Nublue Reviews

Name: Nublue
Rating: 4.88

4.9 Rating 290 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

Metrics

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4.9

Based on 290 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

DroneBit.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solid, reliable server, with great support.”

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Posted 4 years ago

“The hosting was fine, no problems during our contract. We have moved to a new Web designer who provides hosting.”

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Posted 4 years ago

“Really good customer service and knowledgeable technicians but found the platform difficult to manage.”

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Posted 6 years ago

Hi, Thank you for your feedback. It's lovely to hear about the customer service you've experienced! Can you tell us what in particular about the platform that you found tricky, so that we can perhaps help our customers in future with this? Are you referring to the Plesk Control panel, or another platform?

Posted 6 years ago

“No complaints about the service, we're just moving into AWS.”

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Posted 6 years ago

“The hosting team has been fairly responsive to most of my calls, but the response seems to vary by individual. Rickie has provided an average service (did not really handle my request for email set up well) while Matt has been excellent. I also asked the hosting team for information on your Agency service, as I am considering website redevelopment. They put me over to Emily. It has been extremely frustrating dealing with this side of your business. Communication from NuBlue has been unclear and has not answered the basic questions I've asked.”

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Posted 8 years ago

“Their server support team are very helpful with any problems and assisted me with a domain transfer. Thanks to them it went smoothly.”

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Posted 8 years ago

“Always helpful and consistently monitor performance. They were particularly helpful migrating our magento store from our previous host.”

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Posted 8 years ago

“In general I have found Nublue to be absolutely excellent in that they are reliable, approachable (by that I mean contactable) and what they offer in terms of shared hosting to be very competitive. They did lose a star though as I had an initial concern about the PHP settings post_max_size and upload_max_filesize which I felt were set a little low at 8m. They led me to believe that this would very soon be increased across the board to something I felt gave my customers a little more headroom. So rather than go with someone else (this was at the time of the Heart Internet crash) I plumped for them. Alas three months later this is still only at 8m. None of my customers have (as far as I know) been caught out by this glass ceiling as yet but if they are, I shall not be best pleased. Really its a question of trust and in this, and only this, have Nublue left a question mark hanging.”

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Posted 8 years ago

“My decision to host all my websites with NuBlue was based solely on my experience with their hosting support team in my previous job. Top service from experts in their field.”

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Posted 9 years ago

Nublue is rated 4.9 based on 290 reviews