NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 900 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 9th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Searched on the website found what I needed at a great price and it was delivered the next day. . . Excellent service. Thanks”

Helpful Report

Posted 1 year ago

Hi Chris Thank you for your order and Review. Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Perfectly happy with my experience. Good range of products, and fast delivery. Couldn't recommend them more”

Helpful Report

Posted 1 year ago

Hi Malcolm Thank you for your order and Review. Glad your happy with your overall experience and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Ordered a short fin for my SUP that arrived in excellent time which was very lucky as I needed it for an 18mile Doggypaddle in aid of Guide Dog. The fin was exactly what I needed as parts of the river were very shallow”

Helpful Report

Posted 1 year ago

Hi Fiona Thank you for your order and Review. Glad to hear the item was a success for your trip. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Great products and service. Was initially sent the incorrect item. Customer service Jess dealt with the exchange brilliantly organizing collection and the dispatch of the correct item. The items arrived quickly and communication was fab. Shall be using this company again”

Helpful Report

Posted 1 year ago

Hi Hayley Thank you for your order and Review. I am glad I could help and sort the problem out as quickly as possible. Hope you shop with us again soon Jess

Posted 1 year ago

“Great service, ordered the incorrect size by mistake, NS contacted me immediately to sort the problem”

Helpful Report

Posted 1 year ago

Hi Nik Thank you for your order and Review. We are glad we got this sorted as quickly as we could without any delays. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Impressively quick delivery, would definitely recommend and use again”

Helpful Report

Posted 1 year ago

Hi Kerry Thank you for your order and Review. Glad your happy with our postal service, we have had great success since using our new method of delivery. Hope you shop with us again. Jess

Posted 1 year ago

“Bagz shorts and Neoskin strides as expected but arrived following excellent mail order service.”

Helpful Report

Posted 1 year ago

Hi David Thank you for your order and review. Glad to hear your happy with your order and delivery. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Helpful company. When I emailed with a query, they responded quickly. Quick delivery. I would deal with them again”

Helpful Report

Posted 1 year ago

Hi Carl Thank you for your order and review. Hope you shop with us again. Kind Regards Jess

Posted 1 year ago

“Competitively priced, easy to navigate site and delivery was exceptionally fast - all brilliant, great service thank you!”

Helpful Report

Posted 1 year ago

Hi David Thank you for your order and review. I am pleased to hear your happy with your overall experience with us, and we hope you shop with us again soon. Kind Regards Jess

Posted 1 year ago

“Good products, good prices, speedy delivery.”

Helpful Report

Posted 1 year ago

Hi Adrian Thank you for your order and review. We have recently changed our shipping to Tracked 24hr and Tracked 48hr and this has been a success. We hope you shop with us again soon. Jess

Posted 1 year ago

“The Adidas boat shoes I ordered arrived the next day (allow one size larger than you normally take) The service was first class.”

Helpful Report

Posted 1 year ago

Hi Mike Thank you for your order and Review. We will take this feedback on board for any future customers that purchase these shoes. We hope you shop with us again Kind Regards Jess

Posted 1 year ago

“Order processed very quickly and efficiently over a bank holiday period, and updated throughout the process, thanks North Shore!”

Helpful Report

Posted 1 year ago

Thank you for your order and review. we hope you shop with us again soon Jess

Posted 1 year ago

“Hi there, i was just wondering where to find your returns address and how you would like it returned. I may just be being thick but would love the help :) Great service and product all round btw”

Helpful Report

Posted 1 year ago

“Great efficient service with product delivered on time as promised.”

Helpful Report

Posted 1 year ago

“Good product arrived quickly. How to improve…..send email confirming sale. It was several days before I got that. Left me wondering what was happening.+ no answer when I tried to call.”

Helpful Report

Posted 1 year ago

HI Brian, Thanks for the review. I'm really sorry you didn't received the email confirmation for the order, its automatically sent when you place the order and then you receive another email when the order is dispatched. Please accept my sincere apologies. Best regards, Kevin

Posted 1 year ago

“Quick shipment and perfect product, just what I needed thank you”

Helpful Report

Posted 1 year ago

“I ordered a new thermal rash vest and thermal leggings on the Friday around lunch time. Imagine my surprise to receive them by Saturday. The items were well but not excessively packaged which is a definite bonus. The price was the cheapest I could find online so Five stars from me. I'll be checking NorthShore for all my future purchases.”

Helpful Report

Posted 1 year ago

“Hi I have placed an order a week ago and I have not received any up date on the delivery”

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Posted 1 year ago

HI Eric, Many thanks for your review. We are sorry for the delay in dispatching your order, we had a problem with the delivery courier, we dispatched the goods ASAP. I see the goods have now been delivered. Please accept my sincere apologies for any inconvenience this may have caused. Best regards, Kevin

Posted 1 year ago

“Kayak shorts , great delivery, but they weren't what I expected, so sent back , and got a very quick refund, would really recommend NS Watersports”

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Posted 1 year ago

“Great company - excellent customer service, quick delivery and great products. Top of my list for a returning customer.”

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Posted 1 year ago

NS Watersports is rated 4.7 based on 900 reviews