Nublue Reviews

Name: Nublue
Rating: 4.88

4.9 Rating 288 Reviews

99 %

of reviewers recommend Nublue

Company Reviews

Metrics

Info

4.9

Based on 288 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Nublue:

For 16 years, we’ve been the go-to certified hosting and support team for serious retailers. Experts in cloud hosting and physical and digital infrastructure, we provide an optimised hosting stack that enables brands to grow as seamlessly as their technology runs.

We’re able to support any digital platform in addition to specialised managed services as:
- AWS Certified Experts
- Magento hosts since 2008
- Shopware Solution Partners
- WordPress Support Specialists
- Drupal Hosting Consultants

For ISO accredited, robust, 24/7 managed services, delivered by friendly, knowledgeable experts. Go to Nublue.

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Nublue 5 star review on 4th September 2017

DroneBit.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team are always super helpful, I wish everyone did support like them”

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Posted 9 years ago

“Thanks so much, not only have you guys helped resolve an issue I had with my live emails you also helped me solve the problem with my Outlook (which one of the well used Support Centres couldn't manage!!), and we're talking minutes not hours - thank you for your professionalism, politeness and knowledge. I am very happy to recommend your services to anyone in need!”

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Posted 9 years ago

“Very informative and friendly! :)”

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Posted 10 years ago

“Very good hosting. Very good people and support. If you need a good hosting with good support, then NuBlue hosting right for you. I needed to migrate my CS-Cart online shop to NuBlue hosting and they did it for me without any problem and without any extra charge. Thank you very much!”

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Posted 10 years ago

“I have transferred hosting of my website which had a lot of issues with its previous host. I am technically in the dark ages but the migration was done speedily and with the minimum of disruption to the site even although there were problems with the previous host not supplying correct information. I have been kept updated at all times in the process and techy stuff explained such that even I can understand. It is early days yet but so far I am very impressed with the service.”

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Posted 10 years ago

“We have worked with NuBlue for Magento hosting for a number of years now and it has been a great experience. The most important thing for us with a hosting provider is the support we receive and NuBlue has excelled at this. We have had various offers to move our sites for lower prices, but the support level and quality means that we don't even consider any other offers. Highly recommended!”

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Posted 10 years ago

“Graham Bailey offered very effective support all across the board. We manged to identify the issue quickly and rectify it.”

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Posted 10 years ago

“Very disappointed, Wouldn't recommend this company unless you are a developer or expert in this field as they do not communicate, monitor or advice until you hit a problem and contact them. Been with Nublue for over 12 months paying for a hosting package that is not suitable for our website.”

Helpful Report

Posted 10 years ago

Dear Amanda, We’re very sorry to hear that you've been disappointed with our service and that our hosting package doesn't meet your needs. We take our standards of customer service very seriously, and we've emailed you separately to discuss what hosting packages better suit your requirements. We hope to hear from you soon.

Posted 9 years ago

“I had a live chat with Graham Bailey and he was more than helpful! Gave exact direction and made the process so simple. Could not have made the changes successfully without his guidance.”

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Posted 10 years ago

“This is the best hosting hosting company i have ever worked with. I must of dealt with over 100 in the last 20 years. I can't praise the level of customer service enough. Keep up the good work.....”

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Posted 10 years ago

“Very helpful, quick to respond, will go out their way to help with all sorts of issues.”

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Posted 10 years ago

“Always great support from NuBlue - nothing's ever too much trouble and all of them seem to know their stuff. Great service.”

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Posted 10 years ago

“Fantastic professional service very helpful. Thank you Nublue”

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Posted 10 years ago

“Nublue never cease to amaze me with the incredible customer service and reliable hosting. I work and worked with many hosting providers in the past and they deserve the #1 trophy.”

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Posted 10 years ago

“We have always received outstanding support, quick responses and from very knowledgeable staff. Our dedicated server is currently running Magento CE 1.9, and has been up and running for several years without mishap. I can't find the words to recommend the service and the staff at Nublue highly enough, well done chaps and thanks! J.B.”

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Posted 10 years ago

“Today I called Nublue hosting team with an issue of speed on my site, they made some initial suggestions which I tried but it didn't work. They continued all to day to resolve the problem and found a little problem with a rogue image link which was causing the problem, and sorted it out for me, bring my website back to full speed. The teams patience and quick responses really made an issuing issue easy to deal with. Big thanks to the team, I couldn't have done it without you! Excellent service and advise when I needed it. Alison Sugar Mango”

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Posted 10 years ago

“Fantastic service, NuBlue makes it possible for sole traders or SMEs to have your own full swing IT department and day and night.”

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Posted 10 years ago

“Having taken over the day-to-day maintenance of the website from someone who actually knew what they were doing, I was dreading the SSL Certificate renewal but with the patience of Job and an understanding that they weren't talking to a 'techie', the guys at Nublue steered me to a successfull conclusion with minimal fuss and a modicum of hair loss from yours truly. They really cannot be faulted, excellent service. Ian Handley, Handley Organics”

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Posted 10 years ago

“Fast and efficient, what more do you want?”

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Posted 10 years ago

“Have found Nublue help an excellent resource. The guys always are very helpful and will work hard to ensure your website stays up and working. Well recommended. Martin Connolly”

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Posted 10 years ago

Nublue is rated 4.9 based on 288 reviews