NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 904 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bodyboard for my little girl’s Christmas but when it arrived (promptly) it had unfortunately been damaged in transit. However, I emailed the company, and Kevin replied very promptly to say that a replacement would be put in the post that day. It has arrived just 4 days later. Great customer service & what looks like a great bodyboard! Looking forward to seeing my daughter’s smile when she opens it on Christmas morning. Thank you!”

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Posted 4 years ago

“Great price and great service 👍”

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Posted 4 years ago

Hi, Many thanks for your review, always try to be competitive and deliver ASAP. Hope we can help in the future. Best regards, Kevin

Posted 4 years ago

“Quick delivery but ithe item was wrapped in plastic and taped with plastic. This meant it had to be cut off which was worrying and difficult as the item was a ripstop bag.”

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Posted 4 years ago

HI Many thanks for your review, we will look at how we wrap items to try and make sure this doesn't happen again. thanks for bringing to our attention. Best regards, kevin

Posted 4 years ago

“Great value and super quality.”

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Posted 4 years ago

HI Many thanks for your review, really appreciate it. Best regards, Kevin

Posted 4 years ago

“I am still waiting for information on my purchase! you have managed to send me an email asking for a review but not an email to inform me when my purchases will arrive??”

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Posted 4 years ago

HI Many thanks for your review, I'm really sorry for the late arrival of your goods, please can you give me some more information so I can look into for you? We have had a couple of late deliveries by Royal mail due to the very high volume of mail going through and a supplier was late in delivering some goods to us, due to a courier losing the box. Please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 4 years ago

“Items not arrived yet”

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Posted 4 years ago

Hi, thanks for your review, and I'm sorry for the slight delay in the goods arriving. I know royal mail have had a few problems with the number of staff off due to covid and volume of post. The goods were delivered on the 5/11 and we apologise for any inconvenience this may have caused. best regards, kevin

Posted 3 years ago

“Friendly web site. Product arrives on time.”

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Posted 4 years ago

HI Ram, Many thanks for your orders and review, always happy to help in any way. Best regards, kevin

Posted 4 years ago

“Brilliant purchase easy ordering very fast delivery, boards are for my 3 girls Xmas and they look & feel great. Guess who's heading to the beach on Xmas day!?”

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Posted 4 years ago

HI Malcolm, many thanks for your review, hope you have a great time on the beach on Xmas day. Best regards, Kevin

Posted 4 years ago

“Very good and quick service With expert advice included Many thanks”

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Posted 4 years ago

HI Colin, thanks for your feedback, always happy to help and give any advice, hope we can help in the future. Best regards, Kevin

Posted 4 years ago

“Very quick delivery and super friendly service when I called before I ordered to ask a few questions. Thank you!”

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Posted 4 years ago

HI Amy, Many thanks for your review, much appreciated. Always happy to answer any questions. Hope we can help in the future. Best regards Kevin

Posted 4 years ago

“So helpful, great advice and speedy delivery.”

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Posted 4 years ago

HI Jess, Thanks for your review, really pleased you're happy with the kayak and the other bits. Let me know if we can help in the future. Best regards, Kevin

Posted 4 years ago

“Buen material y entregado en orden.”

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Posted 4 years ago

HI Thanks for your review, Best regards, kevin

Posted 4 years ago

“Quick delivery and exactly what I wanted!”

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Posted 4 years ago

HI many thanks for your review, much appriecated. Best regards, Kevin

Posted 4 years ago

“A first class service super fast delivery and a fantastic product at a good competitive price”

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Posted 4 years ago

HI Shaun, Many thanks for youir review, Best regards Kevin

Posted 4 years ago

“Good communication, goods arrived within the advised date.”

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Posted 4 years ago

HI Samantha, Many thanks for your review, Best regards, kevin

Posted 4 years ago

“Great service. Really helpful when I called with queries, good knowledge. Delivery was really quick. Joy to deal with, thanks”

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Posted 4 years ago

HI Elaine, Many thanks for your review, always happy to help. Best regards, kevin

Posted 4 years ago

“After quite a search I found the Werner Paddle I would been looking for at North Shore Watersports, placed the order and within the time specified took delivery of the paddle. Was kept informed on the progress of my order and would recommend this company when looking for all things kayak or canoe related. Great service. Thank you.”

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Posted 4 years ago

HI Many thanks for your review, Best regards, kevin

Posted 4 years ago

“The service was second to non. I was kept informed the whole way and was also offered to option to cancel because of a delay. So pleased I didn't. Would definitely recommend NS WATERSPORTS.”

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Posted 4 years ago

HI Michele, Many thanks for your review, hope we can help in the future. Best regards, kevin

Posted 4 years ago

“Very prompt, used it last weekend at Ellerton, worked really well, just what I wanted”

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Posted 4 years ago

HI Many thanks for your review, Best regards, kevin

Posted 4 years ago

“Very good. Quick delivery and great product!”

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Posted 4 years ago

HI Many thanks for your review, Best regards, kevin

Posted 4 years ago

NS Watersports is rated 4.7 based on 904 reviews