NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 900 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was after a particular Werner paddle but couldn't get one anywhere in UK. Werner told me the paddle was still being produced. So I waited and waited and waited. It disappeared from their website. Jess and Kevin took the trouble to establish that what I wanted had not been made for 2 years in a 2 piece format. They went on to source me a one piece with a discount allowing me to get a holdall which I always fancied but thouhjt I wouldnt be able to afford. Hopefully I get it all next week. Thank you so much guys. Really appreciate the trouble you went to for me and you wrte eady yo deal with by Email and phone. Top drawer!”

Helpful Report

Posted 1 year ago

“Yet to receive my purchase”

Helpful Report

Posted 1 year ago

Hi Kelly I am really sorry you are yet to receive your purchase. We were stock taking last week and couldn't dispatch any orders, we ordered it from our supplier on Monday and was hoping it would have arrived yesterday to dispatch. It arrived at 5pm after our post was collected, we have dispatched it off this morning. Please accept my sincere apologies for the delay. Kind Regards Jess

Posted 1 year ago

“Great service, very prompt response to my question and my purchase was excellent. Would use again, no question and would recommend to others”

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Posted 1 year ago

Hi Giles Many thanks for your order and review. Really happy to hear you received great service from us. Hope to see you shop with us again. Kind Regards Jess

Posted 1 year ago

“Prompt postage & clear information”

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Posted 1 year ago

Hi Thank you for your order and review. Glad to hear you received your goods as quickly as possible. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Easy ordering and prompt delivery”

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Posted 1 year ago

Hi Paul Thank you for your order and review. Really happy to hear you enjoyed your shopping experience on our website and you received your goods as quickly as possible. Hope you shop with us again in the future. Kind Regards Jess

Posted 1 year ago

“Awesome service ! Had my peak for sweet helmet not day delivery in time for Greece trip!”

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Posted 1 year ago

Hi Mags Thank you for your order and review. Really happy to hear you enjoyed your shopping experience with us and you received your goods as quickly as possible. Have a safe trip!! Hope you shop with us again in the future. Kind Regards Jess

Posted 1 year ago

“Order placed Monday, did not pay for next day delivery but expected it to ship soon 'ish. It's now Saturday and order is still only showing payment received and appears to have not progressed since Monday. Will probably cancel and order elsewhere.”

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Posted 1 year ago

“The Grey Owl paddle bag is for my Grandson's birthday on 1st April along with a new Grey Owl oar that his parents have bought for him. He completed an apprenticeship course at the end of last year to become an Educational Outdoor Activity Instructor with distinction. So, special treats for him. Thank you for your quick delivery time.”

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Posted 1 year ago

Hi Thank you for your order and review. Glad to hear you received your good quickly and good luck to your grandson. Please let us know if we can help in the future. Kind Regards Jess

Posted 1 year ago

“Easy to use web page fantastic service too.”

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Posted 1 year ago

Hi Heather. Thank you for your order and review. Glad to hear you received your goods quickly and like the website. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“All good, thanks”

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Posted 1 year ago

Hi Thank you for your order and review. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“All good. Decent price, easy process, delivered when promised. Thank you.”

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Posted 1 year ago

“Great service with a rapid turnaround. Will definately be coming back.”

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Posted 1 year ago

“Really good quality products, postage a bit dubious £749,00 just sat outside my house next time I'm paying for royal mail 😀 after the shock just joy really good kit now to put it to good use !”

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Posted 1 year ago

“Postage was timely and my helmet was well packaged. There were a few quality control issues on the helmet but it was still completely functional and some issues are excusable for the price.”

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Posted 1 year ago

“First time buyer experience online was easy to do and navigate, with loads of choice and payment options. Very happy with item purchased, as was unsure on sizing, so checked out Returns Policy beforehand.”

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Posted 1 year ago

“Great service, parcel arrived next day, well packaged. Second purchase from here, all good.”

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Posted 1 year ago

“Very quick and easy service,”

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Posted 1 year ago

“Great price and super quick delivery. I now have a water tight kayak again.”

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Posted 1 year ago

“Wonderful customer service experience - helpful, friendly, accessible and items were delivered speedily. What's not to love?”

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Posted 1 year ago

HI Many thanks for the review, really appreciate it! :-) Hope we help in the future. Best regards Kevin

Posted 1 year ago

“Very easy to order and quick delivery.”

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Posted 1 year ago

Hi Colin Thank you for your review. Glad to hear you received your order quickly. Kind Regards Jess

Posted 1 year ago

NS Watersports is rated 4.7 based on 900 reviews