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Nublue Reviews

4.9 Rating 290 Reviews
99 %
of reviewers recommend Nublue
4.9
Based on 290 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Nublue Reviews

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Hi Rickie & Paul A massive THANK YOU!!! – life savers. You have saved me weeks of work, you guys never cease to amaze :-) Steve Dennis - Director ICM Solution (UK) Limited ?
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Posted 10 years ago
NuBlues response time is second to none and they will always go the extra mile. Their staff are obviously very knowledgeable and will always resolve any issue.
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Posted 10 years ago
Whenever there are issues NuBlue give us prompt and complete information and guidance on what we should do - if anything; they keep us informed about their progress in fixing problems. The support team is competent, helpful and very responsive.
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Posted 10 years ago
It turned out that they don't provide the product/service I was looking for, but the reply from their support was fast and polite.
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Posted 10 years ago
In terms of getting to grips with the Plesk system, it became apparent i needed a lot of help and Cerwyn Gilasby was certainly a great person to help me out. Calm, collected, knowledgable and professional are the best qualities i would use to describe Cerwyn's help. Especially, when after an already 2 and a half hour conversation to resolve issues, a second time Cerwyn was unfortunate to get me for more questions and problems. Cerwyn was amazing - i can definatley say this person is without a doubt one of the best people i have delt with - certainly deserves a commendation.
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Posted 10 years ago
Very friendly customer service and every problem sorted out quickly and courteously !
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Posted 10 years ago
Fantastic support. Very grateful for you managing to resolve my urgent problem (clanger!) at such short notice. Jonathan Timmis
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Posted 10 years ago
Super assistance and persistence. Some of us need the help of a person who does not give up. Happy to recommend this team.
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Posted 10 years ago
Excellent customer service - 10 out of 10!
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Posted 10 years ago
Good response time sorted my issue out quickly
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Posted 10 years ago
Brilliant support as always - we have been using NuBlue since 2009 and the service and help has been consistently good since day 1.
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Posted 10 years ago
Excellent. Attentive. Prompt. Polite. Good humoured. A real find. Wouldn't go anywhere else now.
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Posted 10 years ago
Very fast response. Thanks
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Posted 10 years ago
We've had our websites hosted with NuBlue for a few years now and they have always been very helpful and responded to support emails quickly and have sorted out any problems with the websites and also offered advice. Would highly recommend.
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Posted 10 years ago
I'm a new client and am very happy with the service given thus far, in particular by Brian Sheldon and Rickie James. Since becoming a client my faith in your industry has been renewed having recently had a "desperate" experience with a "national player".
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Posted 10 years ago
Absolutely outstanding and thank you all at NuBlue. It is rare nowadays to be treated properly and with consideration, even if you are not that technically competent. If you just need to get on with business and let them sort out your tech then these guys Rock. Unequivocal recommendation, thanks, Steve
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Posted 10 years ago
Excellent service - very good customer care, always a pleasure to deal with by phone or via online chat. I highly recommend NuBlue...
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Posted 10 years ago
Online Chat is the way forward for support
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Posted 10 years ago
Prompt, professional and great customer care!
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Posted 10 years ago
I have spoken and chatted with Graham before and he always explains in plain English, with a friendly manner and is patient. An asset to the business.
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Posted 10 years ago
Nublue is rated 4.9 based on 290 reviews