NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 914 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Ordered and arrived when said it would..”

Helpful Report

Posted 3 years ago

HI Many thanks for your review, pleased everything went as it should. Best regards, Kevin

Posted 3 years ago

“Great service with fast delivery - thanks!”

Helpful Report

Posted 3 years ago

HI Ian, Thanks for the review Best regards, Kevin

Posted 3 years ago

“Ordered and paid over a week ago for a product written as in stock. Can see online that it has not been dispatched. An email I wrote requesting clarification went unanswered. If there’s a problem with the order then fair enough, but the least you can do is contact me. Will now have to turn to credit card company to request a refund.”

Helpful Report

Posted 3 years ago

HI Rachel, Many thanks for your review, I'm truly sorry for the service you have received and I apologise for not responding to your email I have just found it in the spam file. We sold put of the helmet you ordered and am waiting for the replacement to arrive, I didn't realise the supplier was away last week. They have sent the helmet to us today and should be with us tomorrow or Thursday. As you have said you will contact the card company for a refund, I presume you no longer require the helmet. I will cancel the order and fully refund your card. It may take a day to two to show on your account. Please accept my sincere apologies once again. Best regards, Kevin

Posted 3 years ago

“Quick delivery, no nonsense . Will definitely buy from NorthShore again”

Helpful Report

Posted 3 years ago

HI Rhian, thanks for your review, pleased everything went as it should, hope we can help in the future. Best regards, Kevin

Posted 3 years ago

“Ordered 2 Palm Quest buoyancy aids, description of items was very detailed which made choosing sizes very helpful. Items arrived 2 days after ordering and were very well packaged. Would definitely recommend both Palm Quest buoyancy aids and NS Watersports”

Helpful Report

Posted 3 years ago

“Great service. Rapid delivery and a keen price”

Helpful Report

Posted 3 years ago

HI David, Thanks for the review, really appreciated. Best regards, Kevin

Posted 3 years ago

“Best service great price”

Helpful Report

Posted 3 years ago

HI Pete thanks for the review, really appreciate it! Best regards, Kevin

Posted 3 years ago

“Despite an easy to make mistake with my order, Kevin at NS Watersports set about putting it right immediately and made sure I was wasn't left without in the meantime. Excellent service and a demonstration of putting the customer first. Thanks again Kevin!”

Helpful Report

Posted 3 years ago

HI Ian, thanks for the review, apologies for the mistake, glad we managed to get sorted. Hope we can help in the future. Best regards, Kevin

Posted 3 years ago

“Excellent service. Product arrived the very next day and well packaged.”

Helpful Report

Posted 3 years ago

Hi Richard, Many thanks for the review. Best regards, Kevin

Posted 3 years ago

“Great service and good quality products thank you”

Helpful Report

Posted 3 years ago

Hi Stella, many thanks for the review, Best regards, Kevin

Posted 3 years ago

“Brilliant. I bought a 2nd hand boat in the area a few weeks back. I called in to get a paddle. I was very impressed. I’ve since had 2 online orders both with me next day. My wife and I are very pleased.”

Helpful Report

Posted 3 years ago

Hi Peter, thanks for the review, hope we can help again, Best regards, Kevin

Posted 3 years ago

“Quick delivery, no problems, thank you!”

Helpful Report

Posted 3 years ago

HI Thanks for the review, Best regards, Kevin

Posted 3 years ago

“Ordered Palm Meander bouyancy aid in blue with lime trim but blue & orange arrived. Turned out blue & orange is the new colour but the website had not been updated. Is a present and can't get blue & lime any more so having to keep it.”

Helpful Report

Posted 3 years ago

“Fantastic service my item came in a couple of days from ordering no fuss 👍”

Helpful Report

Posted 3 years ago

HI Andrew, Many thanks for the review, Best regards, Kevin

Posted 3 years ago

“The purchase, checkout and payment process was seamless and I received the PFD the next day. I will definitely be ordering from North Shore again.”

Helpful Report

Posted 3 years ago

HI Craig, Thanks for the review and really pleased the process worked as it should. Best regards, Kevin

Posted 3 years ago

“Amazing service and communication. Ordered a Solo Stove firepit and it arrived the very next day (great product - you need one in your life). Faultless.”

Helpful Report

Posted 3 years ago

HI Stephen , thanks for your review, the solo stoves are an awesome product. Please let me know if we can be of any further assistance. Best regards, kevin

Posted 3 years ago

“Brilliant service, NS Watersports are the only place that had stock of the neoprene gloves I wanted in my size, then I received them the next day! I will definitely buy from here again.”

Helpful Report

Posted 3 years ago

HI Thanks for the review and pleased the product was as expected. Best regards Kevin

Posted 3 years ago

“Wetsuit arrived really quickly and fits perfectly and a good price, thank you.”

Helpful Report

Posted 3 years ago

HI Michaela, thanks for the review and very pleased the product fits! :-) Best regards, Kevin

Posted 3 years ago

“Very fast dispatch and a good price. Looking forward to buying from again.”

Helpful Report

Posted 3 years ago

HI paul, Thanks for the review, Best regards, Kevin

Posted 3 years ago

“Fantastic speedy service, thanks!”

Helpful Report

Posted 3 years ago

Hi Greg, Thanks for the review, Best regards, Kevin

Posted 3 years ago

NS Watersports is rated 4.7 based on 914 reviews