Nublue Reviews

Name: Nublue
Rating: 4.88

4.9 Rating 288 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

Metrics

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4.9

Based on 288 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

DroneBit.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am the owner of an ecommerce site that went down this Saturday afternoon (my busiest weekend of the year!). The tech support (Cerwyn Gilasbey) stayed past closing time to help make the site live. Great to know i'm in safe hands. Good job NuBlue!”

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Posted 8 years ago

“Moved to Nublue after using Fasthosts for many years. Their servers are faster, more responsive and more importantly the service is top class. As a small design consultancy that build large scale websites we were looking for a partner that could offer expertise and help when needed and Nublue have been a great move for us and our clients. Stephen Irvine www.lionsorbet.com”

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Posted 8 years ago

“Excellent communications and support. NuBlue excelled at giving an outstanding level of support in migrating our website onto a new server. The team go the extra mile and both their expertise and level of service shine through. Our new server is also faster and more responsive and we have the peace of mind that there is always someone we can talk to who will do their very best to help whenever we need it.”

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Posted 8 years ago

“This company is going far I used a lot over the years and there support is second to none. They responded to my emails quickly and have sorted out any problems fast. I needed to have Magento 2 shopping cart installed on my domain I asked them he if they could do it for me and within no time they had it up and running. Defo 5 star from me and base in the UK. Thanks Guys and Girls”

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Posted 8 years ago

“Quick update required. The response was instant and saved me a lot of potential stress. Excellent service!”

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Posted 8 years ago

“I was really very happy indeed with the service. No problems at all and when I had technical issues of my own, the customer service was quick to access and always very efficient. Really good.”

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Posted 8 years ago

“We migrated to NuBlue from a National Service Provider as they were still serving our website on legacy systems, since then sonicsecurity.co.uk has benefited from the the excellent service provided by NuBlue. We would not hesitate to recommend them.”

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Posted 8 years ago

“Very active and efficient customer support team. Always there to help. All the best guys. Keep up the good work. Haroon”

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Posted 8 years ago

“Throughout my time using NuBlue for our Hosting, there service and customer support has been exceptional! I would definately recommend them to anyone, the only reason we have changed is because we are hosting directly through our web developers whom still us NuBlue!”

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Posted 9 years ago

“I highly recommend Nublue to any of my clients and anyone else for that matter if they are looking for rock solid hosting and performance coupled with impeccable support. They are the best hosting company I have dealt with to date and I can't see this changing! Keep up the amazing work!”

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Posted 9 years ago

“It's Sunday, I didn't really expect a reply to my support request today, especially as it's not urgent but more a "how to" question. However I have just received a detailed email from Graham giving me all the information I need and also some links. Excellent support, great company.”

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Posted 9 years ago

“We changed over from BT due to concerns over their platform and level of support which for which was reducing in standard, NuBlue have addressed all of our concerns and their support is immediate and very conscientious. Extremely Satisfied. Sonic Security Services Limited.”

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Posted 9 years ago

“Couldn't have been better, wonderful support from such helpful techies who went beyond the call of duty to assist. Thanks Richard”

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Posted 9 years ago

“They are fantastic. Not the cheapest plans out there, but you get what you pay for - they regularly go beyond their remit and respond to requests rapidly. As a small company, it would be difficult to ever contemplate leaving behind this level of service.”

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Posted 9 years ago

“Fantastic service every time!”

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Posted 9 years ago

“Simply First Class!”

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Posted 9 years ago

“Excellent customer support as always. Many thanks”

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Posted 9 years ago

“Helpful, prompt and very friendly support.”

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Posted 9 years ago

“Pearl Magpie has been a client of NuBlue for many years and as non 'techies' we have had to call for help far too often (not the fault of NuBlue, rather our platform "Magento") we are always greeted with a friendly response and amazing service. What other Hosting companies can you call 0800 and speak to a friendly, local human-being, based in UK, virtually any time? Their 'proactive' service is second to non and with the recent explosion of security patches for Magento their intervention to fix our websites is worthy of the highest praise and gratitude. It makes us small businesses feel well protected and builds loyalty akin to family... Thank you to the NuBlue team of great folks... M.F.”

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Posted 9 years ago

“There were problems transferring my hosting to Nublue and they were extremely helpful and patient whilst it was sorted out. It's done now and I am very grateful for the all the trouble they took to do the transfer.”

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Posted 9 years ago

Nublue is rated 4.9 based on 288 reviews