Nublue Reviews

Name: Nublue
Rating: 4.88

4.9 Rating 290 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

Metrics

Info

4.9

Based on 290 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

DroneBit.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provided good solid support and managed to resolve the issues we were facing with our Magento Installation. Great Support would recommend using these guys.”

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Posted 8 years ago

“After using a variety of different hosting providers over the years, I've now been with NuBlue since 2009 and host a variety of different sites with them. They are hands down the best hosting provider I've ever used and the support is top notch. If you're thinking of using NuBlue as a hosting provider you won't be disappointed. (I am in no way affiliated with them!)”

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Posted 8 years ago

“Smart, patient, well-spoken and intelligent. Understood my issue and fixed it. That's what I call support. Thank you.”

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Posted 8 years ago

“Friendly, excellent service that' can help me as a complete technophobe !”

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Posted 8 years ago

“We rented our first NuBlue server over 5 years ago as they provide excellent value Magento hosting. In all that time I have received nothing but excellent customer service and technical support.”

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Posted 8 years ago

“As part of a small charity with no dedicated IT department I have had the pleasure of using the support team a number of times. Each time their response is quick, helpful, friendly and professional. Nothing is ever too much trouble or too small an issue - wonderful service from a great team.”

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Posted 8 years ago

“Polite, careful, thoughtful, thorough, personable & excellent service. This is an organisation at the top of it's service & PR. Nothing is too much trouble, from simple re-assurance to complex relocation. What a superb example of all that is good in a British based web design & hosting company. I recommend them unreservedly.”

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Posted 8 years ago

“I'm really really really impressed with Nublue. I've been with them for two years and they have consistently shown the human side to what can feel a very cold and techy business. At a few points I was using too much bandwidth, and rather than simply charging me, they made helpful suggestions of how to reduce this and gave me plenty of grace to sort it out. Then recently, my annual subscription was taken even though I had written a post on the site saying I was going to be halting blogging – I have of course forgotten to serve the months notice required to Nublue. They took pity on me, suggested refunding all but one month of the year's subscription fee and then gave me a month to get my site ported over to Wordpress.com. A kind company and a helpful one at that. Would highly recommend.”

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Posted 8 years ago

“I've been with Nublue for almost 10 years and during that time the level of service has been fantastic. The hosting has never gone down and if I had any problems they were immediately solved by them. Brilliant company.”

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Posted 9 years ago

“Great fast set up by Matthew, thank you!”

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Posted 9 years ago

“I have been with Nublue for many years with two websites. Their service has always been first class, fast and with very friendly and knowledgeable staff. I would recommend them highly. Stuart Sykes Blackpool.”

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Posted 9 years ago

“I've been with Nublue for several years, their service is extremely reliable, great customer service and always very helpful. Highly recommended”

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Posted 9 years ago

“I am the owner of an ecommerce site that went down this Saturday afternoon (my busiest weekend of the year!). The tech support (Cerwyn Gilasbey) stayed past closing time to help make the site live. Great to know i'm in safe hands. Good job NuBlue!”

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Posted 9 years ago

“Moved to Nublue after using Fasthosts for many years. Their servers are faster, more responsive and more importantly the service is top class. As a small design consultancy that build large scale websites we were looking for a partner that could offer expertise and help when needed and Nublue have been a great move for us and our clients. Stephen Irvine www.lionsorbet.com”

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Posted 9 years ago

“Excellent communications and support. NuBlue excelled at giving an outstanding level of support in migrating our website onto a new server. The team go the extra mile and both their expertise and level of service shine through. Our new server is also faster and more responsive and we have the peace of mind that there is always someone we can talk to who will do their very best to help whenever we need it.”

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Posted 9 years ago

“This company is going far I used a lot over the years and there support is second to none. They responded to my emails quickly and have sorted out any problems fast. I needed to have Magento 2 shopping cart installed on my domain I asked them he if they could do it for me and within no time they had it up and running. Defo 5 star from me and base in the UK. Thanks Guys and Girls”

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Posted 9 years ago

“Quick update required. The response was instant and saved me a lot of potential stress. Excellent service!”

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Posted 9 years ago

“I was really very happy indeed with the service. No problems at all and when I had technical issues of my own, the customer service was quick to access and always very efficient. Really good.”

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Posted 9 years ago

“We migrated to NuBlue from a National Service Provider as they were still serving our website on legacy systems, since then sonicsecurity.co.uk has benefited from the the excellent service provided by NuBlue. We would not hesitate to recommend them.”

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Posted 9 years ago

“Very active and efficient customer support team. Always there to help. All the best guys. Keep up the good work. Haroon”

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Posted 9 years ago

Nublue is rated 4.9 based on 290 reviews