of these fees and as international orders usually entail import fees, we make sure to note this on our Shipping Policy alongside our shipping costs. We appreciate you writing to us to express your concerns and we're sorry to hear your frustrations. If you have any further questions please get in touch with us at hello@nursem.co.uk

Posted 2 years ago

“Nursem has cured a soreness in my hand that has been chapped and cracked … unbelievable .. a miracle cream.”

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Posted 2 years ago

“Great service, great product. Couldn't ask for more.”

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Posted 2 years ago

“Amazing products - the hand cream is especially good on dry heels! Better than any other I have tried 😍”

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Posted 2 years ago

“I admire the company initiative. Speedy delivery.”

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Posted 2 years ago

“Best hand cream I have used, and the hand sanitizer is amazing on my hands”

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Posted 2 years ago

Thank you so much for the review!

Posted 2 years ago

“Love this hand cream, best ever”

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Posted 2 years ago

“The hand cream is OK but I have used better, and cheaper, products. I found it too expensive and the products were over-packaged, albeit that the packaging was recyclable. I regret I will not be using the products again for those reasons.”

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Posted 2 years ago

Hi Mrs P, we're so sorry that you were disappointed by our hand cream. Our products contain naturally derived ingredients to soothe and protect sensitive skin, however, we understand all skin is unique and sometimes a more intensive formula is required for persistently dry areas. We have just sent you a message in the hopes that we can help. As for our packaging, everything is made of 100% recyclable cardboard, however, we are always looking for ways to become a greener brand, so will take your feedback on board. Thank you for giving Nursem a try, we really appreciate it!

Posted 2 years ago

Nursem is rated 4.9 based on 8,630 reviews