NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 905 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Tell us how NS Watersports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always support the niche sports retailers....especially when the online service is this good.”

Helpful Report

Posted 7 years ago

Hi Ryan Many thanks for your review. We always try and dispatch goods the same day if possible and any queries or questions please ask! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Prompt service.Good product.Good price.”

Helpful Report

Posted 7 years ago

Hi Stephen Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Not tried the helmet yet, but am very pleased with the quality. Fits great”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. Hope the helmet works as well and it fits! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Great product, great service, fast delivery! Well done guys I'll be back for more!”

Helpful Report

Posted 7 years ago

Hi Ash, Many thanks for your review. We always try and dispatch goods the same day if possible. Welcome back anytime! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“the speed of delivery, ease of ordering and quality of delivery - options and expectations well managed.”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, make the website very user-friendly and be answer any questions. :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“The shipment has arrived well and is as advertised on the web!”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“They answered all my questions and shipped all the way to NZ for me =)”

Helpful Report

Posted 7 years ago

Hi Jess, Many thanks for your review. We ship goods all over the world and any questions please ask :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Product is very well made, will have to see how durable material is over time but pleased so far.”

Helpful Report

Posted 7 years ago

Hi Richard Many thanks for your review. Let me know if you have any problems with the longevity of the product/s. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Kept me in the loop regarding delivery and stock changes on my order. Very competitive prices. Fast delivery.”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and will always offer alternatives or upgrades if the products ordered are no longer available. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Fabulous people to deal with. Very competitive prices. Kept me in the loop regarding delivery and stock. Perfect 5??”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and if not will give you options if we can't supply straight away. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Good product good price arrived a day late and at the wrong address. Still will try them again.”

Helpful Report

Posted 7 years ago

HI David, Many thanks for your review. We always try and dispatch goods the same day if possible, but unfortuately you ordered on a Tuesday when the shop is closed and I sincerely apologize as I looked at the wrong address and sent it to your home instead of the office, we now double check every order to try and stop this happening again. I do hope you will give us another opportuntity. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“I ordered 2 items (sweet rocker + astral rasslers.) Delivery was quick and despite an admin hiccup with the shoes (they had to be returned but that was fully covered by NS Watersports) I couldn't be happier with the customer service I received from Kevin in particular.”

Helpful Report

Posted 7 years ago

HI Tim, Many thanks for your review. We always try and dispatch goods the same day if possible and recifiy any mistakes ASAP Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Purchased a Point 65 Tequila solo kayak, the 3 day delivery held up even though I ordered online on a Saturday. The kayak was delivered damage free and I now have a good stable kayak which I can easily lift and load into my MPV and go out on my own without struggling. I can't rate higher as I have no idea what the customer service is like should you ever have a problem.”

Helpful Report

Posted 7 years ago

“Ordered in the morning it was delivered the next day. Only improvement would be to include the tracking number of the item so I can double check when its gonna be delivered”

Helpful Report

Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, please email if you need the tracking number or if a large item (courier) this is sent automatically via text and email. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Product despatched promptly and exactly as advertised. Very happy Fred”

Helpful Report

Posted 7 years ago

Hi Fred Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Ordered a genuine Windpaddle From NS Watersports, it is awesome, I tried a cheap chinese version of this and this knocks it into a cocked hat, NS didn't have the colour I wanted in stock but they got one and sent it to me within 6 days excellent service thank you!”

Helpful Report

Posted 7 years ago

Hi Richard Many thanks for your review. We always try and keep as many colour options in stock, but if not will advise and will get the goods to the customer ASAP :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Hi Raymond, Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“The kayak wheels are sturdy, don't really fit my two man kayak as the V for the hull is quite acute. I need a much wider version, for my flatter hull, but I think I can make it work with bungees and it's a very good competitive price, so worth sticking with it..”

Helpful Report

Posted 7 years ago

“I am impressed. From the first phone call to delivery, everything was made easy - and competitively priced too. Thank you.”

Helpful Report

Posted 7 years ago

“The kayak I ordered turned out to be out of stock, but as a goodwill gesture I was given an alternative for the same price. Delivery was quick and communication was good.”

Helpful Report

Posted 7 years ago

NS Watersports is rated 4.7 based on 905 reviews